Maggiano’s Little Italy

Google Rating:4.4

Maggiano’s Little Italy
4 based on 970 reviews
  1. Maria Howard 2023/12

    At a mini conference. Always a great venue
    Service
    Dine in
    Meal type
    Dinner
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chicken Parmesan Pasta, Stuffed Mushrooms, Caesar Salad, Lasanga, Chicken Marsala, Calamari

  2. KILLAWATTS 804 2023/12

    One of my favorite go tos when Im on a date!!! Tasty portions, hospitable service, and a chill atmosphere always keeps me coming to this Short Pump Area!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Lasanga, Calamari
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    Well it’s right at the mall so parking is usually available

  3. Michael Anthony 2023/12

    Food service was very good. Really like the 6 dollar takeaway pasta dish for the next day
    Food: 4
    Service: 4
    Atmosphere: 4

  4. Richard Warriner 2023/12

    We met friends and had a lovely dinner.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommendation for vegetarians
    Somewhat recommend
    Vegetarian offerings
    Not sure
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  5. Roi Gal 2023/12

    Worst service I received . Good food . Lack of customer service with waiter . She did not bring all the dishes . Maybe sound stupid even not a butter for the bread . Won’t come again !
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 1
    Atmosphere: 3
    Recommended dishes
    Mushroom Ravioli

  6. Deborah Bolling 2023/12

    Food is excellent. Customer service is outstanding.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Butter Cake, Caesar Salad, Chopped Salad, Chopped, Chicken Marsala, Mushroom Ravioli
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    Handicap parking is plentiful. Take out is delivered expeditiously to your car
    Wheelchair accessibility
    Went to a bridal shower there. Accommodated my husband’s wheelchair effortlessly

  7. Karen Sontag 2023/12

    As far as I can tell this is the best Italian food in South East ( still favor NY Italian fare though)
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Caesar Salad, Calamari

  8. Michael Rogers 2023/12

    Absolutely delicious, with outstanding service!
    Service
    Dine in
    Meal type
    Dinner
    Food: 5
    Service: 5
    Atmosphere: 5

  9. Steven Babusko 2023/12

    Deee Best Italian Restaurant 😋 around.
    Food: 5
    Service: 5
    Atmosphere: 5

  10. Adam Clifton 2023/12

    We came here for our anniversary and we were treated amazingly. I called ahead for champagne/card on the table when we arrived and everything went perfect. We enjoyed the Marco’s for 2 which was a great value. Also, our server treated us very well and gave us a free additional dessert. The food was very tasty with large portions. We are definitely coming back for most of our special occasions.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

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  11. Richard Warriner 2023/12

    We had a lovely dinner with friends. The food and service was excellent. The environment is very nice.
    Service
    Dine in
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

  12. Indi Baker 2023/12

    Some friends and I visited for a friend’s birthday. We ordered our drinks and it took about 30 minutes to an hour for our drinks to arrive. We were there for 2 and a half hours and majority of that time we had no food. Our server was really amazing and nice at first and kept apologizing however our major issue came at the end of our meal. Our entire table paid and then left. We were in the parking lot area and our server came outside very irate and rude and accused one of us of not paying. the parties she accused of not paying both showed proof and verified they paid – She made them come inside to “verify” they paid even though they showed her proof outside – after they were inside she basically was being rude and mentioning the fact that she did not receive a tip…i’m not sure if she was trying to talk them into tipping her or not but she was VERY RUDE about not being tipped. One of the main reasons why some didn’t tip was because the service just wasn’t that great tonight. My friends didn’t pay her much mind but we all did feel uncomfortable about how she was acting and speaking to all of us – her behavior towards the end ruined our experience.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 4
    Service: 1
    Atmosphere: 4

  13. Tammy Foster 2023/12

    My boyfriend and I ate Maggiano last Saturday and it was delicious!! I had the Chicken Marsalis and it was so good. My boyfriend had meatballs and spaghetti and he said it was the best he ever ate.

    reviews&photos

  14. Rose Young 2023/12

    Always love the food. Took my Granddaughter there for her 20th birthday. She has to have gluten free food. They were able to accommodate her. Great place.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Chicken Parmesan Pasta, Butter Cake, Caesar Salad, Lasanga, Chicken Marsala, Cookies
    Parking space
    Plenty of parking

  15. regina powell 2023/12

    I enjoyed eating here in the past. My most recent experience was a very unpleasant one.
    Food: 3
    Service: 1
    Atmosphere: 2

  16. Michael Dutter 2023/11

    We went to Maggiano’s in Short Pump for our 25th wedding anniversary. Great service, great food and to top it off they even brought out a plate of chocolate covered strawberries with happy 25th anniversary written on it. A part of our anniversary that we will never forget. Thank you!!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Mom’s Lasagna, Maggiano’s

    reviews&photos

  17. Lawrence King 2023/11

    We had a reservation for my family. It started off a bit rocky to say the least. Jay the Assistant Manager saw what was happening and dove right in to help. He made our experience a 10/10, he constantly checked in on us to make sure we were good. I greatly appreciate Jay and the staff at Maggianos. We will be back again!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Maggiano’s

  18. Delois Alexander 2023/11

    Maggiano’s whole staff were outstanding during the whole process of planning my husband Birthday/Retirement celebration. I can’t begin to express how pleased we were with everything. The management staff and Shanika their event planner was very professional and helpful in making sure all our needs were met. The food was simply delicious. The chef was the best. My guess are still talking about how good the food was. The waiters we had went above and beyond to make sure all my guests were satisfied. Keith Anderson played his saxophone which set the right atmosphere and went well with Maggiano’s food which made the whole Luncheon classy and elegant. Thank you Maggiano’s for making my husband’s celebration something he will always remember. He is still talking about how much he enjoyed it. I can’t wait to plan his next birthday celebration with Maggiano’s. Thank you! Thank you! Thank you!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chicken Francese, Caesar Salad

  19. Travis Brock 2023/11

    UPDATE: During our most recent visit, we stopped in without a reservation, hoping to get a table. Walked in at 6:52pm and asked the hostess if there was room for our party of 5. She checked with one of the more senior staff members and was told no walk-ins over 4 party members are accepted and sent us away… I get it, we didn’t have a reservation. No harm, no foul. However, standing outside, I phoned the restaurant and asked if I could get a reservation for a party of 5. I was told they had a table available at 7pm (in 8 minutes) 😶. Proceeded to walk back into the restaurant and told the same hostess (who also takes the phone reservations by the way) that we now have a reservation for 7pm. She proceeded to look at her documentation, confirmed our reservation and said our table would be ready in a few minutes. 😮 I looked at my wife and asked “Did this really just happen?”. 🤦

    Why would a restaurant turn ANY walk-ins away when there are open reservations? 🤔 We literally almost took our business somewhere else for no reason at all. The only thing that would have made this all the more ridiculous would have been if I had asked to make a reservation in person when we were initially turned away…

    Original: (still applies however)
    Easily one of our favorite restaurants in the state.
    CRISPY ZUCCHINI FRITTÉ
    SHRIMP FRA DIAVOLO
    CHICKEN FRANCESE
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 4
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Crispy Zucchini Fritté
    Kid-friendliness
    Kids menu

  20. Veronica Loyd 2023/11

    It was my first time, but not my last. Everything tasted delectable from my appetizers to the entrée. And, the portions were very generous. Great atmosphere, as well!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Calamari Fritté, Crispy Zucchini Fritté

  21. MikesRVAHomes eXp Realty 2023/11

    Love the old mushroom ravioli recipe with alfredo. The bread, oil, and cheese is awesome.
    Food: 5
    Service: 5
    Atmosphere: 5

  22. Gabriela Catalan 2023/11

    Delicious food ! My kids really loved their pizza and the special chocolate milk ! I ordered shrimp scampi and it was the best I ever had , we will be back again
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

    reviews&photos

  23. Matt Wilson 2023/11

    Amazing food. Great staff.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Stuffed Mushrooms
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  24. Maggie Clancy 2023/11

    Had a great time and wonderful birthday 🎂…
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5

  25. Ken Buske 2023/11

    The experience wasn’t terrible, but the fruit flies were. I sat at the bar and the bartender was great at multitasking but obviously very overwhelmed. All things considered, its a very italian chain restaurant feel from start to finish.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 3
    Service: 2
    Atmosphere: 2
    Recommended dishes
    Chicken Parmesan Pasta

  26. Justin Maddra 2023/11

    The food wasn’t 5 star. Went there for my Birthday with family and was underwhelmed with it. First and probably last time. The stuffed mushrooms were tasteless and watery. Made me think, MICROWAVED
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 3
    Service: 4
    Atmosphere: 4

  27. Anna Jaro 2023/11

    Even the place is always crowded the service is still fast. Food is delicious and the servings are big.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Spaghetti & Meatball, Chicken Parmesan Pasta, Mom’s Lasagna, Chicken Marsala, Mushroom Ravioli
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

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  28. Terrie Bowers 2023/11

    Experienced excellent customer service from Robin who was working g in the “to go” section.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Mom’s Lasagna, Caesar Salad, Maggiano’s
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    Convenient

  29. Dana Young 2023/11

    I went to a baby shower here on 9/30 and my cousins purse was stolen. Maggianos was no help what so ever and told her that they have no surveillance at all in their resturant.

  30. Joan Bustamante Alexander 2023/11

    We went to Maggiano’s for our 9th Wedding Anniversary my husband and I…..We were so impressed with our server, Bella, who was very knowledgeable about everything from the wine to the food…she even brought us a Champagne toast….everything she recommended was delicious! Also Jay, Assistant General Mgr, went out of his way to make our experience a memorable one, from the chocolate covered strawberries & a congratulatory note from himself and the staff! Excellent service and great meal ! We will return again……Great experience!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Maggiano’s

  31. Monica 2023/11

    Absolutely delicious! Very fine kitchen. And the attention was very courteous.

  32. R Cook 2023/11

    Just attended a family shower this past Saturday 9/30/23 . During the event a woman that was not an invited guest came in our party and stayed long enough to steal an expensive purse from one of our guests. Maggianos was of little help and told us they do not have surveillance cameras…

  33. Laurie McClary 2023/11

    Donovan was our server tonight. He greeted us by saying that he would be taking VERY good care of us, and he was true to his word! The food and the atmosphere were delightful, but Donovan made everything extra special. 💗
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Crispy Zucchini Fritté

  34. Donta Sharpe 2023/11

    All around fantastic place to dine!!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Chicken Parmesan Pasta, Calamari

  35. Edem Kodjo Kanlekou 2023/11

    Great restaurant to visit and a place to eat at!
    Food: 5
    Service: 5
    Atmosphere: 5

  36. Brian McGarry 2023/11

    Love coming to this restaurant. The food is always so delicious and we’ve never had a bad dining experience here. I definitely prefer sitting upstairs, it’s a little more intimate quiet.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Chicken Parmesan Pasta, Eggplant Parmesan, Mom’s Lasagna, Lasanga
    Recommendation for vegetarians
    Highly recommend

  37. Sodenise Flowers 2023/11

    I didn’t like my food at all.
    Meal type
    Lunch
    Food: 1
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta

  38. DaKidd X 2023/11

    Don’t except to see your server more than 3 times, for the taking of your order, bringing in drinks, then asking for check.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 4
    Service: 2
    Atmosphere: 4
    Recommended dishes
    Tiramisu, Maggiano’s

  39. Marie Laure 2023/11

    My second time to that place food is very low quality and tasteless staff is very rude to go lady very rude and not helpful at all now I got my lesson will never go back to that place and would not recommend anyone to go there either
    Food: 1
    Service: 1
    Atmosphere: 1

  40. COLLEEN MacDonald 2023/11

    Food is good we had a nice time 😋
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Butter Cake

  41. Elias Duarte 2023/11

    The hostess was lackluster. The server was great: The salads were drenched in vinaigrette and entirely too much Parmesan cheese. The chicken Alfredo sauce tasted like it came out of a glass bottle. Pasta noodles were good and the crab cakes were delicious. At the 100+ price point I would recommend you consider alternatives.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 2
    Service: 5
    Atmosphere: 3

  42. Myk Hall 2023/10

    We had a great birthday night out. Great food, great service.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chicken Parmesan Pasta, Mom’s Lasagna

  43. Michael Muscarella 2023/10

    Place is now expensive mall food. Service quality is low. Won’t be back.
    Food: 1
    Service: 1
    Atmosphere: 3

  44. VA Commercial Repair Solutions 2023/10

    Best Italian restaurant anywhere. Very authentic. Our go to always
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

  45. Judith Courtney 2023/10

    For the second time I received the wrong salad. I specifically chose to order from Maggianos for the CHOPPED SALAD…IT IS THE BEST IN RICHMOND. UPON arriving home I unpacked not a Chopped salad but what appeared to be a house salad. Too late and too far to return …very disappointed. Otherwise the food is incredible, outstanding, better than 5 *********
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 2
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Eggplant Parmesan, Stuffed Mushrooms, Mom’s Lasagna, Lasanga, Chopped Salad, Chicken Marsala, Crispy Zucchini Fritté

  46. Greg 2023/10

    Great place for a large business dinner or family gathering

  47. Doonie Stone 2023/10

    The service was fast and friendly. The food was great!
    Food: 5
    Service: 5
    Atmosphere: 5

  48. Erin Simms 2023/10

    I feel like the quality of Maggiano’s (Short Pump location)food has lessened. There was a big event in their banquet room, and I felt our service suffered. We had to wait a long time for drink refills, and it took longer than usual for us to receive our appetizers and food. The food was incredibly salty. My daughter was unable to eat the potatoes because there was so much garlic and salt. I ordered ravioli with meat sauce and was unable to eat it because it was so salty. You could tell the ceaser salad I ordered had been sitting because the lettuce had no crunch and was soggy and wilted.The garlic bread with truffle oil was amazing, so that was a plus. Also, the peach bellini with red wine was equally amazing. I’m undecided if I will return. I’ve had positive experiences in the past, but it just seems the last few times have not been good. The high price does not match the quality.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 3
    Service: 3
    Atmosphere: 3
    Recommended dishes

  49. Alice Garnett 2023/10

    Maggianos is our annual outing for our daughter’s birthday. Obviously, we always enjoy. Our waitress was very accommodating to our needs. Unfortunately, I didn’t get her name.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Wheelchair accessibility
    The entrance door is wheel chair accessible as well as the ladies rest room.

  50. Jamie Bieron 2023/10

    Maggianos is a fantastic Italian restaurant. Great for parties and large groups.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5

  51. gary smith 2023/10

    maggiano’s never disappoints we really like the atmosphere .. and the food is great
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Eggplant Parmesan, Calamari
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  52. Justin Harris 2023/10

    I had a wonderful time here at maggiano’s restaurant! I definitely would recommend this as a spot to have a great time talking with friends and enjoying good food at the same time!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Mom’s Lasagna, Maggiano’s, Chicken Marsala

  53. Beverly Wisner 2023/10

    My husband took me to dinner last night at Maggiano’s for my birthday. The lasagna and Canneloni with mushrooms in a truffle sauce were delicious and we had an excellent waiter by the name of David who was charming and provided us with excellent service. 😋
    It was a very pleasant experience. I would recommend Maggiano’s anytime. 🌟 🌟🌟🌟🌟
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

  54. Cathy Herndon 2023/10

    Perfect for a special birthday dinner!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Mom’s Lasagna

  55. Mark Walters 2023/10

    Tables packed in so close to each other the ladies at the table next to us every time they would get up her chair would hit our table
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 1
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  56. Jonny Funez 2023/10

    It was so amazing experience
    The waitress was amazing she did a great job we love everything ❤️
    Service
    Dine in
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Mom’s Lasagna

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  57. bruce richman 2023/10

    For a chain restaurant they have good food that is consistent the price point in my opinion is a little high but they make up for it by offering you a meal to go after for only $6dollers but you must ask for the offer when you walk into maggianos you feel like a fine dinning experience! So munja!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 4
    Service: 5
    Atmosphere: 4

  58. Renu K.S 2023/10

    We went there with our grown up kids and had a wonderful time. They were busy yet they provided a great customer service. Some of our dishes were better than others but overall we enjoyed our dinner!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Eggplant Parmesan, Lasanga, Chopped, Chicken Marsala

  59. Pierce Callaham Jr 2023/09

    Great selection of food with good portions. The waiter was excellent.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Chicken Parmesan Pasta, Caesar Salad, Lasanga
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  60. Chelsea Smith 2023/09

    So first off I love bread…and their’s did not disappoint! The lasagna was magnificent! Did the shared meal…consists of an appetizer, 2 entrees, and dessert. Ended up with leftovers! Must eat place! Our service was great.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Stuffed Mushrooms, Mom’s Lasagna, Lasanga

  61. Alisha Daye 2023/09

    The server was amazing-attentive and wonderful personality. As always the food was beyond comparison
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Taylor Street Baked Ziti, Chicken Parmesan Pasta, Butter Cake, Crispy Zucchini Fritté

  62. Kadegra Harris 2023/09

    First time here and Wow the atmosphere is definitely Grown&Sexxc..A little Dark tho..hard to read the menu for me but with my Trusted Sidekick – My phone!! I magnified it lol. Our server Justin D was very informative and attentive( made sure our cocktails were Rollin’!!lol) Great attitude and willingness to assist with our order. The food was good, the portions were INSANE – We started with Calamari as our Appetizer- Delicious and not overcooked! I had Chicken Parm and My Husband had the 16oz Bone In Steak.. U get to pick a $6 take home entree and when I say that Spaghetti & Meatballs my Hubby ordered to take home was heavy like a Young Ham!!??- I MEAN IT LOL!!We had a Ball! I will definitely be back!! Thanks Justin D u made our First visit Great!- oh did I mention we were a party of about 12 for our Grandsons Super 16 Dinner Party and Justin handled it with ease!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Calamari

  63. Kimberly P 2023/09

    First timer, dined mid week with coworkers. Attentive server, fantastic appetizers, fair prices. I will be back
    Service
    Dine in
    Meal type
    Dinner
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Taylor Street Baked Ziti, Spaghetti & Meatball

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  64. Sarah Rana 2023/09

    Excellent food. Low quality service. Was told to wait in the middle of ordering my food so the waitress could soothe the feelings of the customer sitting on a table next to ours.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 2
    Atmosphere: 4

  65. G. H. C. 2023/09

    All good. Nothing stands out too big. I miss Italian food so badly but here….
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 3
    Service: 3
    Atmosphere: 4
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

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  66. Matthew Ha 2023/09

    Service was very good although there were delays at times due to how busy our server was with other tables during peak dining hours. Prices are on the higher end for an Italian chain but the deals they offer make it worth dining here for the better atmosphere, service and food quality than say Olive Garden or Carraba’s. The Marco’s deal for 2 is nice, which comes with two medium sized salads or a side, two entrees and a dessert. Just 48-58 dollars subtotal, depending on if you sub in a chicken dish for a pasta dish for 1 or 2 people (each substitution adds 5 dollars). Also ordered a take home dish for 6 dollars. You can get one take home dish deal per entree.

    Chicken marsala was excellent. Chicken Francesca was excellent. Salads were very good. Creme Brulee was delicious. Would come back again if I wanted to eat a quality Italian meal.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chopped Salad, Chicken Marsala

  67. Michael Creech 2023/09

    Great food great staff descent prices
    Food: 5
    Service: 5
    Atmosphere: 5

  68. Yvonne Marbury 2023/09

    I’ve been to this location a few times but went here this time to celebrate my mom with a party of about 15.
    We waited a lil past our reservation time to accommodate our large group since the previous diners hadn’t left the table yet. The server sat us and came back a few times, filling drinks and replacing bread. She took an unusually long time to take our orders, but when she did, things started to flow together nicely.
    I ordered a lemon salmon with spinach, and it didn’t disappoint. The lemon flavor was singing to me, and I ate every single bite as slow as possible to savor the moment.
    Overall, we had a very nice experience and I do recommend them for large groups.
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Mushroom Ravioli

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  69. Nicole Lapeyrolerie 2023/09

    Portions are huge. Atmosphere nice but service very slow.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 4
    Service: 4
    Atmosphere: 4

  70. Joe Bradt 2023/09

    Great spot for Italian – atmosphere is very classy, feels like dining in a mansion. Try the Chicken Piccata, tremendous!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  71. Mark Mcqueen 2023/09

    Didn’t eat there just passed by it

  72. Mahari Grant 2023/09

    Every time my wife and I visit this restaurant, it is always a pleasant experience. Can’t go wrong with Maggiano’s….and honestly, I’m not a big fan of Italian food, but they always impress me.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Spaghetti & Meatball, Chicken Parmesan Pasta, Caesar Salad, Maggiano’s, Chicken Marsala

  73. Michael Brown 2023/09

    Everything was superb, from the staff service to the food
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Spaghetti & Meatball, Chicken Parmesan Pasta, Mom’s Lasagna, Butter Cake, Caesar Salad, Chopped Salad, Chicken Marsala, Cookies

  74. V Crawley 2023/09

    It’s awesome every time we dine with the pasta pros of Maggiano’s.
    Service…

  75. Chosen One 9817 2023/09

    We took my daughter there for her birthday. We will be back soon for my birthday.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Stuffed Mushrooms, Maggiano’s

  76. Justin Tanner 2023/09

    Great place! I’m a fan
    Food: 5
    Service: 5
    Atmosphere: 5

  77. Marcus Bowen 2023/09

    Maggiano’s is one of those places that you know will be good every time you go. While it is an Italian restaurant, the atmosphere reflects more of an American fine dining atmosphere (think an Italian style steakhouse vs a rustic Italian garden). The food is quite excellent, but I’m not quite sure things that would be considered “authentic Italian” like the pastas are made in house. The ingredients are still stellar which makes for an excellent meal regardless. Portion sizes reflect that Nonna is convinced you haven’t eaten in years! The wine list also has a fair variety for selection, although I would not consider myself an expert by any means, it is always nice to try something new when we go. Service is always nice as well, and they always have a knack for making your visit feel special by ensuring that special occasions are recognized.

    Overall Maggiano’s accomplishes what I think every restaurant strives for which is a consistent experience every time you visit without being boring. I would much rather visit here any day than one of it’s competitors that specializes in cheesecake that offers a horrible experience with every visit. Maggiano’s Little Italy is always a nice visit with the family, and we certainly will be visiting again in the future. Mangiamo!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 4
    Atmosphere: 4

  78. Nick R 2023/09

    Food wasn’t as good as other locations we’ve tried, but staff is awesome and the place was really clean.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Calamari

  79. Bob & Alison Wash 2023/08

    Maggionos! Food was absolutely delicious. The apple crostini was to die for! The service was good.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball

  80. patricia carter 2023/08

    I loved it!!!!! Everyone was very courteous and accommodating. We were seated in timely manner. The food was so delicious that I wish I could eat there every day!!!!!

    If you haven’t been, GO, GO, GO!!!!!! I GUARANTEE YOU WILL GO BACK AGAIN.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Spaghetti & Meatball, Mom’s Lasagna
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    It’s in the Mall and there’s unlimited parking.

  81. Michael Austin 2023/08

    Our waiter (JUSTIN) was very attentive and gracious. My compliments to the Executive Chef (Tim Parker). Definitely going back (upstairs).
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Butter Cake

  82. Free Nachos 2023/08

    High end Italian cuisine. Extensive food and drink menu. Prices are a bit high but you’re getting quality food and service. Great for family get togethers or a romantic dinner.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 4
    Atmosphere: 4

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  83. Valerie Jones 2023/08

    Great food, great service, great experience. Highly recommend.
    Service
    Dine in
    Meal type
    Brunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Taylor Street Baked Ziti, Spaghetti & Meatball, Caesar Salad

  84. Adam Rooney 2023/08

    Nice sized portions and friendly staff. Food is American-Italian, which is perfect for most. My salmon was okay, just over smothered with sauces. Bread to start nice and cheap happy-hour tasty Flatbreads. Adult dinks took time to come out. Would go back.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 4
    Service: 4
    Atmosphere: 4
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  85. Jackie P Hull 2023/08

    Our waiter was awesome…
    Food: 5
    Service: 5
    Atmosphere: 5

  86. Lisa Lester 2023/08

    The crab cake special was to die for. It was also spotlighted as a dish where part of the price would go to a local charity/nonprofit organization.
    Service
    Dine in
    Food: 5
    Service: 5
    Atmosphere: 5

  87. Kevin Savage 2023/08

    Wonderful place, multiple layers of linens, a plate, and utensil for every course of the meal.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  88. Thomas Sisk 2023/08

    First visit for us on our 20th anniversary. Greeted at the door by a very friendly ” happy anniversary ”
    Then seated with probably the best waitress ever. Food was excellent and meal was completed by strawberries and champagne! Not ordered or expected!!!!! Wish I could give 10 stars !
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

  89. steve long II 2023/08

    Everything was good , just they need better coffee
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 4
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Spaghetti & Meatball, Mom’s Lasagna
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  90. Mac Star 2023/08

    Wait staff excellent, bartenders really good, food amazing, host? Not so welcoming, not sure if they judged us, but I would have given 5 stars. Didn’t seem very welcoming. First impressions are important. Host should be welcoming to everyone.
    Food: 5
    Service: 4
    Atmosphere: 4

  91. Brenda Clymer 2023/08

    Very good Italian restaurant. Can’t beat the $6 take-home entree.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Spaghetti & Meatball

  92. Alex Pierce 2023/08

    My family and I came in (3 people) for dinner on a Saturday at 5:30pm. The front told me that wait would be 1 hr to 1:45 which seemed like a wide range. So i had my mom go up and ask a few minutes later and they told us 2:45 hr. The staff here was untruthful. We asked why it had changed in 2 minutes, they said that their reservation list had changed. Also, the restaurant was half empty. Don’t come here, not a trustworthy business. Won’t try again.

  93. Chris Suits 2023/08

    The food is absolutely incredible. I encourage you to try something new and you will not be disappointed. The service is fast and always helpful with recommendations. This is my favorite restaurant for special occasions.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Stuffed Mushrooms, Calamari

  94. Carolyn Finney 2023/08

    We were a party of 6 adults and 1 4 year old. Food was good. Service was good. We were celebrating 2 birthdays.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 4
    Atmosphere: 4
    Recommended dishes
    Calamari Fritté, Spaghetti & Meatball, Chicken Parmesan Pasta, Mom’s Lasagna
    Kid-friendliness
    Had crayons and placemat to draw on.

  95. Tanya Bryan 2023/08

    I hadn’t been to Maggiano’s in many years as I used to always go to the Maggiano’s at Tysons Galleria. But on this particular location we were at short pump in Richmond Virginia and it wasFabulous!
    If you love Italian food this is the place to go ! the portions are large & delicious ! & don’t forget the tiramisu!!! the service was fabulous ( he’s been w/ the company for 26 years !!!! and don’t forget the incredible mints when you leave!!!! …
    only one complaint… please repair the torn leather on the tufted back seating in the booths.. it’s i completely incomprehensible that you haven’t repaired these and it’s totally unacceptable; other than that … BRAVO !!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chef kb’s Lobster Carbonara, Chicken Parmesan Pasta, Chopped Salad

  96. Jennifer Sullivan 2023/08

    This was my first time doing the family style and it was fun. We get to try all the varieties we picked to share. My favorite was the Alfredo. But the meatball appetizers were amazing too. I didn’t like the ziti and the fish was dry but we still all had a good time. The service was great, really friendly staff. Everything on the dessert sampler was awesome. Great way to end the meal.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 4
    Service: 5
    Atmosphere: 5

    reviews&photos

  97. Cecil Carey 2023/08

    Everything was super great. We will be back in the future.
    Food: 5
    Service: 5
    Atmosphere: 5

  98. Erma 2023/08

    Food was horrible. My order was completely wrong. The service was awful.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 1
    Service: 1
    Atmosphere: 1
    Vegetarian options
    Barely an option.
    Dietary restrictions
    Unwilling to work with requests.

  99. Samuel Sawyer 2023/08

    I loved the Rigatoni “D.”
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 4
    Atmosphere: 3

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  100. Zina Cook 2023/08

    Very nice place service was great.
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Maggiano’s

  101. Linda Sullivan 2023/08

    Absolutely delicious meals & desserts!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Taylor Street Baked Ziti, Spaghetti & Meatball, Chopped Salad, Chicken Marsala, Calamari
    Kid-friendliness
    Made a special request for kids pasta & butter sauce!

  102. Dale Long 2023/08

    Great food. Service was okay.
    Food: 5
    Service: 4
    Atmosphere: 4

  103. Dayna Schneider 2023/08

    Always delicious. The chopped salad and mushroom ravioli is always amazing. Can be a bit pricey but doing the Marcos meal always helps with price.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Chopped Salad, Crispy Zucchini Fritté

  104. Michael Hanville 2023/07

    The stuffed mushrooms were slightly burnt around the edges and the stuffing was dry. Not recommending this appetizer.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 3
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chopped Salad, Chicken Marsala

  105. Naomi Jackson 2023/07

    We got the 3 for 15 carry out deal. Fettuccine Alfredo with chicken and Caesar salad was amazing. They add plenty of sauce so the noodles were not dry. Very tasty. Creamy, cheesy, hot, and delicious. Bread was tasty too, especially dipped in Alfredo sauce. Will definitely be returning for another meal.
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Recommended dishes
    Caesar Salad

  106. Christina Adams 2023/07

    Our waiter,Patrick was phenomenal!!
    Kind,patient,and awesome person!!!
    Thank you for the fabulous beginning to my 65th birthday.
    I had Ceasar salad, Rigaoni D,and tiramisu for dessert. Along with wonderful lemon cookies for my birthday! I ordered 2 lasagna to go.. my friend got 3 Alfredo , 3 lasagna,3 spaghetti with meatballs( extra balls). Exceptional.
    We come EVERY YEAR FOR MY. BIRTHDAY.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Caesar Salad, Lasanga, Cookies

  107. David Shreeve 2023/07

    Best-in-class food, service, and atmosphere. Very welcoming and engaging – shows strong, positive leadership that places total customer experience as top priority. Thank you!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

  108. YOUTUBE STREET NEWS 2023/07

    Take-out order chicken Francee swimming in juice and soggy
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 2
    Service: 5
    Atmosphere: 4

  109. Vera Babaeva 2023/07

    The food tastes sooo good

    reviews&photos

  110. Donny Greene 2023/07

    Great food service and prices ! Awesome atmosphere!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Eggplant Parmesan, Lasanga

  111. Gina Malm 2023/07

    David was GREAT! What a professional; he answered our questions with very knowledgeable & informative answers. Several old favorites have been discontinued; gnocchi a la vodka, sausage links (!!!), the pound cake. Wonderful service, festive atmosphere & delicious food. Our only complaint was that the mushroom cap appetizer was literally luke warm! What a shame.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes

  112. Becca Ruppert 2023/07

    I was visiting the area and my cousin took us their for dinner. In a nod to the late Tina Turner, “Simply the Best!” I loved everything about it. Superb staff, food and environment. I may have to fly there monthly from Oregon. It’s that good. Enjoy!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  113. Cleopatra Mckinney 2023/07

    We enter and out of the 3 women at the podium. Neither one greeted us or gave any acknowledgment of my part after waiting 5 mins. The waiter also walked by and did not acknowledge my party. So we left and spent our money elsewhere. I do not recommend this place.
    Service
    Dine in
    Meal type
    Other
    Service: 1

  114. Maureen S. 2023/07

    Update 2023.. our 3 rd time at this restaurant, we are visiting from out of state…

    Quality of food is down from last year. Smaller portion, less tasty.. our waiter was just ok. Will reconsider if we will try somewhere new next time.

    2022 below

    Our favorite spot in Richmond.. great service.. friendly wait staff.. love the good food . such a fun place for a grandsons and grandparents date…thank you
    Food: 3
    Service: 4
    Atmosphere: 5

  115. rylee gray 2023/07

    The food itself was exquisite! Went there for the first time to celebrate a birthday with my family and we were shocked at how good it was. The only downside was an unpleasant experience with someone on staff who clearly showed disdain for children being in the restaurant (or in her section) You should definitely go for the food but be sure not to be seated with Carla
    Food: 5
    Service: 1
    Atmosphere: 3

  116. Calvin Royster Jr. 2023/07

    Came here for a lunch and learn event and the food and staff was amazing. They served us a 4 course family style meal and I probably ate too much.

    I even tried the cheesecake which is not something I usually care for. But it was delicious and I would go back and get. The bar was set high lol.
    Service
    Dine in
    Meal type
    Lunch
    Food: 5
    Service: 5
    Atmosphere: 5

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  117. Sam Hoffman 2023/07

    Maggiano’s has been our area favorite for several years. Food and service consistently excellent including Covid curbside takeout.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Maggiano’s

  118. Elliott revere 2023/07

    The red head bartender ignored us with only 4 people taking up the 12 seats for about ten minutes. My son sits down at the bar and she says over 18 only at the bar. While a girl who was clearly 10 or under was sitting right beside us finishing up eating (at the bar). Very rude woman. She should be working at Wal mart she has the same kind of hospitality they have there with their workers. This was in short pump. I wouldn’t go there if you are in search of awareness/politeness in your bar staff. Because you won’t find it there.
    Service: 1

  119. Susan Drumwright 2023/06

    Anna was an exceptional waitress, professional, courteous, knowledgeable about all the offerings and quite attentive. The food was delicious from the zukenie strips to desserts, all were wonderful.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  120. Nora Giesecke 2023/06

    My friend and I ate here last night and our server I think his name was David or dave was excellent. Explained the menu for us and never forgot about us. Great customer service. The food was excellent and the restaurant had a really homey and cozy atmosphere. Definitely will be back next time I’m in Richmond. 🙂

  121. keith turner 2023/06

    Great all the time.
    Food: 5
    Service: 5
    Atmosphere: 5

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  122. Mel 2023/06

    Niece’s college graduation celebration. Party of 10. Family style service with an assortment of entrees. Choice of Caesar or special house salad. Starters, choice of 7 options, we chose Mazzarella Marinara & Stuffed Mushrooms. You can choose 4 items for your main course which are divided into 2 categories: Pastas (12 items) & Entrees (5 items). Choose 4 items in any combination. Additional choices are extra. We chose Chicken Marsala, Lasagna, Salmon lemon & herb and Fettuccine Alfredo with herb-roasted chicken. The meal was fantastic! Dessert was a selection of delightful mini cakes and pastries. Beverage options were soft drinks, sangria (delicious) and various wines liquors. The wait staff were attentive, efficient, personable and professional! The atmosphere was festive and the decor inviting. As a guest, I wasn’t able to obtain the total cost. However, Family style seating: $ 37.99 pp, adults & $9.99 ages 5-12. Note: visited a location near Richmond,Va and I’m looking forward to experiencing the Columbia, MID location in the near future!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Lasanga, Chopped Salad, Chicken Marsala
    Dietary restrictions
    The menu states it has gluten free pasta and whole wheat penne as a pasta substitute.
    Kid-friendliness
    We were on a weekend in the late afternoon. Kids seem to enjoy being there. I sure did!

  123. Charika and Family 2023/06

    Awesome Awesome Mother’s day meal
    Service
    Dine in
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5

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  124. Victoria 2023/06

    Great space for a family gathering under 30. Wonderful customer service and quick responses for whatever you need.👏👏
    Service
    Dine in
    Meal type
    Other
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Vesuvio
    Vegetarian options
    Everything was tasty, seasoned wonderfully and made to satisfaction 😋.

  125. Sheila Ray 2023/06

    A great place to have a large group of people and get your food fast. The food was awesome and everyone got their food at the same time❤️
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Parking
    It was great

  126. Matt 2023/06

    Amazing food and the prices are very reasonable for the quality and portions. Dishes are the same price or within a dollar (plus or minus) of place like Olive Garden and Carrabba’s. 10/10 would come here every night if it was closer. The staff is always the friendliest as well.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Recommended dishes
    Chicken Vesuvio

  127. Martin Carr 2023/06

    This place was amazing. The food was delicious and made fresh!! The service and atmosphere was spot on. I really enjoyed this place!! This place was nothing but top notch.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

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  128. Mandy0302 2023/06

    Delicious Italian food and fantastic service! We come here for gathering with friends and for our birthday celebrations.
    Food: 5
    Service: 5
    Atmosphere: 5

  129. Tom Townes 2023/06

    I was impressed with the chicken francese. They do not serve veal. Disappointed. Not sure how hard it is to have a table ready but it seemed to be a problem. Also, not the place to take 4 children but we did. Not their fault.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 4
    Atmosphere: 3
    Recommended dishes
    Chicken Vesuvio

  130. LV Robinson 2023/06

    Went here after my daughter’s graduation. Everyone was pleased with their meal. The atmosphere was wonderful and the food was delicious. Our waitress was great also. We had someone that sang every time she came to our table. I wish I could remember her name, she was so pleasant and thoughtful. She gave my daughter a little graduation treat, without us asking her to do that. Can’t get any better then this.
    10/10 for us.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  131. Ben Evans 2023/06

    Have always enjoyed eating here. Food has always been fresh and flavorful. The staff has often gone above and beyond to make each visit memorable. Would recommend making reservation if going during busy times, as the seats tend to fill up quick.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  132. Betty Reid 2023/06

    My waitress did a good job she just carry on conversation too long with other customers.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 4
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta

  133. Stephen Meadows 2023/06

    Maggiano’s never disappoints!! Awesome food and huge portions.
    Food: 5
    Service: 5
    Atmosphere: 5

  134. CLAUDE HINES, SR. 2023/06

    Very good service and food. I attended a college celebration for my cousin. Very, very good. I will go back some day.
    Service
    Dine in
    Meal type
    Other
    Price per person
    $100+
    Food: 4
    Service: 4
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Butter Cake, Chicken Marsala

  135. Vee Gibbs 2023/06

    Where do I begin. First the appetizers – fried calamari and the zucchini fritters are out of the world. The calamari has the best crunch and the reheat on both is amazing! My main course was also very good! Down to the dessert!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Recommended dishes
    Calamari Fritté, Chicken Parmesan Pasta, Crispy Zucchini Fritté

  136. mtv m 2023/06

    the service was good. the food was just ok. a guy threatened to stab me here
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  137. Mike Edwards 2023/06

    We were there for a friend’s 50th wedding anniversary. The food and service were great. I have been there numerous times for a quiet dinner as well as other group events. The food and service are always top notch. I highly recommend this restaurant.
    Service
    Dine in
    Meal type
    Lunch
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Chicken Parmesan Pasta, Eggplant Parmesan, Stuffed Mushrooms, Lasanga, Maggiano’s, Chopped Salad, Chicken Marsala

  138. Holly M 2023/06

    Very efficient, detailed service. Personable staff!
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  139. Goldee Locs 2023/06

    The best Maggiano’s experience ever! It was Mother’s day and the manager visited our table with a beautiful smile and a “Happy Mother’s Day.” First time at this location, but we will return!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Chicken Parmesan Pasta, Lasanga
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    Close to the restaurant
    Wheelchair accessibility
    Easy access, no steps

  140. Jeffrey Holmes 2023/06

    Seated quickly and not overly crowded. Had the lobster carbonara and it was the least carbonara, carbonara dish I have had yet. Not bad, just not carbonara.

  141. Neummah Abdul Aziz 2023/05

    Was in Short Pump, VA for a conference and enjoyed lunch after a bit of shopping at Maggiano’s. As always great atmosphere and friendly prompt service. Everyone at my table ordered the lunch combo, which is just $11.50 for two items. The Italian sausage flatbread was delicious and massive for a lunch portion. Also had the maggiano’s side salad.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Maggiano’s

  142. Kyndra Barnes 2023/05

    Enjoyed my visit to Maggianos today! Our server, Jacob, is the reason why I gave 5 stars. He was so kind & attentive to the table and super knowledgable of the menu down to how things are made. I couldn’t believe the chicken manicotti dish was taken off the menu. I drove across town for it. Luckily, it was his favorite dish too! and he made magic happen! He took an existing dish and had things added to it to give me a taste a like of my favorite dish! It was delicious! Also, got the bruschetta and Italian meatball appetizers and those hit the spot too.
    Service
    Dine in
    Meal type
    Dinner

  143. y S 2023/05

    This place is soooooo good, we ordered the 8 people family dinner and it fed 10 people, they give a good portion and the assorted desserts are delicious and presented very nicely, 😊 Thank you 😊
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30

  144. Kevin Butcher 2023/05

    The one meal for two and then both get an entree to take home for $6 love the place
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Lasanga

  145. rhonda crowder 2023/05

    Everything was great, but a few of the bathroom stalls had issues, like toilet not flushing. Had paper and waste in them.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Spinach and Chicken Manicotti, Caesar Salad

  146. Disney Fan 2023/05

    We always have a great meal here! The Zucchini Fritti appetizer is a must have! It is delicious and perfect every time!

  147. Elizabeth Baker 2023/05

    Family Style for a group of 10 $500 all we could eat and foos was top quality. Definitely worth it! Service was friendly and efficent.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5

  148. Timothy Raney 2023/05

    We eat here whenever we are in the area. Always great food, service and atmosphere. You cannot beat this restaurant if you like Italian food. We love it. The host or hostess and the servers are first rate; very personable, professional and responsive. Clean restrooms and in the mall complex with a lot of good shopping opportunities. Highly recommended.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  149. Michelle B 2023/05

    1st visit and it was more than I expected, we had our work outing here and our servers were wonderful! Food was great, restaurant and bathrooms clean. Will definitely be going back and have recommended to several people already. 5🌟 for everything.
    Food: 5
    Service: 5
    Atmosphere: 5

  150. Amateur - Adventures 2023/05

    The potatoes and the chicken parm were delightful, pitchers of Mimosas is what had me going though. Service was great, all in all a fantastic experience 👏
    Service
    Dine in
    Meal type
    Brunch
    Food: 5
    Service: 5
    Atmosphere: 5

  151. Katherine B 2023/05

    The food was great ! Our server was great. The host was rude and sarcastic. I won’t be returning.
    Service
    Dine in

  152. Gabriele Scott 2023/05

    This has been my favorite restaurant since I moved to the US from Europe. We drive 1.5 hours to eat the family style menu.

    This time I invited my family who visited from Europe, and although everybody loved most of the food, there were a few changes made that are disappointing.

    Used to be able to get 2 salads , now it is one which is ok.
    The stuffed mushrooms are still the best but we received only 6 in the first serving. When we reordered it was another 3. We were 4 guests, so that’s a bit odd. The bruschetta changed to little tiny too crispy bread crisps with tomatoes on it. Too crispy, difficult to eat, and not enough.
    The rest the food was great especially the chicken Marsala.
    The new tiny versions of dessert variations is also disappointing because it is hard to share 1 small piece of tiramisu, cheesecake etc with 4 people.
    We really wanted only the chocolate ganache cake and tiramisu.
    The cake is no longer available. A huge disappointment for my husband.
    Still we had great service from Donovan ( hope that’s the right name)
    Recommend you go back to how things were served before the pandemic. Thank you

  153. Alba Nelaj 2023/05

    We went to eat dinner in the afternoon. And, it was packed with people. So we were told to wait 40 minutes. After, we finished ordering we waited 45 minutes for our food. The food was good but I didn’t like that we had to wait that long for our food and the music seemed to be very loud that night.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 1
    Atmosphere: 5

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  154. Kathleen 2023/05

    Most entrees were very good. The linguine with white clam sauce was 1 star: no flavor, very watery.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Spinach and Chicken Manicotti, Crispy Zucchini Fritté

  155. Jeffrey Eubanks 2023/05

    Food was good and very nice atmosphere. The family menu was puzzling to me. We had a party of 10 and some wanted the family menu and some didn’t. The waitress informed us that if all didn’t order from family menu none could. This seemed strange to me but we all ended up ordering from family menu.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 4
    Service: 4
    Atmosphere: 4
    Recommended dishes
    Spaghetti & Meatball, Chicken Parmesan Pasta

  156. Debbie l Wade 2023/05

    This place was packed when I joined some of my family for dinner. We only had to wait a short time before our party was seated. The atmosphere was very nice, and our waitress never neglected us. I had a nice time.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 4
    Service: 5
    Atmosphere: 5
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  157. michael zannetti 2023/05

    Food is consistently delicious, and great service
    Food: 5
    Service: 5
    Atmosphere: 5

  158. Ron Kowalski 2023/05

    The food and service were top notch as usual! Any special menu requests never pose a problem, and we always leave feeling good and thinking about planning our next visit. Well done Maggiano’s 👍
    Meal type
    Dinner
    Price per person
    $50–100

  159. Brenda Bland 2023/04

    This is the best Italian food I’ve ever had. We had classic meals and we both enjoyed them very much. Our waiter was amazing! He made us feel like we were his only customers and treated us like friends! Can’t say enough good about this place!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  160. John Reisigl 2023/04

    This used to be my favorite Italian restaurant in the Richmond area and there is not many. My family took me there for my birthday dinner, was so disappointed that 2 really good items were no longer on the menu. First was the sausage appetizer and my favorite the veal parm…..both no longer and very disappointing. I had options but nothing attracted my attention. So, so disappointing for a premium Italian restaurant!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  161. Thomas Stephenson 2023/04

    My service rating for them is a little low but in their defense they were really busy overall still a great place to eat
    Food: 5
    Service: 3
    Atmosphere: 4

  162. Ken 2023/04

    Atmosphere was great, it was very busy so the service was a little slow. Prices were surprisingly reasonable and the food was delicious. Tried the calamari, pizza, and linguine del mar.
    Food: 5
    Service: 5
    Atmosphere: 5

  163. Mark Carter 2023/04

    Melissa is the absolute best server! She was very nice and took care of our large party by herself. Everyone was very accommodating. I definitely recommend Maggiano’s for large parties. They are awesome!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50

  164. David Hollins 2023/04

    Large lunch portions. Good service but seemed short staffed. Tables are a bit close together.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 4
    Atmosphere: 5

  165. Taneca Moss 2023/04

    We sat in the bar area and our waiter Desiree was awesome.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Lasanga

  166. Kristen Carter 2023/04

    Takeout customer service is non existent. Wait times are extensive and no one seems to answer the phone.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50

  167. Tammy Rucker 2023/04

    Use cash not a card! There were multiple purchase on my card that my bank caught and had to cancel my card and send me a new one.
    Food: 5
    Service: 5
    Atmosphere: 5

  168. Barbara Banks 2023/04

    Wonderful experience haven’t been here in a while.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti

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  169. Lucy Braxton 2023/04

    At a 90 years old birthday party. Everything there was excellent.
    Food: 5
    Service: 5
    Atmosphere: 5

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  170. Dan Lubbs 2023/04

    I always love Maggiano’s. Quietly exciting. Garfield and me – Lasagnia 🙂 🙂
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Lasanga

  171. joanna carter 2023/04

    Went for a ladies night out! Highly recommended the mushrooms ravioli! Best Tiramisu I ever had! The setting and service was great 👍 Will definitely come back ❤️ Best Italian restaurant I been in Richmond!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu

  172. Adrienne Baker 2023/04

    Food was ok, not like it useto be. But the service was good like always.
    Food: 2
    Service: 5
    Atmosphere: 5

  173. Djaris Spivey 2023/04

    Customer service is Excellent 👌! The food is Excellent….and the price point is fair. We will back at the end of the month.
    Food: 5
    Service: 5
    Atmosphere: 5

  174. Jamilah Peterson 2023/04

    This is my second time at this location and I have to say the food is amazing and the staff are friendly. My family and I came here to celebrate my moms birthday and I’m glad we did. Will return
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $100+
    Recommended dishes
    Spinach and Chicken Manicotti, Stuffed Mushrooms, Caesar Salad

  175. Jessica Whitesell 2023/04

    We love Maggianos but very, VERY upset that the chicken and spinach manicotti is gone! Please bring it back! Always good food, and service.

  176. Edith Robinson 2023/04

    I came for my 53rd birthday, and the food and service were excellent!
    Thank you, Maggiano’s!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spinach and Chicken Manicotti, Spaghetti & Meatball, Chicken Parmesan Pasta, Stuffed Mushrooms, Lasanga, Calamari, Cookies

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  177. Heather Adams 2023/04

    Our waiter, Justin, was great! He took exceptional care of us and we would gladly come back if he could be our waiter. My only complaint tonight was that the fried mozzarella we had for our app was really greasy.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Spaghetti & Meatball

  178. patrice leonard 2023/04

    They recently started Brunch on Sundays. Staff were great, and pleasant. Atmosphere was wonderful
    Service
    Dine in
    Meal type
    Brunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5

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  179. Doran Jones 2023/04

    I tried the Parmesan crusted COD, with the thin Spaghetti, and some kind of Excellent Sweet tasting Sauce. A+++
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Maggiano’s

  180. Sam Vafiadis 2023/04

    Walked in late after shopping with my wife and daughter. There was a staff event happening at closing. The staff was accommodating and treated us as if they had all the time in the world.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chef kb’s Lobster Carbonara, Lasanga

  181. Carol Franks-Randall 2023/04

    This was a unique and wonderful dining experience. The service and food were outstanding. When I expressed an interest in the 4 cheese ravioli dish, the server arranged for one of the chefs to come out and talk to me and my husband. We will be dining at one of the locations closer to my home. It’s a great restaurant.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Maggiano’s

  182. Michelle Steele 2023/04

    2 birthday & engagement celebration. Waiter was GREAT!! Food was GREAT!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Spaghetti & Meatball, Chicken Parmesan Pasta, Butter Cake, Chopped Salad, Cookies
    Wheelchair accessibility
    Had one in power wheelchair. We had very first table came to. And had no problem. If we had another table, i sont think it would of work with tables being so close.

  183. Jenn Mitchell (Jennifer) 2023/04

    Good food. Lucked out and got a nice, patient waiter on a crowded night. Ours was a big table, everything came out right and on time.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 4
    Vegetarian options
    Plenty of choices and dishes able to be adapted. Could use more whole-grain pasta options, orzo, etc
    Dietary restrictions
    Never hurts to ask!!

  184. Beverly Owens 2023/04

    Reservation for 4:00 party of 6. Seated within 10 minutes arrival. Hostess young man….unable to remember name but started with a “D”. Very Very good service provided. My granddaughter ordered Sangria…arrived not tasty..very sour. She wanted to let go, however I asked for another for her. 2nd wine perfect. Asked what the difference hostess said he got another bartender.
    Grandson birthday pick. He did not like the Ziti…too much tomatoes. Our Alfredo pasta and ravioli dishes perfect. Got to go buy one get one for $6.00. hostess bought grandson a desert assortment with 5 forks. He’s not a sweet eater however we enjoyed for him. Hostess received very generous tip from our table. We did speak with manager for hostess excellent service. Will return soon.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Stuffed Mushrooms, Caesar Salad, Maggiano’s

  185. C Passion 2023/03

    Service was better than food to me I love authentic Italian food and theirs does not taste that to me .. it was just ok I had the chicken parmesan and the chicken was not crispy which real authentic version made fresh made to order is ..my husband is or was I’m a widow now he was Italian so that explains that overall I will not be returning.. it was just ok nice place though .service was excellent..place clean and servera are nice.
    Food: 3
    Service: 5
    Atmosphere: 5

  186. Willie Spicer 2023/03

    This restaurant is off the scale ..I can’t rate excellence, great food, great service, super nice party room..A must visit spot for all.
    Food: 5
    Service: 5
    Atmosphere: 5

  187. Sherita Outlaw 2023/03

    The food was so delicious and the service was on point very professional and friendly
    Service
    Dine in
    Meal type
    Dinner
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Caesar Salad, Lasanga, Chopped Salad

  188. Steve 2023/03

    Great experience. The servers were excellent. We had a great corner table that was out of the way of most traffic. We did the family style dinner for the four of us, and everything was really well done.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 4
    Service: 4
    Atmosphere: 4

  189. shaletta alston 2023/03

    Great time wonderful server and the food was hot and delicious.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  190. Lee Brockwell 2023/03

    Our family had reservations for 9. We arrived a little early and were immediately seated and greeted by your server Makiyah (sp?). He was awesome. We ordered family style. Makiyah kept our drinks filled, the table clear, and the food coming. The food was delicious, but Makiyah made our evening. I’d like to apologize to him here, as I’m sure I spelled his name wrong, but I feel like he deserves recognition, because he was fabulous.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chicken Parmesan Pasta, Butter Cake, Lasanga, Calamari

  191. A. S. 2023/03

    We ordered the double portion Chicken Parmesan and each individually packaged meal came with two large chicken breasts with pasta. We also ordered two side orders of meatballs. We were very pleased how large the meatballs were. Our order also included two servings of extra sauce and butter for the full loaf of fresh baked bread. We loved everything we had and can’t wait to order here again!
    Meal type
    Lunch
    Price per person
    $20–30

  192. Lisa Van 2023/03

    We made reservations for Valentine’s Day at 845 pm. When we arrived, they stated they were running 30-45 minutes behind. We did not get seated until 9:50! Over an hour past reservation, I understand it was Valentine’s Day so I would not have mind a little wait but over an hour past your reservation time is unacceptable. As a popular casual restaurant, I would have expected this chain to have been more prepared/not overbooked. Food is consistently good and service was decent being it was Valentine. Good date night spot.

  193. Pamela Attkisson 2023/03

    Great food and good service. Had a reservation and table was waiting for us when we got there.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu

  194. Rich Carrara 2023/03

    The Maggiano’s at Short Pump in Virginia was always my favorite place to eat. We moved in 2010 to NC. We were traveling through Richmond so we made a detour for lunch. I must say that we were very disappointed in our lunches. We had the salad and 1/2 sandwiches. The salads were very good but the Meat Ball was fair, the chicken Parma was made from ground chicken, lots of fillers and was AWFUL.
    When we sat down the waitresses asked if we had been there before, I said yes but about 10 years ago we would eat here often, she said the menu has changed. YOU SHOULD GO BACK TO THE OLD MENU.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 1
    Service: 2
    Atmosphere: 2

  195. Brooke Wasilewski 2023/03

    Our dinner was amazing! Brianna was our server and she was great! She described the food so well and took great care of us all night! She made our valentines dinner so special and i couldn’t have asked for better food or service !
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

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  196. Roger Clausen 2023/03

    This place is absolutely amazing. Family style dining is a thing dreams are made of. Literally all your family can eat with some for home also.
    Food: 5
    Service: 5
    Atmosphere: 5

  197. Kishka Gooden 2023/03

    I reserved a room for my birthday party and it was amazing!! The staff was very attentive and made sure everyone was good. The process was not hard from beginning to end and they answered all questions. The private room was worth it.

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  198. Sandra Headrick 2023/03

    Atmosphere was wonderful. Dinner and service was amazing. Thanks Ashley you rocked. Only reason not to give 5 stars was being the tables were too close together hard to make way to the restroom.

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  199. Claude Perkins 2023/03

    Server needs more training to prevent multiple errors ( order error by not taking my date’s order at all and billing someone else’s order to my credit card and having to correct)

  200. Concerned Citizen 2023/03

    Made reservations for Valentines Day dinner a month in advance just to be told that we would not be able to be seated for at least half an hour which was a blatant lie as people around me had reservations from 6:45 and when we arrived at 8 they were being told 30 more minutes, would much rather they let me know that my reservation is cancelled rather than wasting my time driving there and going through a crowd of people to be told they had nothing for us. Unacceptable and unprofessional. Never reserving here for special occasions again!
    Service
    Dine in
    Meal type
    Dinner

  201. lacretia byers 2023/03

    The food is always excellent the servers are great the restaurant is clean my husband and I always have a good experience there
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  202. Santosh Dash 2023/03

    Food and service was great .. the blackened salmon with shrimp was very nice. Great service
    Meal type
    Brunch
    Price per person
    $20–30
    Food: 4
    Service: 5
    Atmosphere: 4

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  203. Laurie Cassidy 2023/03

    Amazing! Make sure you make a reservation or you may not get a table. Some open eating but usually full there too!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Maggiano’s

    reviews&photos

  204. K C 2023/03

    Alfredo was salty. Stuff mushrooms good. Buttercake delicious. Bread delicious. Service great. Wait was 45 minutes for a table.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 3
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Stuffed Mushrooms, Butter Cake

  205. Brian Guillena 2023/02

    Consistently good food. Hidden gem of the place is the bar service. Sure have a drink before dinner but if you don’t have reservations you can slip in there and eat at the bar where the service is top-notch. It seems to be a part of the Maggiano’s brand.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  206. Trish Hayes 2023/02

    The spaghetti and meatballs were terrible and drenched in a spice ??
    Flatbread was not worth eating. The wedge salad and our wine was the only items that were worth consuming. But our waiter was super.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100

  207. Vincent Price 2023/02

    We celebrated our 31st wedding anniversary. The server was great and the food was terrific.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Parking
    Several spaces available.

  208. Abby Munford 2023/02

    Wonderful place for date night. We sat upstairs and it was so romantic. It was just us in our own little area. Food was impeccable and the service was outstanding!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Recommended dishes
    Calamari

  209. Dangelo Robinson 2023/02

    I was celebrating my baby sister’s new job. The food as Always was over the top excellent,!! We had the dessert sampler as well, Our server couldn’t have been more pleasant and knowledgeable about everything. Her name was Justice and I highly recommend her!!
    Thanks for an Awesome experience.
    D
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Spinach and Chicken Manicotti, Chicken Marsala

  210. Lygretta Ross 2023/02

    The food the service the atmosphere was on Port everything was wonderful made our event even more special thank you
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Spaghetti & Meatball, Chicken Parmesan Pasta, Lasanga, Maggiano’s, Calamari
    Parking space
    Somewhat difficult to find parking
    Parking options
    Free parking lot
    Parking
    Had to park a long ways away because of all of the cars being a senior citizen.

  211. Marie 2023/02

    Amazing food! Love coming here service is always lovely!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chicken Parmesan Pasta, Lasanga

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  212. J Hall 2023/02

    Excellent food and even better service. David was our server and he was one of the best servers I have ever had. He was knowledgeable, personable, and he anticipated our every need. Maggianos this server deserves a raise because he makes your restaurant shine ! We thoroughly enjoyed our meal and dining experience. It was delightful!

  213. Sara Jo Jones 2023/02

    We did the family style and it was delicious!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 4
    Atmosphere: 4
    Recommended dishes
    Caesar Salad, Lasanga, Chopped Salad

    reviews&photos

  214. Cindy Lowman 2023/02

    Extremely nice staff. Very clean. And the food is awesome, best chicken parmesan I’ve ever eaten.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Chicken Parmesan Pasta, Lasanga, Crispy Zucchini Fritté

  215. Julie Young 2023/02

    Our favorite Italian restaurant in Richmond. The food is delicious, the atmosphere is lovely and the staff friendly. We celebrated Thanksgiving here and will do it again next year – all of the traditional dishes with a pasta course, appetizer, salad, dessert, etc. You’ll always leave with leftovers and you have the mall to walk off your calories.
    Food: 5
    Service: 5
    Atmosphere: 5

  216. Rick Clemmons 2023/02

    DIRTY DISHES AND SILVERWARE! Was there for a work dinner party. The dishes were filthy, food still on plates and silverware. Pretty disgusting. Food was served luke warm/cold. Desert was great and our servers were great. There is better food in the area…
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 3
    Service: 3
    Atmosphere: 4

  217. Judy Lacy 2023/02

    Great service,delicious food,especially love fried zucchini sticks and dill sauce,yum!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  218. Alisha Coleman 2023/02

    Such a wonderful experience. Gene is the best server so make sure to ask for her when you go!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  219. J B 2023/02

    Very disappointed with entree. Salmon, shrimp with spinach and mash potatoes were swimming in butter sauce. Shrimp was completely soggy! Will not get again.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $50–100

  220. Whitney Prosise 2023/02

    I made reservations over the phone with the manager, I was assured that my large party could be accommodated and I had no worries being I booked over the phone with management. Upon my arrival my party was split into a group of 14 placed in the back corner of the restaurant and the remaining 8 were placed in the front towards the left side of the restaurant
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  221. Charles Edmonds 2023/02

    We went to this Maggiano’s for a murder mystery dinner theater. The staff way polite. We sat at a shared table and all patrons were polite and we had great conversations. The food kept coming with different entrees all night. They gave us complimentary beverages. Dessert was served. They even let us purchase discounted prepackaged meals to go; we bought four. There was good music and they even celebrated the new year early. I would come again for dinner.
    Food: 4
    Service: 4
    Atmosphere: 4

  222. Melly 2023/02

    Food is good sorta average really. Been to a few Italian restaurants and they taste very similar. But, good just the same and the service was great.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 4
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Butter Cake, Chicken Marsala

  223. Shaun Hines 2023/02

    Magianos update review January 14th
    Came across Bartender Bella. Very rude and ignorant had attitude several times without given reason. One star too much for Bella the bartender if so.
    I will post one start
    But overall this is our one of the best places to come. We always rate this place with all stars possible. She ruined it for us this evening.
    Chef Mike did wonderful. We truly enjoyed our meal.
    Mr. David St.Gregory wonderful host
    Overall great experience
    Food: 5
    Service: 1

  224. Jule Alston 2023/02

    Food and service was amazing, I wish I took a picture of the ravioli because it was so good! I just didn’t like how they seat people so close when restaurant wasn’t busy and they had so many tables open.
    Food: 5
    Service: 5
    Atmosphere: 4

  225. John R Harris 2023/02

    Not great. The staff was ok. The food was ok. The pricing was ok. The atmosphere was ok. Was here for a very special occasion, and it was a great event, but the restaurant itself was unremarkable.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 3
    Service: 3
    Atmosphere: 3
    Parking space
    Difficult to find parking
    Parking options
    Free parking lot
    Parking
    Mall Parking

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  226. Taryn Sharpe 2023/02

    We had a party of 8 without a reservation. We were sat immediately. The service was prompt and the food had large portions and fantastic. Love this place!
    Food: 5
    Service: 5
    Atmosphere: 5

  227. Peoria Os 2023/02

    A very nice place to eat. The food and atmosphere are great!
    Food: 5
    Service: 5
    Atmosphere: 5

  228. Christina Benkahla 2023/01

    If I could give this place 0 stars I would. This was probably the worst service ever and the food was awful…. when it finally came out. 20 minutes to get our drinks and over 45 minutes for salads. My 7 year old ordered a kids mac and cheese that came after everyone’s meal. Everything tasted and looked like it sat under the heating lamp for way too long. Every table around us got their bill comped and there were lots of complaints. It was obvious the server and kitchen were overwhelmed yet the restaurant continued to pack people in. I have frequented this location several times and never in my life have ever seen this from this location but it was unacceptable.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  229. James Ellerbee 2023/01

    My new favorite restaurant. Great food, service, and atmosphere. Prices are very reasonable. Will definitely return.
    Food: 5
    Service: 5
    Atmosphere: 5

  230. bud rock 2023/01

    Pasta dishes are always dependable. A go to dish. Shelby was great.
    Food: 4
    Service: 4
    Atmosphere: 3

  231. stan bukalski 2023/01

    Had a great Christmas dinner with the regional team. The food was awesome. the servers took care of everyone, and a good time was had by all!
    Food: 5
    Service: 5
    Atmosphere: 5

  232. DEBBIE HARRIS 2023/01

    Very busy lunch time. But was great dining
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  233. Robin Duncan 2023/01

    I ordered online & had curbside service bring my large order out to my car. All the food was great, as always! Online ordering was fast & easy. The staff who brought my food out was very pleasant.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Recommended dishes
    Caesar Salad, Lasanga, Chopped Salad

  234. David Applegate 2023/01

    Maggiano’s is our family’s go-to place for good Italian! And we love the take-home pastas!
    Food: 5
    Service: 5
    Atmosphere: 5

  235. Eli Montgomery 2023/01

    Great food. Be careful the family style meal can overwhelm you as it quickly becomes more food that you can reasonably eat.
    Food: 5
    Service: 5
    Atmosphere: 5

  236. Nathan Burchett 2023/01

    Have not been disappointed yet. Great servers and food. Family style is the way to go.

  237. Greg Duncan 2023/01

    Outstanding Italian in Short Pump near Richmond, VA. Meet friends there at Christmas most years. Excellent servers, delicious food.
    Food: 5
    Service: 5
    Atmosphere: 5

  238. TLM 2023/01

    Maggiano’s is consistent. The food & service is always good & if you have a reservation your table will be ready when or shortly after you arrive. And they still celebrate birthdays!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Tiramisu, Chicken Parmesan Pasta, Butter Cake, Caesar Salad, Lasanga, Maggiano’s

  239. Clark Management 2023/01

    Horrible service. Had reservation over an hour ago an still waiting. Hostess rude and useless.Worst location we have been to.
    Meal type
    Dinner

  240. monique jackson 2023/01

    I didn’t even wanted to give this place 1 star the waitress and the manager were racist and my kids will never go back there. It’s 2020 and people still hate people because the color of their skin is crazy
    Service
    Dine in

  241. David Conner 2023/01

    Very over priced and food was just average. I have had much better. Very long wait for everything. First and last time I will go there.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  242. Tim Giardina 2023/01

    The best Italian restaurant around. A must-stop whenever we visit Short Pump.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Taylor Street Baked Ziti, Eggplant Parmesan

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  243. Jessica Grenoble 2023/01

    I attempted to go to this restaurant tonight with my family including my young twins. It’s a Wednesday night and it was about 4:50 when we walked in. We asked for a table for 5 with 2 high chairs. The hostess made a call on her radio and said something about the “standard”. We were then told that the wait would be 1 hour and 40 minutes. We were pretty confused because we could see open tables and it wasn’t even 5 pm yet. The only conclusion that we could come up with is that they are severely short staffed, or they don’t want small children in their restaurant. We of course couldn’t wait the 1 hour and 40 minutes because we had hungry kids, so we had to go elsewhere. When we walked by later a couple of hours later the tables that were previously empty were all filled and the restaurant actually seemed busy. Seeing this made me think that they must have actually had enough people working and we’re not short handed as I earlier presumed. I can certainly understand that some nicer restaurants may not want noisy kids to ruin the atmosphere or the experience of their guests. If that is the case they should post that information somewhere.
    Meal type
    Dinner

  244. Micah Allen 2023/01

    Enjoyed a lovely romantic lunch with my hubby here. So glad we finally gave it a try.

  245. Mitchell Jones (LiveLifeLiv) 2023/01

    Great food. The service was acceptable. The tables are too close together!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 4
    Atmosphere: 3
    Recommended dishes
    Calamari Fritté, Spaghetti & Meatball, Chicken Parmesan Pasta, Butter Cake, Caesar Salad, Lasanga, Chicken Marsala

    reviews&photos

  246. Julia A 2023/01

    We went as a 20 person reservation, however the 2nd table had started eating by the time we finished orders.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 4
    Atmosphere: 5

  247. Cynthia Adkins 2023/01

    Table was awful, nobody would want to sit in entrance. Waitress, Jean, was WONDERFUL, made up for terrible table. Bartender did great job with the apple martinis, yummy. Food was great. Really really enjoyed Jean … Very attentive, informative, funny and friendly. Did have a reservation.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  248. Cheryl Goode 2023/01

    Always a great food and dining experience at Maggianos. It was my birthday so they surprised me with Vera’s lemon cookies and a candle 😉 Love the decor, music and they way the wait staff make you feel welcome. Only thing I was disappointed with was gnocchi is no longer on the menu.. and that is what i order every time i visit. I’ll visit again – but will need to find a restaurant that serves gnocchi 😉
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  249. Maretta Batchelor 2023/01

    This was a wonderful place to share with my co-workers for our holiday gathering. The ambiance was beautiful and warm. The decor was very seasonal.

    The wait was a little long, but we were seated once 8 of us arrived for a party of 10. Our reservation was at 4:15 pm. They were already booked to the maximum capacity at 3:30 pm from what I could here. It is best to reserve your table to avoid being turned ba j due to “being fully committed fir tge evening,” lol.

    The food was pretty good. I had the blackened Mahi Mahi with asparagus and mashed potatoes. Very delicious. Our waiter had a lot going on but managed to be as attentive as possible. He forgot my director’s drink but she didn’t complain at all. Other than that, we all had an awesome time. May you all have a wonderful holiday. Thank you for a great outcome.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Calamari Fritté, Chef kb’s Lobster Carbonara, Spaghetti & Meatball, Chicken Parmesan Pasta, Stuffed Mushrooms, Caesar Salad

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  250. Michael Shanken 2023/01

    Maggiano’s is a good Italian restaurant. A lot of different menu options.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Vegetarian options
    Vegetarian options available.
    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Parking
    Mall parking.
    Kid-friendliness
    Is kid friendly.
    Wheelchair accessibility
    Is wheelchair accessible.

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  251. Andrea Worland (AW) 2023/01

    Amazing portions and amazing food! Great family style food for take away.
    Service
    Take out

  252. Richard Wood 2023/01

    We went on Thanksgiving and even though it was very busy and the staff was stretched, we walked away very happy with food and service. Highly recommend.
    Price per person
    $50–100

  253. Nicole milhado 2023/01

    The food was delicious, portion sizes were huge so I had leftovers to take home, and the server provided excellent service!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  254. John Land 2022/12

    Had an amazing server, Jada, who was very helpful and on top of our order!
    Meal type
    Dinner

  255. Matt Starke 2022/12

    Amazing food .. four cheese ravioli Best of the best .. buy one and take one home for $5 love it
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  256. celest Leonard 2022/12

    Waitress was not interested in serving our guests. She left and we had to ask other workers for help.
    Service
    Dine in
    Meal type
    Brunch
    Price per person
    $100+

  257. Colette Piercy 2022/12

    We celebrated our Mother 90th birthday in one of the private room and she loved Everything and we did also from staff to the food…We thank you🙏🏼🙏🏼🙏🏼
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  258. Latoya Curry 2022/12

    Very first time there and it was amazing. Victoria was our waitress and everything she suggested was soooo good…. She was awesome and attentive. The salmon is sooooooo tasty. Will definitely be back.

  259. Another Rebel 2022/12

    This place is fantastic. We have been to multiple locations and the food and service never disappoints. This time around our server was David and he was at the top of his game! We highly recommend any Maggiano’s.

  260. 2B88Player 2022/12

    Rich dish was the description given by the waiter. Incredible was my reaction to my chicken and spinach cataloni!!! Served piping hot from the oven. A very good recipe! I must return and try the other dish that I was considering before the waiter helped me to decide.

  261. Prithvi Panchal 2022/12

    The food was great! But this review isn’t about that. We had a server accidentally spill a drink on my son’s shirt. And that was ok; things happen. The server , the manager and the other server all offered so many apologies and wanted to do anything to make it ok. My son declined any further needs or accommodation as it was ok, it was fine . Bottom line is it was genuine accident and again things happen.
    At that time I felt, the staff and management actions may have come from other incidents where things may not have gone well.

    In any case , at Maggiano’s staff and management thank you for all the compassion you showed . And thanks for the extra to-go lunches😃

  262. Ashley Hoyt 2022/12

    Food was delicious. Drove from Newport News and was running a little bit behind but we let them know and they still honored our reservation. The waitress we had was lovely and the food was cooked to perfection. Everything was delicious and I hope to return again soon.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  263. Lyndy Mitchell 2022/12

    Made online reservations and ate here on Thanksgiving day. The family style meal included two meats, a salad, two pasta dishes, two sides and two desserts. Plus table bread and a serving of complimentary bruschetta. For a family of four it was A LOT of food. It was $44.95 a person. I would have liked less food and less cost. We took too much of the food home. The red sangria is good. Would definitely come back to try the Italian food.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 4
    Service: 5
    Atmosphere: 5

  264. Peter Stewart 2022/12

    Absolutely amazing Italian place with authentic flavours, nice service and beautiful place. Staff really helpfull on dietary restirstions, even got the manager to be sure about the items. Food is wonderfull, bursting with flavour and freshly made to your oder. Great selection, nice portion sizes and dessert are particullary good. Highly reccomend the salmon and cheese cake.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Vegetarian options
    Good vegetarian option on salads, fish and pastas.
    Dietary restrictions
    Gluten free pasta dishes and desserts are available
    Parking
    Quick parking available next to shopping center

  265. Latara Grandison 2022/12

    Delicious food! Pricey but well worth it. The pics don’t do justice to the quality of taste. We also had the artichoke dip OMG so good!

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  266. Esther Robins 2022/11

    A little overpriced but the service was excellent. Definitely make a reservation ahead of time. It gets pretty busy on weekends

  267. ROBERT TATUM 2022/11

    Service was great. Our waitress was courteous and very knowledgeable. I can honestly say that the Alfredo sauce was the best I’ve had outside of Italy.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  268. Erica Richardson 2022/11

    This was my first time. After hearing the hype, I was not so impressed. It was a group/catered event. So, I wasn’t able to make my own selections. The food was ok. The service was pretty good. And the dessert was not enough.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $50–100

  269. Justin Williams 2022/11

    Every plate and dish was absolutely amazing.. if you leave hungry you’re doing it wrong. 100/100 . There are no words to describe the quality of the food, or how helpful and kind the staff is. From the bartenders, to the wait staff. Excellent job 🤌🤌🤌🤌🤌👌
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  270. Tommy S 2022/11

    Good food and good service! My group had a private room reserved. To order something other than what was on the menu for our group I had to go to the other side of the restaurant to the carry out area to order my food then come back and pick the order up myself and bring it back to the private room. Not a big deal, just good info to know. Overall, had a good time and would recommend and visit again

  271. Wayne Stone 2022/11

    I love Maggiano’s . Great food and a fair price. Their family style menu is a true people please. You can go wrong. The came out hot and well prepared. The wait staff was constantly on the move. However the over all restaurant needed cleaning. There where napkins and paper straw wrappers on the floor. Everyone passed them but did not pick them up. The front desk hostess while walking us to our table kick a napkin out of the way but did not pick it up. So it layer there for the two hours we where there. When setting up a table they did not check the glasses and you could see finger prints on the water glasses. The cloth napkins smelled like grease.
    They just need better training. Still I would go back. Sorry no pics

  272. Chrysten Hardy 2022/11

    Fantastic food! Friendly staff. Very
    Classy atmosphere
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

    reviews&photosreviews&photosreviews&photos

  273. Cruz Incorporated 2022/11

    This was our 2nd visit, this Sunday was for my son’s birthday dinner. The service and food was good. One suggestion, more Alfredo sauce for the Chicken Alfredo.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Recommended dishes
    Maggiano’s
    Parking
    This location offers ample Parking.

  274. Shel lay 2022/11

    Great place to eat! I sat in the bar area and had dinner. They were very attentive and courteous..They both took good care of me even though it was busy. Excellent service.!!Thank you
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30

  275. Patrick Hansen 2022/11

    I had a wonderful experience last night. Two friends and I came to the restaurant on a whim and it was perfect. The hostess, and our servers Brianna and Victoria were so gracious. We really enjoyed Brianna. My friends are having their first born in about a month. We had friendly conversation and she took photos for them as well. Brianna had no way of knowing that this was one of the first times my friends had been to a restaurant since coming to the United States last August under not ideal circumstances. She helped make the entire experience (aside from the delicious food) memorable and special. Hats off to Brianna. I own and operate hotels and I know hospitality when I see it. We’re grateful for her. Thank you.

  276. DeLisa Robinson 2022/10

    Food was amazing. I just wish they take the tail off the Shrimp🍤 in the Shrimp Scampi
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Features
    Dine in: Yes
    Takeout: Not sure
    Delivery: Not sure
    Curbside pickup: No

  277. Kevin Jasper 2022/10

    Very impressive, delicious food, great service wonderful ambiance, classy music I can’t say enough nice things about this place
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  278. Lauren Knowles 2022/10

    Decent food in large portions. I like the atmosphere here. It’s large but kind of cozy. The service is good and the cocktails are very good. Great for large groups or private parties. A few years ago I went to a baby shower here. It was lovely the staff were very attentive. It was in a nice private room.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

  279. Shavon Champagne 2022/10

    We had the pleasure of meeting assistant general manager JR during a murder mystery company dinner. In our party we had a friend that was a vegetarian and gluten free . He went over and beyond to make her menu items. He was attentive, and helped out with questions or changes needed. When it was time for dessert he brought a special dessert without being asking. Thank you so much JR for everything!!!

  280. Tanika Cooper-Holt 2022/10

    Food was amazing! I wished we had one back home but I definitely will be back!
    Meal type
    Lunch

  281. Amber D 2022/10

    Omggggg whenever i am in the area i always make sure to either dine in or pick up! The ravioli with chicken and spinach with the white sauce 😩😩 my only complaint is i wish they would open a restaurant in the Spotsylvania area! …

  282. Brit Jiggz 2022/10

    Quality has definitely went down. Our server was very nice about everything. Will not be back.

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  283. Skyler Wilson 2022/10

    We stopped in for a birthday & highly recommend for a special occasion or if you’re just craving really amazing Italian. Everything we ordered (including the butter cake for dessert) was delicious . Can’t wait for our next visit! P.S. yes the food was just as good as they look in these pictures!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

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  284. Alyssa Carter 2022/09

    The best italian!!!! If you’re in short pump va its the best place to visit!!
    (Pricey, but two meals in one and SO WORTH )

  285. Tosha Warren 2022/09

    Definitely missed the mark this evening. I came here with my family for a Mother’s Day dinner. We came a day early so we all could be together. We arrived at 3:15 for our reservation at 3:15. We were sat at 3:40. Our hostess took us to a table with only 2 chairs for a family of 4. One of the two chairs had a big rip down the side of the chair and I asked if we could switch it out since she was going to have to grab two others. She rolled her eyes and walked away. I was determined to not let her bad attitude ruin our family time. The chairs arrived. But not a replacement for the ripped one. We sat down. We ordered the stuffed mushrooms because they usually are Heavenly. They arrived cold but still tasty. I ordered the Chicken Marcella and again one of the best recipes they have here. When it arrived it looked off but I didn’t say anything. I attempted to eat it but the chicken was so tough I needed a knife and our waitress was so rude and said.. you need a knife. I said yes. Waited another 7 mins and she came back with a butter knife. I asked her for a sharper knife. Another 5 mins later it arrived. Finally I can try my meal. It was completely off. Not sure what they served me but that was not Chicken Marcella. She never came back and asked if everything was okay or she would have known. Towards the end when we asked for our check I told her I didn’t like my meal and she argued that the top head chef made it. As if that would magically make it all better. She removed the plate. And we were just ready to go. We ordered two pieces of chocolate cake to go for the kids. And got up to leave. There was a man filling water in the main walkway and as we were walking by he lost control of his water pitcher and spilled it in my purse. My phone, wallet, and money soaked. He turned and said oh sorry about that. The manager sees that I am unhappy and he takes me aside and said is everything okay. I said no but I just want to leave. He said maybe He could give me a refund or a gift certificate so I can come back. I kindly shook my head no. I just wanted to go. My husband was upset because we drive 1.5 hours to get here as this was the only place I wanted to go. Maybe go anywhere else if this is a special occasion. I’m still starving.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  286. Mary Grogan 2022/09

    Drove from Williamsburg with our dog to sit on the patio as we had done so two times before. We’re told no dogs because of a dog fight in the past. Asked for the manager and he said he had been there 3 years and never had dogs on the patio. Not true.We we’re there last year and a time before that and our dog is only 3 years old. No comment Then the lady I spoke with first said it was a health code violation. Not true. We went to Firebirds in the same shopping center and had a nice lunch on the patio with our dog. Very unprofessional of Maggianos to lie to us. Also very upsetting. We have been going to Maggianos for about 20 years and this trip was supposed to be a Memorial day treat. We got there at about 11:15 and nobody was on the patio. There was no courtesy in any of the above explanations. What has happened to your restaurant?

  287. Samantha 2022/09

    Had heard great things about this place and their food. Purchased on door dash but everything tasted very bland… I got the chicken Alfredo and noodles were barely al dente.. a little more on the hard side and Alfredo sauce was bland. Also ordered the garlic butter broccoli… the broccoli was surprisingly dry and barely tasted like it had any seasoning or garlic on it. Then tried the caesar salad… assumed either the dressing or croutons would have a twist to them but just tasted like ordinary Ken’s salad dressing.

    My door dasher guy was quick though!

    Don’t think I’m going to eat here again though unfortunately…

    **edit to add: reply to comment, it’s not a door dash issue the food provided from the restaurant was not up to par.
    Service
    Delivery
    Meal type
    Dinner
    Price per person
    $30–50

  288. Raye Ball 2022/09

    Went to this place for a birthday party for my father was not impressed,. Not sure what the hype was about.
    Ordered the chicken Alfredo the chicken taste like it was boiled no seasoning whatsoever just straight chicken with no taste. The noodles were not good either the only thing that I probably could say was good was the Caesar salad and water.

  289. john albrecht 2022/09

    If you find yourself in this restaurant you may be tempted to try the steak. If you ask the server “how is the steak?” they are going to tell you that “it’s great and everything you could possibly want in a steak”. But you should believe me when I tell you “don’t order the steak”. The rest of my party loved their pasta dishes so the overall rating is lifted to 2 stars.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  290. Kelsey Cobb 2022/09

    Just received the GROSSEST salad from Maggiano’s via delivery. The greens were slimy and rust-colored. I mean, ALL of them. The croutons were the consistency of wet cardboard (with what I imagine is a similar flavor profile) and that was without dressing added. After picking through it, only the 2 olives and pepperoncinis were salvageable. I’m sure Maggiano’s pre-packages these salads in advance to save time, but please, look them over before throwing them in the delivery bag!

    Hot tip: If the greens are OOZING, don’t serve them.

    I’m giving this two stars because the rest of the meal was adequate -chicken parm and fettuccine alfredo. The breadsticks left a lot to be desired but at least were edible. We probably won’t be back. At the very least, we won’t order delivery again.
    Service
    Delivery
    Meal type
    Dinner
    Price per person
    $30–50

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  291. Chris Leong 2022/09

    Nice Italian restaurant. Great attentive service. . Food was nicely done. Had a Bruchetta for a appetizer, Chicken Parmigiano, for me and the wife had Fettuccine Alfredo. Desert I had to try the sampler. Which was nicely done. A little to big for two folks. But hey I love a nice challenge.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

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  292. yansy murillo 2022/09

    The sangria was just awful ( this restaurant do NOT HAVE A BARTENDER). Food was over priced and over salted no imagination there.

  293. Scott Moe 2022/09

    Good food, but really slow. The bartender was was amazing though.
    Service
    Dine in
    Meal type
    Other
    Price per person
    $10–20
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes

  294. christine Simons 2022/09

    I am a regular customer at Maggiano’s but the last two times I have been there last night and probably a month ago was not good I love this place it’s one of my favorite places to go but I’ve been hearing several complaints other than just mine so be careful cause I want y’all to stay in business I understand y’all were real busy last night and some friends of mine went and they said the same thing but my spaghetti was half cooked my salad and bread was delicious but just needed to vent hope y’all make some adjustments

  295. Elizabeth Stelling 2022/09

    Not the best rating, but I’m Italian and very picky about Italian foods. The linguine and white clam sauce was good but needed more garlic. We were a party of ten, so we found our service to be a little slow, other tables that came in after us had their food before we did. The $5.00 pasta to go with entree was an excellent deal. However, entrees were on the pricey side especially for a chain. Our to go pastas were bagged and ready to go before we got our entrees. They brought out lemon cookies and strawberries for the three people we were celebrating birthdays for which was nice.

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  296. JEffrey Jones 2022/09

    I like Italian food so I was surprised when my wife brought me here for my bday. Food was great even had another whole meal to take home with me as well
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

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  297. Virginia Stelly 2022/08

    Beautiful restaurant with great food, service was awesome, highly recommend. Food prices were very reasonable.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  298. K. Jackson 2022/08

    Donovan was an AWESOME waiter. I appreciate that they accommodated me and specialized my dish. And it was delicious. Thank you.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  299. Tamara Bunch 2022/08

    Love this place. The classic Italian decor, warm atmosphere and do anything for you service. Mom, sis and I enjoyed marvelous pasta, dessert, laughs and precious time together.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  300. Barry Kanter 2022/08

    Most disappointing meal possibly ever.$116 bill and we were 0-3.The $30 veal parmesan was tough.The $34 filet mignon was overcooked and tasteless except for the metallic aftertaste.The fetuccini Alfredo was like chewing on rubber bands and to top it off they were out of bread.The soda was good.We won’t be back.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  301. Tyson Christopher 2022/08

    We went in at lunch time. There was no wait and our server was very attentive. The food was hot & absolutely delicious. We will definitely return.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

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  302. Ryan short 2022/08

    Amazing resturant with Italian style food but also kid friendly options for the family. Amazing service and it gives off a fancy vibe without being too expensive. Your average meal will most likely cost about $17 per person but it still manages to be great quality food. I highly recommend getting calamari and zucchini fritte for the table. Before 6 o’clock is also ideal because you get cheap flat bread pizza along with appetizers and drinks. There is always an amazing host to greet you at the door. It is impossible to look in any direction and feel less than fancy, it is definitely the kind of resturant that you dress a little nicer for and it’s not only great food but an amazing experience. Expect about a 20 to 25 min wait for food but they give you an endless supply of amazing bread. Also expectints at the end of your dinner by the door as you leave. I hope you enjoy your experience!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5

  303. R. P. 2022/08

    My niece had a birthday gathering with a reserved table, but we were running late since we lived 2 hrs away. She changed the reservation time to adjust. Once we got to the restaurant we were told we could not be served because the table would need to be set up for another reservation. It was straightened out after 20 mins and we were served. The place was not over crowded, but it seemed as if the person was determined for us to leave because we were late. It made me feel like we were not worthy. And we didn’t get the menu until 4 other tables that came after given theirs. It bothers me that one employee made a big thing more than it should’ve. She was definitely the employee of the month.
    Food: 5
    Service: 2
    Atmosphere: 5

  304. BRYAN DOYAL 2022/08

    Great restaurant with excellent service. Superb taste with seasonings awakening your taste buds.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  305. Tracie Baines 2022/08

    Donavon… And RJ made it perfect…. It was my first time dining there…. I love the food and the atmosphere
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  306. Chakesia Hicks 2022/08

    Food was amazing. I did curbside pick up and the staff was so friendly.
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $10–20
    Features
    Dine in: Yes
    Outdoor seating: Not sure
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Yes

  307. Joy Smith 2022/08

    Amazing food! Great staff and very nice atmosphere!
    We had the spaghetti and meatballs plus the additional take home that they offer. Great deal!

  308. Charm C 2022/08

    Located in a premier shopping center, the popular restaurant is more popular in spite of its oversized space. I still remember the first time here 15 years ago. In recent years, I dined in 2019 and 2022, skipped the pandemics period. It is always full of diners, like there’s no pandemics at all. The diner demographics have shifted to diversified over the years. Food was great, service was impeccable. Ideal place for special occasions.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes

  309. Jenifer Ramires 2022/08

    Best lasagna i have ever had,the waiter was very friendly and helpful
    Service
    Dine in
    Meal type
    Brunch
    Price per person
    $20–30
    Features
    Dine in: Yes
    Outdoor seating: Not sure
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

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  310. T K 2022/08

    Most horrid experience I have ever had at a restaurant. Had a reservation for the short pump, Va. location on Sunday afternoon at 4. We were early for the table, waited 15 minutes after the reservation time to be seated. Bread and waters took 15 minutes after seating. Placed orders, no food after an hour. Kids meals showed up an hour and a half after ordering, then 2 were incorrect. Both salads were wrong. Forgot bar drink. Adults got food an hour and forty five minutes after seating. The food only showed up at all because we complained to the manager. He offered my son in law a 30% discount on the bill. The food was marginal at best and the $7.50 side salads were mostly iceberg lettuce rind and inedible. Never again. Incredibly overpriced, extremely loud environment, women’s restrooms were filthy and had no toilet paper or paper towels. We had told the hostess about the bathroom problems an hour earlier, they didn’t bother restocking or cleaning. 6 waitstaff were milling around with nothing to do while we waited endlessly for food .

  311. Gail Morrison-tevnan 2022/08

    This was a gift from my family to have with my grandchildren. Tea Room was unexpectedly canceled due to sickness that morning and I really am glad it was. Our waiter David was excellent and very very attentive. The food is always delicious and very well prepared. A great place to celebrate any occasion or just to have some good food. My five grandchildren had an awesome time.

  312. Noelle Quade 2022/08

    My husband and I ate there for our anniversary. We got engaged there 13 years ago. Very nice, professional folks. Occasionally they give us a free dessert or glass of wine for our anniversary, sometimes not. The food is absolutely delicious.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Yes

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  313. Linda Cook 2022/07

    It was an incredible meal and experience. Little dark but I dealt with it. Wait staff was outstanding.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

  314. Tony C 2022/07

    Great dinner. Waiter Dave J was outstanding! Ask for him by name!

  315. JustScottPaid 2022/07

    If you want great food (and plenty of it), excellent service,
    and a true taste of Italy, you must stop here!
    One of the most enjoyable eating experiences ever!
    Service
    Dine in
    Meal type
    Other
    Price per person
    $30–50

  316. Ashlyn Landrum 2022/07

    Had a wonderful experience with a sweet waitress named Victoria last night! She made our family holiday meal special, and per usual, the food was delicious!

  317. Amanda Rogers 2022/07

    Our server was friendly and attentive. The food was hot and delicious! We don’t have a Maggiano’s near home, so we always seek them out. It was a treat and we’ll be back!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  318. Mark Crews 2022/07

    First time there, but had a great experience and time. Had tried my order elsewhere, but there tasted delicious. The waitress always smiling and very helpful with our order as to when it should come out, not too soon and not too late. I will be returning to this place!
    Service
    Dine in
    Meal type
    Dinner
    Food: 5
    Service: 5
    Atmosphere: 5

  319. Jimmy Crickett 2022/07

    As always Maggiano’s was a fantastic! We ordered the calamari, bruschetta, stuffed manicotti, chicken parmigiana, shrimp fra diavolo, and clam pasta with white sauce. Service, food and drinks were outstanding!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  320. David Igbafe 2022/07

    This place was pleasant service was top notch

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  321. Catherine Green 2022/07

    OMG! I had the most wonderful experience at Maggiano’s!! Everything I ate was outstanding! Chopped salad, Zucchini Baked ziti and the dessert sampler: Superb!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  322. Lourens Prinsloo 2022/07

    What a disappointment!!

    It has always been our go to place to have a cocktail and enjoy great food. The menu has changed significantly, for the worst, and the service took a massive nose dive.

  323. Roselyn Cottrell 2022/07

    The food was delicious. We celebrated our 37th Anniversary and was surprised with lemon cookies and a Happy Anniversary written in chocolate with a strawberry with candles. That was lovely. Great service. Very professional and proficient.

  324. Gary Henderson 2022/07

    I’ve eaten all over the world and we just had the best Italian food we have had in a long, long, long time. The Shrimp Scampi is fantastic and the Chicken Parmesan was outstanding. The Sangria great, very flavorful and the bread is to die for. The wait staff are 25 stars, the food is 20 stars and the restaurant is clean as well as the rest rooms! We will definitely be coming back very soon. If you have not been to Maggiano’s then you really need to check it out. Great Atmosphere too!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes
    Delivery: Yes
    Curbside pickup: Yes

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  325. Angela Shanken 2022/07

    Wonderful relaxing atmosphere, very clean, upscale place. Maggiano’s is consistently great at several different locations we have visited. Generous portions of food and awesome attentive service!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Parking space
    Plenty of parking

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  326. Madame Tulipia 2022/07

    This is ALWAYS a great date! We drove 2 hours to have our Valentines day here and as usual were not disappointed! The drinks , amazing.. the app awesome, entrees on point…and we took a chance on the butter cake due to past reviews and our waiters recommendation…absolutely delicious! Just do it and go here….it’s the BEST!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  327. Chance White 2022/06

    Food was amazing, service exceptional. Love it all!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  328. John Koch 2022/06

    Superb atmosphere, food and service consistent at all locations, unusual for a chain that makes you feel your at a family owned restaurant.

  329. Suzi Kramer 2022/06

    Dinner was delicious. We had salmon and a pasta dish. Server was very busy..not unusual this time of year or in this climate. Had a wonderful time
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  330. Nicole Davis 2022/06

    I absolutely did not like any of my food from the Ceasars salad to the chicken Alfredo. I didnt even try the cheesecake. This was not a good experience but the waiter was really good and attentive

  331. Barbara Decost 2022/06

    Horrible food and bad service. Our stuffed mushroom appetizer was cold we never our sparkling water and the chicken picatta was simply breaded chicken with dried out pasta and no lemon sauce whatsoever. During the meal our server never checked on us once to tell him about the issues and one of the plates were ever cleared. Wont go back!

  332. Shawne Soper 2022/06

    This is a great place for a large group. The service is very good and they have figured out how to manage large parties. The amount of food is plentiful so no one goes away hungry!
    Service
    Dine in
    Meal type
    Dinner

  333. Jonathan Eckert 2022/06

    Went there for a family dinner. My girlfriend and I showed up early and had some great cocktails from the bartender Dylan. On to dinner our server Sam was fantastic. Very attentive and has an excellent memory (remembered all 10 of our orders without writing it down). I will definitely be coming back very soon!

  334. Steph Marie 2022/06

    David did an outstanding job as our server for a table of TEN! From the moment we arrived to the table, he was incredibly attentive, making sure all of our needs were met when it came to drinks, and our family style meal. We were in the restaurant for quite a while celebrating my sister’s bridesmaids brunch and there wasn’t a moment he forgot to bring something despite multiple people asking for something at the same time. I can speak on behalf of our entire party when I say David was absolutely phenomenal and did an excellent job serving us! He even took the time to recognize my sister’s engagement by bringing her a strawberry candle to blow out and some lemon cookies!

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  335. Lisa Watson 2022/06

    My favorite dining when visiting in RVA. I am never disappointed by my meal and I particularly enjoy the Raffino Chianti!

  336. Carl Sutton 2022/06

    Loved it food was great and even better was seeing people I hadn’t seen in a while.

  337. Michele Harris 2022/06

    This was my first time visiting this restaurant although we were with a large party it puzzled me is to why the bread came out and the appetizer came out 30 minutes later and the garlic bread was burnt beyond repair it was edible not sure what time the entree came out because at 9:00 I left the waitress did an excellent job though.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

  338. shannon brown 2022/06

    First time eating dinner here and everything was great. Our waiter was amazing and the food was delicious.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Yes

  339. Klassic Man 2022/06

    Awesome Experience! The food was great and the service was even better! I definitely recommend Maggiano’s whenever you’re in the mood for authentic Italian cuisine.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  340. Stacy Link 2022/06

    The atmosphere is classic, old world Italian and the people who work there treat you like royalty! The food is fresh, from scratch, real deal delicious!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Vegetarian options
    Vegetarian options include the typical salads and steamed veggies. There are also plenty of pasta dishes (not vegan friendly since pasta is made with eggs and most of these dishes contain real cheese), but some items on the menu can be adjusted to accommodate almost any diet. They have great seafood options for pescatarians as well.
    Dietary restrictions
    There are gluten-free, dairy-free, and vegan options on the menu. It is possible to dine at Maggiano’s on a keto diet as well. The salads, steaks, seafood, and chicken are all perfectly prepared.
    Parking
    Tons of parking! Maggiano’s occupies an entire corner section of a massive shopping center. At least a dozen handicapped spaces are located near the entrance for the restaurant.
    Kid-friendliness
    This restaurant is located in a large shopping center, so they expect families and individuals to come in dressed casually. There are kids menus with crayons so little ones can complete the activities while waiting on food. Warm, delicious slices of fresh-baked bread hit the table right away. They also have high chairs and booster seats.
    Wheelchair accessibility
    The restaurant is large. There is a large standard door beside the revolving door and plenty of room between tables for individuals in wheelchairs to maneuver comfortably. Bathrooms behind the hostess podium have plenty of space as well.

  341. Jim Smith (Heritage Carving) 2022/06

    the exceeded my expectations. they fed 52 people family style in tables of 8 and 9. Food was plentiful and more than online course. they didn’t rush the group either and had enough help so everything went smoothly.
    Food: 5
    Service: 5
    Atmosphere: 5

  342. MrsK Harvey 2022/06

    Food was just ok. Some plates arrived so hot you couldn’t eat or touch them, others we’re just barely warm like they had been sitting around awhile. Our server was attentive. Probably will not return.
    Meal type
    Dinner
    Price per person
    $50–100

  343. Dawn Jenkins 2022/06

    This place is amazing! All of our food was wonderful! My first time eating here and I can’t wait to go back shopping and stop by for a bite. Highly recommend you go too!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  344. D. Brown 2022/06

    We held a luncheon for my mother at this location after her passing. The experience went beyond expectations . I really appreciate the attention and professionalism of the staff. It was both touching and inspiring!!!!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50

  345. Jessie Link 2022/06

    Food and service were great even though our waitress was busy. Only bad thing was having tables so close together with little room to walk through. Too much staff traffic to enjoy meals without feeling like bobbing and weaving. Also, not sanitary to hand out UNWRAPPED straws.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  346. Barbara Rollison 2022/06

    I was very disappointed with the waiter husbands back was hurting and he didnt feel like eating but I ordered lasagna and my billcame to 21.00 plus I left 30 percent tip. The waiter acted ticked off that my husband didnt order anything. He was real lucky I didnt hold it against him but I am not that type of person. I dont think I will come back even tho the food was good. Oh yes and the waiter hardly came back to check on us.

  347. Swapnil Sharma 2022/06

    Nice find dining Family style Italian restaurant. Big portion, customized options available and great staff. Ordered pasta,ravioli and desserts platter. All of them tasted well. My fav was tiramissu. We had our team event and everyone loved the place.

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  348. James DeHaven 2022/05

    Food is fantastic!!
    Drinks were good.
    A little loud with the crowds though.
    Food: 5
    Service: 5
    Atmosphere: 3

  349. Anon x 2022/05

    Food was fantastic! I’ve never been here before and loved the atmosphere. It’s quite expensive, but very fancy!
    Food: 5
    Service: 5
    Atmosphere: 5

  350. Kiara Ridley 2022/05

    We enjoyed our dinner here. Monika was super sweet and helpful. The food was delicious and the customer service was friendly, attentive and welcoming. Everyone was kind!

  351. Pamela Harrell 2022/05

    Last time there was two or more years ago. Horrible cold food. Horrible service. Servers asked if we wanted to take home uneaten food on plates. We said no because the food was horrible. Smaller portions and higher prices. We will never go back again. Talked to people we know and they agreed the portions small and high prices. Horrible food. Incompetent staff.

  352. Kathryn H 2022/05

    We went for a celebratory dinner and was not disappointed by the food options. We went for the Marcos meal for 2 and it was paced nicely. Our server was prompt and kept the flow going. We’ll want to go back for family style hopefully soon.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5

  353. Pamela Mcfarlane 2022/05

    Excellent Food Waitress was amazing

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  354. Elaine Hall 2022/05

    I chose Maggiano’s to host my daughter’s baby shower. The cost p.p. was an incredible value compared to other venues. We were served 2 appetizers, salad, 3 main courses, bread and 2 desserts. There were plenty of leftovers to take home. The food was very good, the service was excellent and the banquet room was perfect for the shower.

  355. Andy K 2022/05

    Worst service we have experienced in years. Went last night with my daughter, husband, four small children and a baby. We were sat upstairs at 4:00 pm (had made reservation) and waited 1 hr. and 20 min. for kids dinners! Adult plates; spaghetti marinara and ravioli took 1 hr. and 45 min.! Nothing happened until my daughter complained to the management. Kids started crying because they were so hungry. Manager offered 30% discount…. Hardly appropriate for such terrible service. Food quality was nothing special, despite charging $15 for a plate of spaghetti with marinara. Salads were inedible. Plenty of wait staff milling about chatting while we waited. My advice: go to Carrabbas for better quality food served in a timely fashion at lower cost.

  356. Anthony Couillard 2022/05

    Never have had a bad experience and the food is always amazing at Maggiano’s. Only complaint that I could have, is they are always packed! Tonight we had the Marco’s meal two. We ordered the Maggiano side salad, Italian chopped salad, Tayler Street baked ziti, Chicken & Spinach Manicotti then the Gigi’s Butter cakes for dessert. Every thing was fantastic, the manicotti was the best of the entrées, but the best thing was that damn Butter cake. I’m not much of a dessert person, but that thing is utterly heaven in your mouth. You need to make sure you get a bit of the ice cream and strawberries with the cake in every bite. Mmmmmm delicious! Always the staff is top knotch. Will give you great advice and super knowledgeable about the entire menu. Have a great wine list and a full bar at the entrance. They also have separate rooms for private events. Easy location located at the Short Pump Mall. Good Family style Italian restaurant. Big restaurant with small family feel.

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  357. Tony Taylor 2022/05

    I forgot about the pictures, but this place was good. It was set up for a wedding reception. The food was wonderful as I remember. The dessert was fabulous! The last time I went, it was a sad occasion, but this time, it was for all the right reasons.
    Service
    Dine in
    Meal type
    Lunch

  358. Jack Bailey 2022/05

    Service was amazing. Food was great. Very nice atmosphere. Only thin I didn’t like was the tables were so close. The back of our chairs were touching another tables chairs.

  359. SK 2022/05

    Nasty! Relaxing, have a quick lunch as I sip my hot coffee. After my third sip I discovered that there was a thick dark dried coffee line around the entire interior of the cup. I was served my drink in a dirty cup! I was drinking from a dirty cup! VERY NASTY! It could have been avoided if the server was paying attention since it was so obvious. I paid for my lunch. Made the manager aware of gross discovery. Will NEVER dine here again!

  360. Lynn Davis 2022/05

    Not the same quality food as last time I dined at Maggianos (about 10 years ago). The chicken parm was definitely a frozen, pre made entree. It was not good at all. The service was also very slow. It took my friend and I over two hours to dine. We sat in the patio section and our server rarely made trips to the patio to check on us. We will not be back. It used to be a great restaurant. I am sorry to see it has changed.

  361. Latoya Payne 2022/05

    Worst service I have ever received. Waitor was horrible and it was my husband’s birthday. I reserved bottle of champagne with a chocolate cake. The waitor and the hostess, didn’t have anything ready. Here’s a picture of what we received. Never coming back to this place, but the person next to me received a cake and champagne smh..

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  362. kevin k 2022/04

    Easy transition without a reservation. Friendly wait staff. Good dining experience.

  363. Mikki Owens 2022/04

    Definitely not as good as it once was. The salmon salad was okay, but nothing I have to have again.

  364. Crystal Sams 2022/04

    Only take reservations now. Used to be you walked in got seated. Drove over an hour told no tables, this never happened before will never go again used to get seated with just walking in. Terrible service.

  365. Chris Louderback 2022/04

    The food was very good and the service was on point. We had a very good meal.

  366. Denise Flood 2022/04

    My daughter, granddaughter and I drove a hour and a half for our very 1st Thanksgiving dinner out, and it wasn’t worth the gas, time or the miles we put on our car, I wished we had ordered from the regular menu, because we have never had an issue there but the turkey and ham was lukewarm, and hard and the stuffing wasn’t stuffing at all, it was croutons with a tiny bit of gravy on it, the sweet potato wasn’t sweet, had no flavor and it was stringy, the mash potatoes were hard and had no flavor, I packed that food up because we paid for, but I’m going to freeze and deliver it back to u for a refund, bc we traveled too far and paid too much, the 1 star was for the waitress, the drink my daughter ordered,the salad, bread and desert, I have no problem paying for those items but nothing else
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  367. Steve Vavrek 2022/04

    For a franchise chain the food and service was pretty good. Better than many other chains by far

  368. HotJrod Redd 2022/04

    Ordered take out and the food was ready very fast.. And delicious. I went back and this time I did dine in. The food was delicious. And the take home meal was delicious too.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  369. Lynn Coleman 2022/04

    We reserved a table for eight on Fathers Day 2022. It took three hours to complete our meal.
    After every course we had to ask for plates after our next course had already been delivered. We’ve all eaten at Maggianos many times but this was the absolute worse service ever on a special occasion.

  370. Madame Buddaphlai 2022/04

    The hostess was so rude the manager had to remove her from her post. We had to wait 45 minutes to be seated when we had a reservation for our party. Service was extremely slow and inefficient. We spent hundreds of dollars for a horrible experience. I definitely will not spend anymore time…especially not my birthday there.

  371. Christina Wilkerson 2022/04

    Oh my God it was sooooo good! We spent about the same as we would have at olive garden, but the food was 100 times better. Might want to make a reservation if you don’t want to wait. Its 2 stories and they have an amazing wait staff! My husband and I tipped the qaiter 33% he was so awesome. You deffinitely need to give this place a try!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Vegetarian options
    Plenty of vegetarian options to choose from
    Dietary restrictions
    Everything is made from scratch so Any allergies they can accommodate

  372. Dynasia Ballon 2022/04

    After having to leave another restaurant abruptly for not being services for 45 min, it was a breathe of fresh air going to Maggiano’s. We came an hour before closing and received a table and drinks within 10 min of being there. Food never disappoints and the staff was amazing! I did pay an extra $5 for chicken to be added to my pasta, but it certainly was not $5 worth of chicken. However, thank you for saving our date night!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Features
    Dine in: Yes
    Takeout: Yes

  373. Zech Phipps 2022/04

    I came here for a valentines date this past February, and the service was great! We were able to set a reservation online, which was quick and easy for someone who is a busy person. We arrived early and were able to get bar service, which was pretty spot on for the drinks, but we did have to wait to close out once our table was ready. The place was very busy, so I understood why it happened.

    Our table service was amazing, and our server was kind and very knowledgeable about all the food options. He even ran drinks from the bar to us on the second floor himself. The food is was great as always, but you do need to know what you’re getting ahead of time as the menu isn’t as detailed for newcomers of Italian food.

    Great place, great food, and great service! Will be here again soon!

  374. Lindsay Baxter 2022/04

    My friends and I came here for a birthday celebration and had such a great time! We had Jeanne as our server and she was absolutely amazing! She was so welcoming, nice, and on top of everything. We’ve all been here multiple times and she was by far all of our favorites. Ask for Jeanne!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  375. Jason Nicholas 2022/04

    We always have a great time here. Great service and good food. Top favorites are Lasagna and Chicken Parmesan. They have a great space for large groups as well.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

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  376. David Ballard 2022/03

    Great food great service, Somewhat crowded and table placement is a little close.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Features
    Dine in: Yes
    Outdoor seating: Not sure
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

  377. Josiah Swepson 2022/03

    Excellent Experience, delicious food! Pricey but well worth.

  378. John Miller 2022/03

    Waiter was busy and forgot to bring water to two guests.Also forgot other things along the way.Says he’s been there for 25 years, and maybe was just having a bad day.

  379. Phillip Fannell 2022/03

    Excellent restaurant for the whole family…you will not be disappointed. Come hungry, leave satisfied…the staff are very attentive too !!!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50

  380. Valerie Foster 2022/03

    Food okay, not the best I’ve eaten. Holiday office gathering, nice size room. But again not the greatest food!!
    Service
    Dine in

  381. Demetrius Spruill 2022/03

    2 words… Gigi’s Buttercake. The server was very helpful and knowledgeable, food is fresh, and the atmosphere is perfect for a date night or a family night out.

  382. Jeff 2022/03

    Waited at hostess stand for several minutes before being greeted Table moved around 3 dimensionally. Chicken Parm was overcooked. Linguini Di Mare not bad but shells crushed into pasta. Very difficult to eat. Server was fairly attentive. Just meh overall

  383. Jennifer Watson 2022/03

    Was very good food! Service was great my glass never was empty. We did family style meal and there was more than enough food to around!
    Service
    Dine in
    Meal type
    Dinner
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes

  384. Nathan Morris 2022/03

    Maggiano’s is a staple to me, I always love coming to this place and it is always as good as I remember. It looks very upscale inside but casual wear is not a problem (close toed shoes, t-shirt, shorts) or can be great for more formal dinners. You will leave full, easily. Portions are generous and well flavored. Always recommend.

  385. Cynthia M 2022/03

    We came for Valentine’s day.. Ahhhhmazing …dinner and drinks were fabulous! And the bartender was as well!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

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  386. Rl Fuller 2022/03

    Dinner here for my birthday, I’ve hadn’t been here since I lived in Charlotte. The food was incredible. Our waiter not so much, but I won’t count that against the restaurant, everyone has a bad night, right. We, party of 6 chose the Family Style Menu, both the Caesar and House salad were incredible, but if I had to chose one over the other, the house salad would take that win. The calamari was magnificent fried to perfection, the fresh lemon squeeze made the flavors come alive. For the main course the red snapper(seafood lover) succulent with light lobster sauce spinach and dices apples. Chicken fettuccine taste very authentic, no Olive Garden here. Next the lasagna was no ordinary lasagna the look alone was very inviting, very heavy and full of flavor. Just when we thought we made a mistake, the entrées were refillable. My heart smiled. Well worth the drive and the money. Look forward to my next visit.

  387. Gerald Jantzi 2022/03

    The fried zucchini is outrageously delicious. The Ossobuco had tons of meet and was well prepared. Spaghetti was eldenti. Excellent meal.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+
    Food: 5
    Service: 5
    Atmosphere: 5

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  388. Jeffery Hood 2022/03

    Great waiter. Very nice. Had a wonderful time.

  389. Mike Nolan 2022/03

    Food was awesome, portions big enough to have extra for lunch! Server was oversat with our table so service was a bit slow. “COVID staffing” I’m sure or perhaps it was “Putin’s fault”.

  390. Brigetta Steward 2022/03

    The initial greeting was warm and inviting when my son, his girlfriend (Biracial) and I arrived. We had a 20 minute wait, so we decided to sit at the bar until our table was ready. Upon approaching the bar, the Caucasian waiter and waitress did NOT acknowledge us. The bar had dirty dishes all over so we just stood behind the chairs expecting someone to ATTEMPT to clear the bar but that was too much to ask. We proceeded to sit down and the Male waiter came from behind the counter, still not addressing us and shortly following, the waitress followed suit. We waited there patiently and upon their return, they still did not address us and it wasn’t until I made a statement to my son saying “ I guess they don’t see us sitting here”!, is when the Male turned to us and asked if we wanted something. I ordered our drinks, he brought my drink with no straw, no napkin or anything. He asked the waitress to take the water to my son’s girlfriend, I guess disgusted because this biracial female is here with this African American Man as his body language and facial expressions wreaked. I decided to kill him with kindness and still left a tip just to let him see that he could not steal our joy nor could he intimidate us. It’s sad that we still have to endure this, no matter how educated or well dressed you are but I Won’t Tolerate It and will pray for them.

  391. julie garcia 2022/03

    Person had a medical emergency next to our table. EMT came and woman was throwing up etc. nothing done to move us or compensate us for the worst dinner experience ever. How can you eat when it smells like vomit. I called the manager the next day and she compared the issue to the weather. That is insulting. I will never eat at a Maggianos again
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  392. Gary O 2022/03

    Big big disappointment this evening. My wife ordered the eggplant Parmesan to take out. Open the bag only to find just the eggplant, no sauce nothing. No quality control at expo, no quality control at server, no quality control at bagging. I guess there’s no quality control whatsoever. Huge disappointment. $17 down the effing drain. Have a nice day
    Service
    Take out
    Meal type
    Dinner

  393. Harley Pattison 2022/03

    I work in restaurants across the country for a Nationwide facility contractor and seen my fair share of commercial kitchens.

    My job has completely ruined eating out for me but I can honestly say that I really enjoyed my time working at this location because of people who work here.

    All of them took pride in their job and it shows.

    This place is clean and well maintained and that’s usually not the case for a place that’s been around from the early 2000s.

    I came in to work on refreshing the cook and prep lines along with resetting some of the equipment and fixtures to ensure proper standards.

    There wasn’t anything they said no to if it needed help, even the small items like resealing all the food prep areas and adding a soap dispenser at the bar and sink.

    I would definitely eat here anytime no questions asked!

    The salmon c.c. was my favorite dish out everything that I tried at this restaurant.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

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  394. Aphra 2022/02

    The Alfredo sauce was runny but it was so good, if I could choose between having a five course meal for free or Maggiano’s Alfredo, I’d choose the Alfredo.

  395. Street View Reviews 2022/02

    Hadn’t eaten here since I was a dishwasher there back in college! Absolutely amazing! Good was on point every time!

  396. Peggy Dail 2022/02

    Met family from across the state there for lunch. Food was excellent: well prepared and flavorful. Great service from Justice. We will definitely be back.
    Meal type
    Lunch
    Price per person
    $20–30

  397. Portsapeake Asp 2022/02

    The staff is friendly, food is good. But…. The place is filthy, dirty ceilings, wads of chewing gum on the tables, dirty table tops, dirty booth seats.. Brinker needs to send out the inspectors on this location, and if they already have, well that just a sign of things to come..

  398. Annie Jones 2022/02

    The complements before our visit was Great coming from Family Friends & Coworkers. Upon arrival we had to wait 15-20 mins to be seated because they was not prepared for our visit. The Waitresses provided horrible service. Most of the food was really cold, we sent back it DiD come back eatable & Hot. The next order was sent back & this young lady never got to eat. The next order was sent back but was DRY & TASTELESS,!!! The next order sent back the potatoes was mushy. Over all tonight was a waste as we choose this place to celebrate my Granddaughters sweet 16th Birthday Dinner. We witnessed the Waitress giving each other evil eyes, as we advised them of the problems. One of the girls never got her appetizer, One sent back the food didn’t want a replace, she ended up ordering door dash as she was really Hungary. Their Nasty Attitudes cost them their Tips which was $150.00 since it was 16 guests I guess Wednesday evening with the Resturant at 1/4 capacity just didn’t care, Maggiano’s who???

  399. Tawanna Akpodee 2022/02

    I didn’t pay because it was a dinner seminar. However the food was delicious and filling.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $1–10

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  400. Giuseppi Inserra 2022/02

    Food was absolutely delicious. Not only that; we had the absolute best service of our entire lives, our server Dave not only described every dish to the T but did it with such charisma and amazing attitude and funny jokes! As a server myself i really appreciate great service, and this man really gave me inspiration on how a service should be. Will 1000% be coming back again!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  401. Adele Branch 2022/02

    The food and service was excellent. Will definitely be visiting again.
    Service…

  402. din Lanigan 2022/02

    Pre show dinner. Service was prompt and attentive and, as always, food was great!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  403. mi mi 2022/02

    The food, staff and atmosphere were excellent. Best Ceasars Salad I’ve EVER had!!!
    Food: 5
    Service: 5
    Atmosphere: 5

  404. Carl Frick 2022/02

    While not new, a surprising new find for me. Family meal was simply incredible. Great choices and great food! A new favorite in Short Pump. 10⭐’s!

  405. Ronald Martin 2022/02

    Food was delicious and portions large enough for leftovers. Highly recommend this place for an event or just dinner with friends.

  406. Rita Wahl 2022/02

    our food and drinks were great…what made our dining experience over the top was our awesome waitress Melissa…she was an excellent waitress and made our dining experience exceptional! Thank you Melissa!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  407. George Plott 2022/02

    Good Italian food, a little wait, I’d suggest reservations, cool beer. The lasagna with meat sauce was delicious. The chicken parmesan was also very good.

  408. K S 2022/02

    Even with post-COVID inflation, the family style remains a bargain and with the same portion sizes–as most restaurants have raised prices and reduced serving sizes. The location of this Maggianos is in such a nice area.
    (The closest one to us closed several years ago)
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  409. Cloresa Shumaker 2022/02

    disappointed at menu changes (i.e. the deletion of the Chicken Spinach Manicotti-alfredo based) but highly impressed and appreciative of Lauren and JR “making it right” to us tonight! They put forth great effort and delivered!! Five stars for tonights experience at Maggianos Short Pump!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  410. Saki Dog 2022/02

    Food was solid. They advertised they have a 25% discount for active military and so I asked for it and the waiter said he will do it. He didn’t so I took the bill and asked again and showed him my CAC (military id) and they refused to give it to me. Lol no one would tell me why. Maybe they just don’t like Marines. Don’t advertise something like that and not do it.

  411. Chasey Baber 2022/02

    This is one of the best meals i’ve had in a minute. Very authentic Italian flavors and ambiance which I loved. The waiting staff and hostess were incredibly knowledgeable about the menu and personable. If I had to pick anything I would 100% recommend the Bruschetta; It’s everything a good appetizer could be. 10/10 from me.
    Service
    Dine in
    Meal type
    Dinner

  412. anthony champ 2022/02

    As in previous visits the food was really good and the atmosphere was Sublime with nice classic music in the background. However, though our waiter was nice, he lacked a few basic service specifics, such as providing our receipt to go in a timely manner and forgetting to bring requested side items and a copy of our receipt upon payment. He may have been new. But in light of celebrating our relatives birthday the three of us really enjoyed the food quality and restaurant atmosphere!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  413. Dave G 2022/02

    My family and I had Thanksgiving dinner here this year. It was absolutely perfect. The service, quality of food and overall experience was a perfect 10! I can not wait to go back next year. I would also like to say a special Thank you to Ana and Jay R!! Jay R went above and beyond to take care of my 91 year old father in law. Thanks again for making our Thanksgiving dinner a special one!!
    Service
    Dine in
    Meal type
    Dinner

  414. Mieshia Wortham 2022/02

    First time ever going for my birthday on Friday the 25th of February and it was absolutely outstanding service was wonderful the environment was great and definitely will be returning. Oh yes and the food was absolutely outstanding I got the Mama’s lasagna and OMG that’s all I can say and the dessert the chocolate mousse cake was beyond outstanding
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Features
    Dine in: Yes

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  415. mike gubaci 2022/01

    Food was great
    Staff was awesome.
    Love my t-shirt
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  416. Raneem Aldaqqa 2022/01

    Very delicious ☺️

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  417. Terry Bowman 2022/01

    Has my most favorite lasagna. Coffee is very good. Always call ahead for reservations (or request a reservation online).
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  418. Hing Hu 2022/01

    Great service but my steak is too well done not even close to the medium rare I have ordered.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50

  419. Alyssa Watkins 2022/01

    what is the point of making a reservation if i’m still gonna have to sit here and wait 25 minutes for a table? Someone who had a reservation for 7:15 while ours was for 7 got sat before us. That just doesn’t sound right to me.

  420. Joshua Ferguson 2022/01

    Had a great experience here the best Italian me and my family have ever tried my daughter Candace loved her meal and Max made he laugh with his humour we all had a great time, Max was so accommodating he made sure everyone was happy,

    Ps my grandma just wanted to pinch his little cheaks she said,

    Thankyou for a good time,

    – The Ferguson’s

  421. SUSAN WAGGONER 2022/01

    Was served moldy bread and dirty plates. The manager came out and acknowledged the problem. He failed to let the waiter know we had had an issue at all. Whe spent $136 on a bottle of wine and 3 entrees. There was no assitional follw up from the manager and our bill was not comped a single penny. I would have expected at 10% off for such an issue. Thanks Maggiano’s!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  422. Candace Pitts 2022/01

    My husband, Sister and Brother n Law had Dinner at this fine establishment. This was my first time here and let me tell you that it didn’t disappoint. Everything was 5 star. The customer service, food and atmosphere. If you’ve never eaten here, do yourself a favor and check them out. So amazing in every way.

  423. Robert same Jr 2022/01

    Great food and atmosphere. The servings are big. Much better than the small ones at Olive garden. You get your money worth and more. Great service and unlimited bread 🍞. Yes they have a bar there also. I would’ve added pics but my camera on my phone wasn’t working. Ugh, it’s a gem in Richmond VA. If you’re in the area and love Italian food, I recommend you go to Maggiano’s❤️

  424. Henna Chavda 2022/01

    Enjoyed zucchini fritte and four cheese ravioli. Nice service. Atmosphere felt a bit congested.
    Service
    Dine in
    Meal type
    Dinner

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  425. Gopal Bhagavatula 2022/01

    It’s a popular place on Friday evenings and over the weekend with large groups. Reservations are recommended for weekend nights.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 4
    Atmosphere: 4

  426. Sharon Tanco 2022/01

    After retiring from New York Life ( 42 1/2 years) and moving to VA, I longed for great Italian food same as I enjoyed in Manhattan . Maggiano’s did not disappoint. My first time visiting Maggiano’s Little Italy was yesterday at lunch time. The chicken parm with spaghetti and red sauce were awesome. The waiter (David) was excellet. I loved the friendly atmosphere and also had a great conversation with 2 other retirees (Marie and Fred) that I met there while dining. A Day of Firsts that was absolutely great. Will be back.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Parking
    Parking was not too far from the restaurant. I went to celebrate my 69th birthday. There was a marathon as well so it was a more crowded time than usual. Still, parking was not a problem. We were good.

  427. Frank Rodriguez 2022/01

    Great food as always. We were surprised that service was much slower than norm and restaurant was not as busy as it has been during our previous visits. 1.5 hrs from the time we sat down to the time we walked out…a but long for a late lunch. Other than this…as mentioned….food is great as always.
    Service
    Dine in

  428. Adam Doyle 2022/01

    Very good service and good food. No complaints.

    I like that they have full booths in the bar area. It’s a nice compromise for those of us who don’t want the formality of tablecloth-covered tables, but still want the comfort and full-service attentiveness of a booth.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Parking
    Mall location, so plenty of parking available.

  429. Michelle Hahn 2022/01

    Our waitress Lauren was highly knowledgeable and very pleasant. The filet was the BEST I ever ate. ❤ Highly recommend.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Kid-friendliness
    Family atmosphere

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  430. Angela Venable 2021/12

    All the food was delicious, and large portions. Stuffed mushroom, Veal part, lasagna and liguini with clams, mussels shrimp and lobster.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100
    Features
    Dine in: Yes
    Outdoor seating: No
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

  431. rebecca Clune-Davis 2021/12

    The restaurant has definitely went downhill, still beautiful still well maintained and clean. Service and food not so much
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  432. Crystal Burr 2021/12

    Very nice place.. Customer service is always excellent… I’m a plain person so there are no desserts for me…I just like plain brownies or yellow cake..

  433. Corrie Waugh 2021/12

    I got the veal parmasan with spaghetti. Veal did not taste at all like veal. Very tough. Spaghetti sauce too sweet and actually blah. Italian dressing on salad was blah too. Now I know why a waitress told me she only eats the bread and has drinks. Food is not up to par with prices and what a beautiful restaurant and bar. I will not be going back for food forsure. It’s a shame ! Find a new Chef
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  434. shemeka holliday 2021/12

    Took my husband here for his birthday. There was a wait when we arrived but we had a reservation. We waited less than 5 minutes for them to get our table ready. Food was good & the portions were filling. We all had to go boxes. The dessert sampler was good as well, just took a long time to come out. Would definitely return.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

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  435. gary hall 2021/12

    Food and service was excellent!! Loved the atmosphere and pictures of families!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  436. Baby Lanii 2021/12

    they are so clean and the food is great. if you get alfredo of any kind might wanna ask for extra sauce

  437. Trina Datta 2021/12

    Excellent Food with service…The ambience is so good..definitely coming back again but the Tiramisu needs a special touch as both me and my husband loves Tiramisu but it came out very blunt as neither you can taste the spike nor the coffee…Apart from this highy recommend the place..

  438. Margaret Friia 2021/12

    We decided to do the family style dinner. The food was delicious and plentiful. Our server Mark was attentive and pleasant.
    Wonderful experience

  439. JULIE KENT 2021/12

    Food was good. Poor service. Finished cup of soup 25 min before salads arrived and had to ask for them then. She just forgot us, it seems.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  440. Annya Phillips 2021/12

    My boyfriend and I had a lovely lunch on the lanai yesterday afternoon. Our server, Coral, was professional, pleasant and definitely on point throughout each of our courses!

    We started with the white Sangria which was a refreshing blend of citrus for the warm weather. The fresh bread with oil and Parmesan cheese was a nice complement to our Cobb salads. We ordered the Italian sausage flatbread appetizer which was simply delicious! My boyfriend enjoyed the Chicken Francese while I had the Gnocchi… Both were tasty and cooked perfectly! We decided to order classic pastas to-go. We took home the Alfredo & Lasagna (both phenomenal). We ended our meal with coffee and shared a Gigi butter cake for dessert (which was served with fresh strawberries & sauce with whipped cream and mint leaves).

    Thank you to your wonderful kitchen staff and our excellent server for making our experience an unforgettable one!

  441. Chadi Haddad 2021/12

    We went in for lunch and we never got served after 20 minutes waiting for someone to serve us. While we are walking out, we mentioned to the hostess that we sat down for 20 min no one came by. She said, “okay thank you” I called back to speak to the manager because I didn’t expect her response like that. Manager was super nice and he apologized. I will never come back again to this location but big fan of maggiano’s.

  442. Jennifer C 2021/12

    Came here for a rehearsal dinner. Food was amazing! Staff seemed a little bothered if we asked for anything. They were really busy though. Anyway, this restaurant is delicious and I would definitely come back.

  443. Michael Jobenhoff 2021/12

    This is still the best place for Italian in the Richmond area. The food is incredible, the atmosphere is relaxing, and the place is very family friendly while still being a romantic spot for a date. The prices are a bit higher but the portions are massive so it is well worth it. Even on busy nights service is usually quick.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  444. Oro Louis 2021/12

    It was a wonderful experience… My first time ever being there!!! Food was amazing!! The Manager was very helpful. Great atmosphere for parties, romantic dinners…or for a sunday with the family👪. Reason why i gave 4stars and not 5 is because of wait time between serving…it was packed and i don’t think they had enough staff… Seems like how all restaurants are becoming… 😥
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  445. juniper brielle 2021/12

    Great! We went on the Saturday before mother’s day and it was very busy. The service was very fast and our server was very kind and conversational. The food was delicious. You must try the desserts. The cheesecake is very light and I recommend the truffles if you’re a fan of chocolate.

  446. Jean-Maurice Carter 2021/12

    Carry out review – large portions and well packaged made for an above average carry out experience.
    There is a separate carry out pickup door to the left of the outdoor seating area. I didn’t see signage indicating where the carryout door was, so entering the main I was redirected to carryout location.
    The food was received in paper bags with handles making the physical carrying out easy. The food was provided in large containers which were wrapped again in saran wrap which kept lids from falling off/spilling due to shifting while traveling. All side items, dressings and sauces were in their own containers.
    The food and experience was great and I’m sure we’ll be back.

  447. Ray Gallagher 2021/11

    Everything was great! The very finest service and outstanding cuisine. The decor was just great and the staff was wonderful. This is a FIRST choice!

  448. Morgan Gedeon 2021/11

    Worst customer service I’ve experienced. Me and my boyfriend ordered takeout and when he went in to pick it up no one was there to help two different girls walked by and when he asked for help they glared at him and walked away. When I went in no one came to help me for about 15-20 minutes. For a nice establishment they should be more polite and fit the standard of the restaurant.

  449. Barbara Cordisio 2021/11

    Entirely to expensive. 1 lb of pasta is ridiculous for a one person meal. And the mussels never have I ever seen beans. I feel this was just a filler and they need to find a much better recipe. I will not be returning any time soon. THE END!
    Service
    Take out

  450. Mili Rai 2021/11

    Absolutely Phenomenal, As Always! Had the Family-style Meal. Ordered the Shrimp Fra Diavolo Extra, Extra Spicy, and it was Awesome! Our New #1 Favorite!!! The Mushroom Ravioli was also Exceptional–Very, VERY Freshly made with Rich, Heavy Cream. They went out of their way to accommodate us, and it was Greatly Appreciated!!!

  451. Dan Apodaca 2021/11

    Facility: clean and well maintained
    Staff: we were greeted warmly and professionally and seated immediately by the hostess.
    Our waitress was jhonny on spot. Very attentive!
    Food: I had the Shrimp cacio e pepe. Delicious! My wife had the fettuccine alfredo. Also delicious!
    We’ve visited Maggiano’s on 16th street in Denver as well. Never a bad experience.
    If you’re an Italian foodie, and even if you’re not, hit up Maggiano’s. I guarantee you will not be disappointed!

  452. Debby Perry 2021/11

    Celebrated our anniversary with amazing food, great service, delicious spumoni ice cream and lots of leftovers!

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  453. Larry Holcombe 2021/11

    Psalm Sunday afternoon was not to busy. All staff were Covid compliant. Or server Tayler was knowledgeable and helpful. He easily engaged with our large crowd. All food was quick to come out. It was all served at the correct temperature and was delicious.

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  454. Mahtab Sohel 2021/11

    It was a ok experience. The host was so busy as she even forget to sit us in a proper manner. We were served our starter without silverwares. But mike’s behaviour was good.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  455. Amanda Seelig 2021/11

    I loved the atmosphere of this place and the wait staff was so friendly. The food was delicious and came out in a perfectly timed distance from each course so you had time to digest.

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  456. nannette lewis 2021/11

    Thanksgiving dinner was awesome!!
    Service
    Dine in
    Meal type
    Dinner

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  457. Priscilla OBrien 2021/11

    Unfortunately we were not able to eat here as 3 of the waitstaff quit. Will say decor was beautiful and the smells were tantalizing would love to try it again someday

  458. Arabella Bonsor 2021/11

    We love Maggiano’s and have frequented the chain regularly over the years, but this particular location doesn’t have the best service. When we order take out, they either never answer the phone or they get our order wrong. Dining in isn’t any better and the [hot] food is often cold.

  459. Matthew Royce 2021/10

    Ordered seafood pasta. Seafood was great and plentiful. Sauce was kind of watery but overall a good experience.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  460. Sheryl Jones 2021/10

    Our waiter was awesome. Always have the best service. Food is awesome. Well worth the trip.

  461. Rick Johnston 2021/10

    Group birthday party for about 40. Good food (fried zucchini and salmon were especially good as was the stuffed mushroom appetizer. Excellent service.

  462. Benita Willis-Harvey 2021/10

    I went in with my son and nephew tonight to celebrate. We sat in the bar area. Our server was so engaged talking to a former employee we had to get his attention for everything we needed.☹️. He was sitting down at the table and her and acted like we were bothering him.🤨 …

  463. Richard Verbel 2021/10

    Food was excellent as usual. Service seemed to be off. Manager came out but did not even look to my table. Kind of upset me especially with the money I spent that day.

  464. Steve Sarkees 2021/10

    Always a great place to eat with family. Excellent food and service! You can not order a bad meal here, everything is outstanding. You will get more delicious food than you can eat.

  465. Sherese Bea 2021/10

    My daughter and I visited the restaurant in December 2020 to eat in. I ordered my same favorite meal I have gotten so many times in past, the chicken parmesan and it was salty. Decided to give it another chance and ordered it again on 9/12/21 along with a couple of other dishes. Once again it was salty and chicken had a rubbery texture. The chicken alfredo had maybe 4 or 5 pieces of shredded chicken. Tried calling restaurant 3 times to express my concerns and waited about 10 mins on hold and no manager ever came to the phone. Not the Maggiano’s I remember.

  466. Ian McDaniel 2021/10

    I was expecting an upgrade version of the olive garden but was really surprised by the service, David our waiter was amazing! David didn’t let a drink run dry and had great recommendations he even knew the history of the chain. It was nice to have such a great experience … They beat thing was the food was really good! I will definitely go back!

    Richmond location Shortpump Mall

  467. F Ainsa 2021/10

    Great food and portions. Always have friendly, professional service. Now can do up to 10 take home pastas with any entree, $5 each. Great safety precautions for dining in during Covid.

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  468. Marcus Evans 2021/10

    The food was great but the service was incredible. Our waiter was amazing!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  469. Robby Fletcher 2021/10

    Holy moses, that was…SOMETHING. The dining experience at my local Maggiano’s Little Italy restaurant was insanity. Forreal, I shoved a whole ravioli in my mouth (nearly choked) and the only thought I had was “hot damn, that’s a heckuva rav.” This may have just been Little Italy, but the impact was definitely larger than life.

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  470. Emma Kreis 2021/10

    I love Maggiano’s! I’ve had my birthday lunch here for 2 years in a row and everything is absolutely wonderful. I highly recommend the margarita flatbread lunch special and the chicken alfredo. The flatbread is huge and I had to take half home, but it had an amazing flavor and is something I would definitely get again. I got the alfredo as a takeout order with my entree for $5, which was a awesome deal and I had it for lunch and dinner the next day. Overall Maggiano’s is a favorite restaurant among my family and I would highly recommend stopping here for an affordable and tasty meal.

  471. Icecream Maker 2021/10

    Cod dish was salty. It is hard to find healthy options there. What happened to the half roasted chicken? Also side salad was a tragic. Iceberg lettuce and onions. That’s it. I ordered it without bacon or cheese. Can they add a few grape tomatoes and a few slices of cucumber at least? It’s a she when Olive Garden has a better side salad.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  472. Andrea Stockman 2021/10

    Our server Shelby was absolutely wonderful! It was very busy but she managed to make us feel extra special. It was worth every penny.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  473. Jerry Parsons 2021/10

    It has been a long while since my wife and I visited Maggiano’s. I have to say the flavor of the meat sauce was amazing. The portion was enough for two so I had a doggy bag for later. We’re already planning to return soon.

  474. Kaitlyn Lewis 2021/10

    I only took 1 star off because the service was a little slow. However, they are understaffed and I’m not going to get on their case too much about that because many places are facing the same issues right now and it’s hard to keep people working. The food here was delicious. I was worried since it would be a chain it would have that “chain” kind of feel and taste. I was pleasantly surprised at how good it was. The meatballs for the appetizer were SO GOOD! I typically am not a meatball fan. Every employee that was working there was very positive and friendly. They were busy and a little short staffed on a Sunday evening was all. Have some patience folks! They appreciate your business and they show it!

  475. Jes Adam Santi 2021/10

    Reserved a table given only a small booth, the Italian sausage bread lacked Italian sausage on the cold bread. Nevermind the mozzarella sticks yuk. Entre not described well on the menu, suppose to be shrimp in oil and vinegar not tomato sauce. The service was just sad. If I want this next time Olive Garden at leat I know why to expect. NEVER dinning there again. Too many dirty dishes on the table.

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  476. Cheryl J 2021/10

    Excellent choice for after a day of shopping at the outlet. Thank goodness for reservations because people that came in without one was told there was almost a 2-hour wait. Several large parties, birthday celebrations and people just getting out for dinner. The service was excellent and the food was superb…very fresh and flavorful. The only downside was the bartender; needs a lot more training in how to prepare simple drinks. I had the shrimp scampi and it was very tasty. The friend had the eggplant Parmesan and the sauce put on the noodles is worth selling on the side. Better yet you can order $5 meals to take home; I order fettuccine Alfredo and it comes with or without the chicken – for $5 I will take it with the chicken. Overall it was the perfect dinner choice for Richmond.

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  477. seth steves 2021/09

    Always amazing service and just as amazing food you can’t go wrong for any special occasion

  478. Linda Adams 2021/09

    Always perfect! Great spacing against covid. Sign Up on line for great coupons- I used mine today even though it was a few days expired !!

  479. Peyton Randulf 2021/09

    Good food. The staff is a mix. Some friendly and helpful but a few are a bit sharp and unpleasant. The cv19 thing is probably weighing on people. It’s a bit pricey so order carefully.

  480. PJ Furry 2021/09

    Just passing through on our return vacation trip to the Outer Banks…1st time here! Great food, ample servings, nice atmosphere, and our waitstaff person, Faith, was incredible! May have to pass through more often!

  481. Tiffany Withers 2021/09

    My husband and I have been to Maggianos 3 times, every time their was a problem. The first time was for my birthday, my husband called in advance for reservations and asked them to bring the cake out at the end, they never brought it. The second time, we ordered an appetizer and they took it to the wrong table and we had to continuously tell the waiter we never got it. The third time was tonight, the waitress Ana was so rude and disrespectful. She said ” what drinks do you want or is water okay” she said I’ll be right back with your drinks, bread and oil. She came back with the drinks and bread then she as she was walking away she said ohh the oil is right their on the table. She never attempted to bring the correct dipping oil with the seasonings in it that they always bring to the table. Then she said ” do you know what you want, did not ask if we had any questions about the menu or anything. We told her what we wanted and she said ” is that it, anything else, is that what you want” She was very disrespectful and sounded extremely rude with how she was saying it too. When my husband asked for a refill she put her finger inside the glass, when she brought it back, he asked her if it was the same glass and she said YES. He told her he didn’t want it because she put her finger in the glass, she said ohhh I didn’t realize I did that. Then a few minutes later she brought another one, but we didn’t trust if it was a different one or not. When my husband asked for a cup to go, she got a nasty look.

    The entire time she was hurrying us up, being very rude and disrespectful.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  482. Vivian Rivera-Maysonet 2021/09

    Such a Bad service on behalfof our waitress. ..it affects any other day we have been here! I felt as if we were in some kind of horror movie experience. 😓
    The manager kind of made up for it though. She deserves a raise considering she has to talk to this employee.
    I have to say I LOVE THEIR FOOD💜 This is a restaurant we visit twice a month and when we aren’t there, we do delivery. My husband runs Saturdays and needs his pasta night every Friday! Anyways, don’t think we will be in person there anymore, didn’t feel welcome.

  483. Bob Shearer 2021/09

    Always a pleasure to visit. Food served hot. Plenty to eat. Service was excellent. No wait. Masks required.

  484. mike ryan 2021/08

    Super busy Saturday Night, seemed under staffed, like everyone else.They did well considering the circumstances. Will definitely go back , maybe not at peak times right now

  485. Kevin Lee 2021/08

    Food was great. Excellent staff to go along with our dining experience. I would definitely visit again.

  486. Tom Carrico 2021/08

    A long delay between ordering and getting our meal… really long, like 90 minutes. When meal finally came out, it seemed like it had been microwaved several times… spaghetti was congealed into inedible mess.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  487. Cynthia McClain 2021/08

    My visit at this location was not to my liking. Our server LaShay was amazing! However it took an hour for the kitchen to make spaghetti and meatballs. The manager approached the table and never apologized or offered any form of compensatory replacement instead he made an excuse for the kitchen. It wasn’t until the server addressed him that we received any form of discount. When the meals came out, we were astonished that we waited 1 hour for 1 meatball. Unacceptable!

  488. Ms.Netisa Lovelace 2021/08

    Excellent Customer Service Kaila was so friendly made the experience very pleasant and enjoyable in and out and it was not that busy which was very nice everybody was distant and that was important to me I had the Florentine stuffed chicken dish, my nurse had shrimp scampi and my nephew had chicken parmesan forgot to take the pictures of appetizers was lobster fondue which was very good and the zucchini crispers I can’t remember the name of them but they were delicious as well . Thank you so much 🙏🏼💝👌🏽
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50

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  489. D. Espinoza 2021/08

    Wonderful service. Good food. Overall great experience. Helen the day bartender is phenomenal.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  490. Julie Proctor 2021/08

    Food was great, the server was very attentive though my take home order was wrong.

    I order the meal plus $5, got thev5 cheese ravioli and ordered chx Alfredo to go. I received an order of ravioli. Mind you I had some of my lunch going home to.

  491. Natalie 2021/08

    Maggianos is a great little spot to have quality food and get a great deal on meals for two. My partner and I always do the meal for two and get the appetizer, 2 entrees and a dessert. Our favorite waiter is Marty, he’s always there to recommend dishes and he’s fun and quick. Will always recommend Maggianos.

  492. Paul 2021/08

    Amazing food and atmosphere here in this restaurant! Priced very reasonably!

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  493. Gatewoodproductions 2021/08

    I don’t go often but when I do I’m always happy.. The server I wish I could remember her name. Rachel I think, fabulous, attentive, patient, etc. The food, the pace perfect.

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  494. Lisa Cifolilli 2021/08

    Visited Glen Allen, VA location tonight. Absolutely hands down the best dinner we’ve had out together. Largely in part to the EXCELLENT service of our waitress Lindsey. Made us feel so welcome and relaxed…like we were with family.

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  495. HMF HMF 2021/08

    A picture speaks a thousand words…..picture #1 my flat bread Italian sausage pizza & pic #2 is what they advertise. I’m so sick and tired of being taken advantage of on take out. Order was wrapped in plastic and I could not check before leaving the restaurant.

    Update: I contacted the restaurant and also forwarded them these pics. Sent me a gift card . Thankful!
    Service
    Take out
    Meal type
    Other
    Price per person
    $10–20

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  496. Lars 2021/07

    In terms of chain Italian restaurants this is among the best. Service was good, accommodating 8 people and a baby. The ambiance is nice, Sinatra and similar tunes playing in the background, and the food never disappoints.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  497. Jacqui Westbrook 2021/07

    My husband, myself and family had dinner in Maggiano’s restaurant about 2 Sundays ago, it was 8 of us we spent well over 300 dollars, the food was poorly cooked and tasteless. All but 4 of enjoyed the food, my husband’s food was not prepared as he asked and was 40 minutes late coming to the table and again tasteless, we mentioned it to our server and he never sent the manager over to at least compensate us.

    My husband hates to send food back, at a spoonful and just couldn’t eat anymore…

    We were very disappointed and will not go back unless someone reaches out to us.

  498. Anne Nelson 2021/07

    Maggianos chopped salad large size with extra avocado. My FAVORITE meal any time any day of the week. Service is always so good here. The family special where you pick several different apps, main dishes and sides is a good value for a big group.

  499. David Hancock 2021/07

    Hate to say it but by far the worst meal I have ever had at Maggiano’s. We have always eaten there because of the quality of the food, yet that wasn’t the case tonight. We decided to order 3 of the chicken alfredo. All of the chicken was at the bottom of the container with the noodles just thrown on top. Most of the noodles were tough like boot leather and had almost no sauce on them at all. A frozen microwave meal would have been far better than the meal we received tonight. I am sorry to leave this review but I expect quality food from Maggiano’s and not the garage we received tonight. Just ordered a couple of pizzas from Papa John’s, hopefully they are better than what we had planned on eating for dinner. Nothing like throwing money in the trash.

  500. Michelle Moore 2021/07

    The food was excellent, as always. I did miss the layered eggplant parm instead of the fried individual slices. That’s what others do. The layered dish was distinctive and absolutely delicious. Our server was friendly, fast, and attentive. Definitely the place to go for a good meal.

  501. Marc Quick 2021/07

    Not much to say, it’s Fancy, clean, the food is bangin and they are always polite. It’s a 5 Star restaurant plain and simple.

  502. Simona Bardawil 2021/07

    We went sunday for lunchand we stayed for more then 20 min no one appear!
    Then when we told the young lady… she simply said:thank you!
    They are looking at us differently because we have black hair… That’s bad, to treat a person differently the way they look like!! ☹️☹️

  503. Venomia Liggans 2021/07

    The food was terrible it had no flavor. We sent back 2 dishes one dish was alfredo “Bland” the other was calamari terrible and I had a steak with potatoes and asparagus all wasn’t great. Also the service was not so great that come at the same time nor did I drinks and it was only 8 people just terrible never again

  504. Kathryn Mercer 2021/07

    I make a point of eating lunch at Maggiano’s when I shop at the Short Pump mall in Richmond. Food is always fresh and flavorful. This visit was no exception. Our entrées were lemon butter salmon over spinach and chicken francese with arugula and crispy potatoes. For dessert we had Creme Brule and lemon cookies. The portions were ample and tasty. Only detractors were slower than normal service and the removal of the “lighter fare” entrées from the menu which is why the rating is 4 rather than 5 stars.

  505. Chris L 2021/07

    Wait was about 25 minutes during lunch. Sat down at 12:45PM…ordered 1 entree, 2 sides, and a kid meal at 12:50PM. At 1:35PM, we left without getting our food and with no refills of our water. I can understand being short staffed due to the pandemic, employment benefits issues… But waiting more than 45 minutes for such a simple meal is unacceptable. Management was no where to be seen supporting their staff, no table touches were being done, and our poor server looked like on the brink of tears.

    A false wait to allow the kitchen to catch up or if staff isn’t at minimal staffing levels, then you need to reduce hours open. Told host/manager as we left that we were leaving, but no attempts to try to perform a guest recovery. I would avoid until they staff up accordingly or get new management.

  506. Mark Harrison 2021/07

    Food was amazing. Our server was amazing. It was a birthday and they made it great for the other person. Prices weren’t bad at all for what you get and we ate like fatties. Food was done perfectly. Nothing was overcooked, like you usually get with other places that try to do delicate foods like seafood and pasta.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  507. Jeremy Robinson 2021/07

    Great food and nice portion size. You won’t leave hungry. I can personally recommend the chop salad and the rigatoni. Complementary bread is warm and delicious
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

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  508. Angel Marble 2021/06

    We were celebrating our BRIDE TO BE and they did amazing spoiled us rotten!!!!!!Mike went above and beyond for us 6 girls today and I couldnt be more grateful!!!!!

    Ps:HE DEFINITELY NEEDS A RAISE AFTER DEALING WITH US TODAY 😅

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  509. Elizabeth Young 2021/06

    Slow slow slow service, meals were wrong. Shouldve known things were gonna be bad when the waiter immediately spilled a glass of water all over my friend. Very disappointing

  510. Brett Mccray 2021/06

    Hungry so friend says how about lasagna 🤔 ok. Not a good choice.
    Noodles and cheese. Where’s the beef.. no butter or parm. Maybe to busy! Quality insurance not. …

  511. Carolyn Finley 2021/06

    Loved the experience, waiter Shelby was great! Got our food without a long wait. She was awesome!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  512. RaShaun and Jessica West 2021/06

    Food was great but don’t leave your stroller with the host. We were asked to leave our $200 Pock-it stroller up front. It magically disappeared. I’m not sure if it was an employee or a customer but it’s gone and we’re out $200. Restaurant assumed no responsibility. Very disappointed.

  513. Jodie Craft 2021/06

    We ordered 3 meals and 3 side dishes. My family seemed to enjoy the meals. I ordered the broccoli and the potatoes as a way not to eat the pasta. I could barely eat the potatoes and I could not eat the broccoli! And each side was ridiculously priced at $6. I thought they must be good for that then, but unfortunately no. Not good at all!
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20

  514. 944turbo944 2021/06

    Our waiter was very good. The salad and bread was also good. The meatballs and the calamari were way to salty to enjoy.
    Been coming to this location ever since the restaurant opened. May end up choosing a different restaurant in the mall for a while.

  515. A. Rosnob 2021/06

    St. George and Mike K. provide stellar service. There are other waiters/waitresses that we request whenever possible, as well. Incredibly personable and accommodating towards those of us with stricter dietary needs (vegan). The only negative feedback I have is the long wait times – difficult to lockdown a reservation but strongly suggest you do so, unless waiting upwards of an hour and a half during their dinner rush is okay with your group.
    Service
    Dine in
    Meal type
    Dinner
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes

  516. tatiana montesinos 2021/06

    Had a great time with my family, we had the family meal and it was great to tried some many different meals.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  517. Nela Laconi 2021/06

    Delicious food and very friendly staff! Definitely recommend their Chicken and Spinach Manicotti and their Cheesecake!!

  518. Stefan Scholz 2021/06

    Great ambiance, fantastic food. This is my favorite restaurant period. Have not come across a dish i didn’t like.

  519. Lisa Colletti 2021/06

    The food was terrible Meatball were to soft, bread was disgusting sauce was terrible and the stuffed mushrooms were too greasy. Ravioli’s we’re good but not the sauce. The only thing that I enjoyed was the cheesecake.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50

  520. L M 2021/06

    Excellent! My granddaughter who eats nothing but chicken and fries…devoured her pasta dish last night and some of mine. ( pasta alfredo and spaghetti and meatballs) She got off the bus today asking if we had any leftovers!
    .

  521. Roger Marshall 2021/06

    The service was excellent, and the food was brought out in stages. The cold food, was cold, an the hot food was hot. The drinks never got empty. The waitress gave helpful suggestions, and was versed on all items in the menu. Excellent experience.

  522. Jenny Matula 2021/06

    My man took me here for my 40th birthday dinner. It was a wonderful experience…from our waiter, George, to the ambiance and everything in between. The food was amazing. Best birthday ever!

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  523. Michael A. Talley 2021/05

    Excellent food as usual. My waitet Ben did a very good job taking care of us!

  524. Travis Bourgeois 2021/05

    A very friendly experience. The waitress was amazing and the food was cooked to perfection. I’d totally come back again
    Service
    Dine in
    Meal type
    Dinner

  525. Frank Peri 2021/05

    Great food, great atmosphere and great service. Recommend for any occasion. I’m not surprised that they now charge for the takehome meal. We will be back.

  526. Rick Goodman 2021/05

    My favorite Italian restaurant in Richmond. Very itimate and peaceful with great dishes. Came here on my first date with my wife over 17 years ago. Highly recommeded!

  527. nick materese 2021/05

    Family style Italian chain that balances high volume and great service. Greta place for gatherings and banquets. Save room for dessert and don’t worry about that second bottle of wine–choices are plentiful and well priced!

  528. Humming Bird 2021/05

    Everything was divine and the people were soo sweet. Greatest birthday dinner ever

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  529. ALTHEA HARISON 2021/05

    Great food and customer service . I did pick up and service was great at fast. Food was very hot.

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  530. Tim s 2021/05

    Food is excellent, service is better.
    It’s a 40 min drive and worth every second.
    Service…

  531. Tarik Ramch 2021/05

    I have visited many maggianos all over specially in Orlando great atmosphere and food and customer service. This place need real manager the host very unhappy and rude we went there party of 6 very disappointed. This place its not worth it. I wish I can give 0 star…..

  532. Margot Geisler 2021/05

    The great thing about this place is that no matter what entrée you get for $5.00 more you can take home a classic pasta. That means that I don’t have to cook my husband’s dinner.
    The eggplant is scrumptious. Get the dessert sampler.

  533. Kerion Carter 2021/05

    Our reservation was 9:15 pm New Years Eve for a late dinner. The hostess greeted My Handsome Guy and I with delight and we were seated shortly after. I wish I remembered our waitresses name. She was a doll. She made friendly suggestions, kept our drinks filled, checked on us the perfect amount of times, and never once rushed us. Maggiano’s offered a very romantic atmosphere all while keeping us socially distanced during this current pandemic.

  534. Tricia Lawson 2021/05

    Tried to seat us at a table with ceiling leak with trashcan surrounding table, when we asked for a different table(many were available) they attempted to seat us at the one next to it, still surrounded by trashcan and rain on floor. We eventually sat at an acceptable table but the waiter went MIA and we had to ask other servers to find our waiter multiple times. Restaurant was not busy and other customers came in after us, ordered, served, paid and left before we were served and then it was most often someone other than our waiter. Food was great though. Service, not at all for us.

  535. amanda rivera 2021/05

    Our Waiter David was great, peppy, and attentive he made our night even more pleasant! The food was alright this time around we would give it a 3rd shot to hopefully break our tie of a really good meal and a just alright meal. We reserved our table Online which was simple and spot on much better than walking in on a saturday evening! Took home the chicken alfredo and it is always good!

  536. Luiz Bernal 2021/04

    Been multiple times and service is always amazing. I would recommend the fried zucchini! Portions exceed expectation! Try to save room for dessert!

  537. Tiffany Coleman 2021/04

    This place is always a win… But not too often. The food is rich but so delicious. You will have food for the next two days after you visit. Wear stretch pants. Thank me later.

  538. E R 2021/04

    food was great service was great but when I went to pay they want to do it through an app when I had my debit card I decline the waitress was nice but if this is what they are going to push it makes me hesitant about going back im all for being safe but this made me feel awkward.

  539. Brian Ramirez 2021/04

    Even with a busy weekend, our server did not disappoint. In fact, they made our experience even better. Phenomenal food and an even better Berry Mule!

  540. Matthew Durnya 2021/04

    Set a reservation for 8:00pm. Still was not sat down by 8:15pm. Asked hostess what the wait was for, response was “just cleaning up some tables and it may be another 20-35 minutes.”

    We left and decided to dine elsewhere. Shame we never got to sit down and eat as the food looked good.

  541. David Richards 2021/04

    Incredible food. Incredibly busy. Everything was delicious. 11 people in our party and the waitress did a great job!

  542. William Caffrey 2021/04

    Amazing Food but the hospitality and royal treatment of FAMILY STYLE gathering around the dinner table they waiters and waitress they treat you like your a KING

    ” EXCUSE MY REACH while I take your empty dish away….”

    ” how was the taste and view of the food.?”

    Those are some of the royal things you will hear from exceptionally well servants of humbleness to serve

    Great experience overall

    Im so thankful

    WONDERFUL PLACE TO BRING YOUR FAMILY TO TREAT THEM TO ROYAL LOVE OF LIFE AND GOOD EATS .

  543. Letetia Thompson 2021/04

    So the food was good, up until I cut into the salmon and it was raw. My daughter and I was dining. We asked our server why wasn’t our salmon cooked thoroughly. We asked if they typically serve it rare? She responded…let me cook it up for you 🤔 welp 10 mns later..she come back with the same piece of salmon, that we cut into…and now it was overcooked…and slapped it right on the table…yep .. you heard it.. they re-cooked..the same meat..on a grill with other food…a piece of meat that We had cut into…smh…I did not want to make a scene…so I called the next day and spoke with a manager…he refunded my card..for the salad…how nice…he refunded me for something I didn’t eat anyway…lol..no complimentary desert…no salad on them next visit…lol…Im really surprised Maggiano’s. I patronize this establishment alot. The food is usually fantastic..but this customer service will make me think twice about returning.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

  544. Spurkey 2021/04

    Amazing restaurant, the place is fancy to say the least but the pricing is a steal. You can feed two people with just one plate of pasta. And there’s free bread! Everything is high quality and tastes amazing. Service is wonderful but outside table was a little sticky. I would advise sitting inside because of the sole fact that outside diners get less attention and it’s harder to request something. The waitress forgot my lemonade and still charged us, but she was nice so I forgive her :), I just asked for it in a to go cup at the end.

  545. Blair Westby-Gibson 2021/04

    Always have a great experience here. Best tiramisu ever.

    Give the seasonal Pumpkin Cheesecake a try as well! It’s masterfully paired with the cinnamon whipped cream and ginger snap – like crust!

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  546. Al C 2021/04

    Food was awesome. Not a long wait overall with reservations. Will do this again in a few weeks.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $100+

  547. Marcos Longo 2021/04

    Was there with my family o. Saturday July 3rd and the service and food was great. Nice place for a good meal

  548. Sherman Sabie Jr 2021/04

    It has been about three years since I have been to Maggiano’s. I don’t know if it’s COVID or what, but the service was very impersonalable. The menu has changed as has the recipes for what’s remains on the menu. We did inquire about the recipes and menu and a manager type person said the menu was changed up in the fall and it’s about 50/50 that like it that have inquired. I say go back to the way things were and teach the servers who need it some personality traits such as the one we had. Maybe see ya in another three years if the Kumala administration doesn’t take us down.

  549. Renee Johannesen 2021/04

    We love Maggianos. It’s our go-to lunch location when we are shopping in Short Pump. We especially like the take home option for only $5. Although service was slightly lacking on our most recent visit this is not the norm and shouldn’t discourage anyone from dining there.

  550. JC 2021/04

    Recommended. Very good food. Try egg plant dish and chicken pastas.

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  551. Krystal Lotts 2021/04

    This was only the second time I’ve been here. Comparing the times, the first one was much better. Food was excellent both times, however service was poor this time. Maybe the waitress was having an off day. We never got our salads we ordered, and had to wait a long time for drink refills. When asked for a box for leftovers, it took a while to receive them, then she didn’t even leave the bill at that time. So again had to ask and wait for the bill.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  552. InFaith Gibbs 2021/04

    The food is great and if you love big portions, this is the place for you. The ambiance is amazing and my family had great time and enjoyed everything we ordered.
    Just be sure to make reservations and dress to impress.

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  553. Clavel Bascom 2021/03

    The food was good the staff were excellent. I would go back because of how we were treated, very professional!

  554. Sheldon Ross 2021/03

    Food & Service are typically great, however we got off to a bad start while waiting to be seated for lunch. Bar tender ran us away for having kids with us, with a bit of rude temperament. In VA “Are people under 21 years of age allowed to sit at the bar?” There is no Virginia ABC law prohibiting a person less than 21 years of age from sitting at a counter/bar in an ABC-licensed restaurant. However, a licensee may establish its own in-house policy prohibiting it. And of course a “No Kids policy wasn’t posted at Maggiano’s bar area.” I was tempted to have my boys stand up behind me while I finally got to order a beer (we had been sitting there unacknowledged for at least 5 mins), but when a bar tender behaves like that (e.g. a total flipping jerk!) I can’t give him my money. Bar guest beware, but the dining area and food is still awesome!

  555. Julie Stewart 2021/03

    What great service and quality dinner! Brought a large group (40), with both teenage girls and parents. The manager and servers did a fantastic and friendly job of taking care of us. Thank you for a wonderful evening!

  556. AJ Wolflover74 2021/03

    I wasn’t feeling good so my amazing BF Dewayne brought this to me. The BEST EVER 4 cheese Raviolis i have EVER eaten! Te-amo!! Bravo!!
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20

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  557. Anne Hammock 2021/03

    I was able to reserve a last minute private room reservation to have friends and family for dinner after my wedding. The staff was highly accommodating and even helped us set up party favors and the cake. The manager even checked on us at one point to ensure we were having a good time.

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  558. Jeff 2021/03

    My wife and I had lunch here earlier today…very happy with our choice! Coral was AWESOME! Highly recommend you request seating in her area if you visit. Food was excellent, plentiful and fresh. Great choice if you’re having lunch at Short Pump – not crowded, big tables, ans no rush!

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  559. Lin Brann 2021/03

    Other than the great Italian food, what you get from Maggiano’s that you wouldn’t find at a small family owned Italian restaurant is the ambiance and grant appearance. Service has always been wonderful; food has been consistent every time. What is really nice is you can bring a full size classic pasta dish home for $5. Make a reservation online to save yourself some waiting time. Make sure you save room for dessert. However I am very disappointed how the Tomato Bruschetta was prepared. Chopped up tomatoes was served in a very small bowl, topped with few strings of basil, and cheese, drizzled with Balsamic vinegar, a few pieces of very hard toasted bread on the side. This is not how it was served. Don’t order it.

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  560. Samuel Johnson 2021/03

    Great food. The experience was great. Bread needs to change and be soft and hot. Other than that, it might get 5 stars.

  561. Pam Rodriguez 2021/03

    The food was really good. The service was horrific. It took 2 hours to to eat our dinner. There were only 4 of us.

  562. James redfearn 2021/03

    If you enjoy bugs in your food, this is just the place for you! Nice Calamari with a side of Roach! Disgusting. I’ve heard in the past that previous employees complained of bugs in the kitchen, I decided to eat there anyways, how naïve of me. We ordered our appetizer and we noticed something strange, turns out a cockroach was dead in our food. If it happened to me, it’s bound to happen to you as well. Strong no for me. Save your money and spend it somewhere that’s up to health standards. This place is a joke.

  563. Tiffany Moore 2021/03

    Our server Bella was absolutely fantastic! Very attentive. The food was good. However, I had a small complaint about my order as did my friend. The manager with the cast came over (she didn’t give her name) and told my friend that her salmon was not cold, when it was, it must have been the edges and she told me that I had 6 shrimp in my dish when there were only two. The manager stated that she would gift me shrimp and made sure when another server served the food that I understood it was a gift. It was not about what she said, it was the manner in which she said it. She was completely rude and accusatory like we put ice on the food and tossed out a few shrimp. It’s attitudes like this that make me not want to return.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  564. AuZ 2021/02

    Always good food, friendly service and good times. The eggplant apatiezer and Rigatoni are my go to dishes

  565. Kevin Beale 2021/02

    Very good homemade food for over ten years, prices are reasonable for the quality you get, and the servers are very attentive!

  566. Jeff Rabin 2021/02

    Food was pretty good but they seem to have been hit hard by the pandemic. Lots of staff dropping things and spills.

  567. Rick McClure 2021/02

    Good food. Take out was a little slow. Their payment screen needs to allow for gift cards.

  568. Jerome Mo 2021/02

    Food can still be salty here and there, but for large group gathering, this is still the go to choice for italian food. They have several party rooms and can host sizable events.

  569. Calvin Jowhill 2021/02

    I have loved Maggiano’s this visit was the absolute worst. We received our food over two hours after ordering it and it was wrong. They said they would remake and after almost an hour waiting they never did. The manager Andrew came to apologize and gave is 25 dollar card. I didn’t want a 25 dollars. I wanted my food. We drove 1hr and 30 min for excuses.

  570. Dahlia Von Graves 2021/02

    Beautiful venue! The staff was super nice and the food was even better. We went for a birthday dinner and even though we didn’t ask for them to sing(because we all know staff hate that😂) our waiter was thoughtful enough to put two sparklers on the cake and we got to sing to her privately.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  571. Jeremy Lott 2021/02

    Fantastic!……the beef medallions were perfect and the balsamic cream sauce was delicious. Our 4 year old had the Mac N Cheese and was devouring it. To end the dinner we split the Apple Crostada and Lemon Cookies which all were great as well. Would definitely return.

  572. akira sanada 2021/02

    So I have been coming here for many years and never have had a bad experience but tonight I had a server named Lindsey and that changed things. The food is pricey and delicious so one would expect good service, I always have good service its why I keep coming back. This time however ended up filling up on my drinks because it was the only thing she brought me (multiple cups at a time) by the time my food got to me I was full. It took her around 10min to get to our table to begin with and it felt like she gave me so many drinks so she didn’t have to come back to the table. I should add that it’s not like it’s busy as it’s 8:45pm on a Thursday night…im not mad just disappointed. Maybe next time it’ll be better I am not happy with spending $50+ on a bill when my food wasn’t touched and I had to take it with me and my wife’s food was cold on delivery

  573. Star Taylor 2021/02

    Beautiful restaurant inside/outside. Excellent dining experience. The only complaint is that they were short handed due to a few ” no shows” this did not effect the food nor the time in which the food came out…it did however, showed in the demeanor of our server which was lacking what one would’ve expected from such a really nice place. However in his situation I MAY have been the same way. The next time I’m in the Richmond area I’d definitely return.

  574. Patricia Emory 2021/02

    Maggiano’s is excellent food,excellent service!!!! They got me to try something I had never ever tried before which was zucchini fritters,and they were so good!!! I will go back there,I had not been in 2 or 3 years,the food was exc!!!!
    Service
    Dine in
    Meal type
    Dinner

  575. Nick Koval 2021/02

    THE GARLIC BREAD IS A TRAP!!!
    I am known to have an Iron gut but let me tell you something…I ate the garlic bread last night and it was so good I ended up finishing the whole thing. Before I knew it I was up this morning and had a spiritual urge to run to the commode. Upon arrival I felt invisible shackles attach myself to the toilet. Here I stay 6 hours later with no sign of leaving. The smell this delicious food has created has caused the dogs to only hang out on the other side of the house.
    PLEASE PLEASE PLEASE take my review serious… THE GARLIC BREAD IS A TRAP!

    Regards,

    The man who ate the garlic bread

  576. Robert Partin 2021/02

    Disappointed in our meal tonight at Maggiano’s in Richmond, Virginia. Food had little to no taste, my wife’s creme brulee was ice cold, and the server (while very nice) was very slow. Very sad to see how bad this place is now. I’ve had food at Olive Garden with more taste than this and at a 1/4 of the price.

  577. Chris Patrick 2021/02

    Long ago it was good. The last 2 times wasn’t a great experience so i tried for a 3rd and final time. Appetizer was cold both times, entree was cool, we had to ask multiple times for drink. Only good thing was the sangria.

  578. Joe C 2021/02

    Unfortunately my family and I were walk in customers this evening at this location in Short Pump and did not receive the service any person would expect from one of the hostesses. After spending the day touring apartments in the area with our som who will be relocating to Richmond, we decided to eat at this restaurant at approximately 5pm. We did not have reservations but were told that we could sit outside. The hostess was not pleasant and took us to the patio area and proceeded to sit us at a table in direct sunlight. With several other tables not in direct sunlight we requested a different table but she refused. We sat and ask to speak with the manager. The waiter was more than helpful by offering us water as we sat to wait for the manager. As other customers came in, they were seated at the other tables that were in the shade. When the manager came to speak to us all he said was that he was sorry and could not do anything thing for us. At that point with the other tables now taken by customers that were seated after us, we requested to be seated inside but he refused. At this point my family and I felt that given the treatment we received and the refusal to consider a reasonable request, we had no other choice than to leave. I just want to point out that we are regular customers at this company’s local restaurant in Hackensack NJ. Our view of this chain’s leadership has been called into question and we will consider other options moving forward. Given our family’s treatment, I would caution other customers to also consider other restaurants that would provide better service.

  579. Robert Parker Sr. 2021/02

    Don’t want to send the wrong message because the food was very good but it was just so slow to be seated. I get they were busy but a two hour wait is pretty bad considering a party of two . But the real issue was we were told a lot less time so we stayed and waited. If giving the correct time wait time we could have made a better decision..And once we were seated it was other 15 minutes before anyone showed up even to get some water…For the money should needs to be better..
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  580. Cliff Captain 2021/02

    The place is impressive. I genuinely admire the music choice. Despite the long wait, the food was well worth it. Donovan was a good host, and he made sure that we had a great experience. I highly recommend and will return.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  581. Brad Andrews 2021/01

    Ordered online and paid…. arrived and waited 45 minutes standing outside for a carryout order which they finally said they didn’t have. No one seemed to be in charge. Most of the other people waiting for their orders may still be standing there frozen to death.

  582. Sheri Marshall 2021/01

    The service was superb, the timing of each course delivered to the table was spot on, atmosphere was relaxing and the food was absolutely wonderful! The spumoni ice cream was the best I’ve had in years!

  583. Lisa Harris 2021/01

    My Favorite Italian restaurant. Food is always delicious. The Environment is family oriented. Only had an issue with servers during pandemic may have been short staffed.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Features
    Dine in: Yes
    Outdoor seating: Yes
    Takeout: Yes

  584. Kaylani Medina 2021/01

    The waiter David was hilarious! The reason i gave this place 4 star is because the wait was long, yet understandable! The food is delicious, including the vanilla bean icecream. Great place, Good food!

  585. denise blasiol 2021/01

    I love their food but don’t make a big order to go and be on a time frame because you will always be running late. I ordered 2 weeks ago for holiday pack, got there it took 45 minutes to get my order yet people who walked in and ordered for take out got theirs in 15 minutes.

  586. Shakeera Harden 2021/01

    So we had our annual galentines brunch and I am so happy we chose Maggianos. They were able to accommodate our party size and make sure we were adhering to the social distancing standards. The food was fantastic as well as the drinks. Our server/bartender Bruce was amazing! He kept up with a party of woman extremely well lol. Also the manager RJ (I believe was his name) was fun and made sure we were happy every step of the way. I am beyond satisfied and happy and plan on visiting again as soon as possible

  587. Cindy Ly 2021/01

    We ordered shrimp scampi, salmon with crispy shrimp, and a lunch combo. The lunch combo was chicken parmesan sandwich and minestrone for $10.50. Food was great but a little salty and high in calories. I love the atmosphere! Service was great. Totally worth the trip because we got the $10 off just by signing up for the membership. It’s located right next to Dillard’s. Would highly recommend!!!

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  588. Kathy Vickery 2021/01

    Always enjoy going to this restaurant. The food is good, you certainly get more than enough to fill you up. They are always running some type of special, where you get another pasta to take home. Currently it’s only an additional $5, for each dinner ordered! We had great service and sat outside since it was a beautiful evening. I highly recommend the butter cake for dessert!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $50–100

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  589. Joyce Carter 2021/01

    They used to have BOGO now it cost $5 to have one to go, I’ve noticed the to go items are NOT the same as the eat in recipes! No longer a deal, however the service was excellent 😊 …

  590. Dan Pajer 2021/01

    Had a fantastic lunch with my wife….our server/hostess/bartender was excellent. I know staffing is down during COVID but she was fantastic….upbeat, engaging and very friendly with all the customer’s

  591. Ashley Rickman 2021/01

    Set up this reservation a week ago to celebrate the new year as a family, had not been to Maggianos in a few years. Got dressed up for an evening out then arrived to see everyone in jeans and hoodies. Screaming 2 year old at the table across the room throwing things in the floor.. Not what I had in mind for a nice dinner out. The waitress brought my salad and I had to ask for silverware to eat it with. She giggled then I watched her go to another table and take their order, put it in the computer then was heading out when she saw me sitting there, still waiting for some utensils. I then watched her take bread to 2 other tables, we had to ask for it and she seemed surprised. I will say the food was great, they have a great Alfredo sauce – but the service was severely lacking. Just got the impression she didn’t care about us. Honestly, I’ve had better service at Applebee’s.

  592. Sharon Cottrell 2021/01

    Maybe they was short staff this particular night but it took awhile for our food to come out. We waited at least 20min to get our order taken. Then they messed up my mom order and gave it to my brother. Did I mention it was my mom bday. The food was good but the experience was lagging. I might try them again.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  593. Ronnie Comia 2021/01

    It’s necessary to adjust your post covid expectations when eating out. Be patient and more understanding. More and more eateries are short staffed or understaffed. Many places also have shipping and or supply issues. I applaud hard work and effort. Kudos to those grinding and giving their best efforts. With that said; the mushrooms were a tad bit acidic, they were completely out of calamari with no suitable menu substitute, the family style portions were noticeably (understandably) smaller, the tomato sauce was a little redder and tart than in the past…, the clams with white sauce was delicious but had more minced clams than I remember…the food was still good but not like it had been in the past. This does not mean we didn’t enjoy getting together and eating a wonderful meal as a family.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  594. Brandi 2021/01

    Honestly the food was underwhelming at best. I’ve had friends go on and on about this place so I finally decided to go and Olive garden taste better than this stuff and they’re cheaper. My appetizer was cold after I waited 30 minutes for it at least and everything was just boring and bland and had no flavor. I’ve come to the conclusion that 95% of the people walking around out here have terrible taste and food they’ve never had really good food so to them this s*** is good. Well I’m here to tell you it is not it sucks. If you want Italian to the store buy some noodles and a can of ragu taste better than this.

  595. Jennifer 2021/01

    We stood inside waiting for a while for someone to acknowledge our party of 6. No one was there hosting and the bartender never acknowledged us. Several employees walked by and no one said a word. It was extremely awkward. In the meantime the line of people behind us was stacking up. Finally my husband went and found someone to seat us. The food was ok. Our server Victoria was excellent. She was very attentive. Someone needs to be overseeing this location though. I would imagine most people would’ve walked out.

  596. Jeff N 2021/01

    Slow service despite being 1 of probably 4 tables. It took an hour to get our order taken. It was lunch, not dinner on a Saturday night. My salad was ok. The rest of my table said their various chicken and pasta dishes were bland. Waitress was nice, but stayed gone. Maybe she had a table to take care of on the opposite side of the restaraunt? Not coming back. So many better options out there.

  597. Amy 2021/01

    Our service is usually great while dining here. This time, wasn’t a very pleasant visit. The waiter forgot about our drinks. We waited an hour for bread. We had to call on other waiters for refills. Food took really long also. The waiter didn’t know if you had ranch or blue cheese dressing for a salad, I had ordered because the vinaigrette gives me heartburn. It would help that you offer other dressing choices for salads. Food was pretty good. Some of our party had warm food. Some, had food that was cold in certain parts of their food. This experience was very much different than other times. And we’ve been there on a Saturday when it was busier than this visit, and service was great.

  598. Chris Carter 2020/12

    I will not be coming back here service was terrible. Waitress could not remember my order. The manager had a don’t care attitude. Food took forever to come. Nope spend your money somewhere else.

  599. Elmond Taylor 2020/12

    Not as good as they used to be. Several favorites have been progressively removed from Family Style dining over the years. Notable removals include Braised Beef Contadina and Beef Tenderloin Medallions. Removal of these options from Family Style dining is very disappointing. Food was not hot when it got to the table. The Salmon was dried out and over cooked…super dry. Spinach Manicotti is still a highpoint. Chopped Salad is still a crowd pleaser.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  600. Draga Jones 2020/12

    We want to thank our waitress Paris, ( hope I spelled I her name corectly), for telling us that the choped salad is her favorite! Tried it for the first time, and it was delicious!
    Personaly, I enjoy coming to Maggiano’s! The food, the white table cloth and the service are above the Richmond lunch restaurant standard!
    Draga Jones
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  601. Kelly Tyree 2020/12

    My husband and I ate lunch there yesterday and it was terrific. We felt completely at ease with the precautions they are taking and the food was delicious.

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  602. Crystal Baird 2020/12

    My first experience there was fantastic 👏 my sister brought me there for my early birthday celebration she picked a great place! The Chicken Parmesan was the best I have ever had! The tomato sauce is phenomenal tasting 😋! I love it! The Cheesecake with the Strawberry sauce is so delicious! Our server was Desiree she was Amazing!! Very sweet and attentive to our needs at all times! If I ever visit that area again I will definitely dine in again and make sure Desiree is there to wait on me. Thank you Desiree for making my first time experience there so great and memorable 💖 My compliments also to the chefs for a great job! Well done 👏 Thank you everyone keep up the great work 💯

  603. Kat Thompson 2020/12

    I was so disappointed. I went on line to check out their food & to see how it was prepared only to receive my Stuffed Shells come out very hard. No it was not the oven in the baking process. It was simply that these shells had been made over a week ago and never cooked properly the first time. I changed it to Spaghetti & Meatballs. Now while I was waiting, I tasted my Fiancé’s Arriabata made with sausage and chicken, so I tasted the sausage and it tasted very sour…I did not complain.. Didn’t eat that much and ordered dessert… the Zuccato which seemed a bit stale and we waited 5minutes for the fork and plates. So I am writing this to let the head Chef know what is happening in his kitchen. One quick question…was my Stuffed Shells premade, put in the freezer then taken out and placed in the oven before it was served to me. Last thing… not lying… But I became very sick last night about 4 hrs after I got home. I have always stopped in Maggiano’s on the weekend before with no problem.

  604. Kendal Goode 2020/11

    I love this Joint, A+ in my Book.. Nuff Said🔥 …

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  605. Jacque Pagels 2020/11

    What a great deal…eat in and take a meal home free. Kids meal was so big they take home enough for next day. Like eating out two days at price of one. And the best part…no meal planning or cooking for two days.

  606. Marcus 2020/11

    Delicious food, generous portions, and friendly (David was awesome)! Only reason it’s not 5 stars was it was ridiculously hot in the main dining area when we were there.

  607. Cyndi Basinger 2020/11

    Waited 1hr to be seated after making a reservation 6 months ago for a large party. Waited 1hr for our food. Some of my party got sick. Not a good experience at all. I will not be going back.

  608. ecrost84 2020/11

    I can’t think of a single thing that I don’t like about this place. Every experience I’ve ever had at Maggiano’s has been awesome. Professional wait staff, delicious food, beautiful decor and reasonable prices. They have the old school table clothes which is nostalgic for me. The place kinda reminds me of a restaurant the mafia would go to back in the day, it has a certain old school Italian mafia type feel it. Hands down my favorite Italian restaurant in Richmond/Henrico Virginia.

  609. A small cat (cat) 2020/11

    We loved this restaurant. We had never been but I kept hearing alot about it. We got the meatballs, appetizer sampler which had mozzarella, bruschetta, zucchini, and calamari. I also got the crispy potatoes. Those meatballs and potatoes were so delicious. I had our server bring us some Alfredo sauce and I dipped some of the food in that too. Great atmosphere. Great service. Good food. We will definitely go here again!!!

  610. IndigoLeo 10 2020/10

    Not worth the wait….better options. Service should be spectacular for as long as you wait(even with reservations). …..its only subpar. 3 stars because the food is always good.

  611. DeMi Franklin 2020/10

    It was okay. My drinks were great. Food lacked flavor. I had to add too much salt and pepper to the meal. The server was delightful and professional. I am not sure if I will be returning anytime soon.

  612. Steve G 2020/10

    We visited Maggiano’s the weekend before Christmas so the whole area was extremely busy. There was an hour wait at Maggiano’s without a reservation and a 20 minute wait even if you did have a reservation. When we were seated, there were over a dozen empty tables throughout the restaurant. We were seated at Maggiano’s over an hour and most of those empty tables were eventually filled so I’m not sure why they wouldn’t fill them as soon as they became open. The taste of the food was just average and it was a little expensive, but it was a decent serving size. I likely won’t return with so many other good options in the same area.

  613. The KalelFan 2020/10

    The reason there is a 2 (would have been zero stars otherwise) is because of the kind service from MICHAEL. He was a wonder and very attentive. He deserves a raise and 5 stars. The manager, however, needs to learn some manners and tact, especially with people who drive over an hour to eat the food. I ordered the Maggiano’s salad with iceberg lettuce, dressing, and onions (allergic to all other items offered) and was charged $15. No extras. The manager stated that they do not change the prices and I suggested ringing it up as 2 side salads. He stated, “Well if you think that saving about a dollar is what will make you happy, then I will do that then.” Sir that is not appropriate customer service. It is not what I should have asked, it is what you should have offered without the sarcastic tone and attitude. Had a full wedding reception in all the back rooms some time ago and used to bring family for events here all the time. The place has changed and I will never return. Again, Michael was a joy. Thank you.

  614. Mimi Robinson 2020/10

    Fried calamari is EVERYTHING! The light crisp will melt in your mouth. I was disappointed in the spaghetti bc it was pork, not beef. Salad was delicious. And my friend had the baked ziti, which looked so good

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  615. Jiecheng Zhao 2020/10

    One of my favorite Italian restaurant. Food is extremely good. Their parmesan chicken is the best I have tried. Spaghetti is always tasty. The dessert will never disappoint you. Plus, their service is very professional. Definitely a great place to try great Italian food.

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  616. Tony Hill 2020/10

    The food is great , but they tend to over book. Made sure they know when your party will be arriving and MAYBE they will have your reservation ready.

  617. Joel Burton 2020/10

    A great chain restaurant for events and big parties! Many wonderful people work there, expect to wait. Can be loud at times but good overall experience usually.

  618. Trina Davis 2020/09

    Food was amazing from started to desert! It was filling and presentation was a beautiful thing. Justin was our waiter and make us feel at home and gave get advice!

  619. Sarah Anderson 2020/09

    We went to celebrate our ten year anniversary. The food was phenomenal and the service was exceptional. We ordered a meal for two- chopped salads, chicken parm and chicken francese, with lasagna and zitia to bring home. We also had the brown butter cake for dessert. Our server, David, was the best server I think I’ve ever had at any restaurant. Thanks for a great meal!

  620. Steven and Virginia Howard 2020/09

    Great food and atmosphere. The dinner for two is a great deal, left overs for two more meals

  621. Trevis Love 2020/09

    Always a great experience. I don’t think I’ve ever had anything there that’s not good. And the portions are either enough for two or enough that you have leftovers

  622. Tishun Branch 2020/09

    Worst service ever we was bere since 8:30 and didn’t receive our food. Manager kept looking and the waiter didn’t do anything but walk by us. I would not recommend this restaurant to anyone ever. Worst customer service ever. They also didn’t put our table together with the rest of our party.

  623. Christine Cashin 2020/09

    Placed a large carry out dinner for 8-10 people. Emily was very helpful with orders and suggestions. Food was ready and hot when I arrived and they even assisted me to my car.

  624. Shar Penn 2020/08

    Tried their Carryout family meal for 4, and everything was great! Had a hard time finding the Carryout area.

  625. Bret Hall 2020/08

    Besides a 2 hour wait for a table had to wait another 45 mins for food that i can get at arbys. This place is not what its cracked up to be. Save your money and time

  626. Eric Folden 2020/08

    They hosted our Gender Reveal party.. the food was excellent, we had a 3 course luncheon, all served in a timely..staff was very professional and fun to work with..

  627. Stephanie McGregor 2020/08

    Very disappointed in the Taylor Street Baked Ziti, do not reccomend. It is a ziti pasta with sausage. Almost NO sausage. We did the cold meals to go and purchased the 5 meals. Completely unsatisfactory!

  628. Terry Melton 2020/08

    The food is always excellent. Service excellent as well. Only issue was 6:30 reservation and seated at 7:15. Worth the wait.

  629. Mary Pickerill 2020/08

    Dinner at Maggiano’s (Short Pump/Richmond, Virginia) made our anniversary one to remember thanks to our waiter, Michael, who quickly displayed a friendly & welcoming personality in addition to his comprehensive knowledge of the menu. The bruschetta was one of the best I’ve ever eaten alongside the delicious mushroom ravioli. Michael graciously topped off our meal with two complimentary glasses of anniversary champage. We definitely plan to return to Maggiano’s!

  630. Shanna Whitworth 2020/08

    Maggiano’s never disappoints! We always love the staff here, the food, and the environment! This was our 10 year Anniversary dinner and our waiter brought us champagne on the house, and it was so nice!!! We love it here!!!

  631. Bijour “Southern Royalty” Southern 2020/08

    My favorite place when I come to Richmond!! Service and food go hand in hand…THE BEST!! Puts my faith back in going out to eat again. And we always have goodies to take home

  632. Brenda Harris 2020/08

    First time at this fabulous restaurant!!! Looking forward to returning. Meal large enough for two people so I left with lunch for the next day.

  633. Natasha Lee 2020/08

    Went here for a gathering. The food was overcooked, the pasta was dry- had to ask for more sauce. There were 4 people at our table and none of us were too impressed. Had Olive Garden a couple weeks prior, amazing! Salad and breadsticks come with your meal. Maggiano’s you get some crusty bread to dip in olive oil. I ate a third of my food, brought the rest home and just threw the leftovers away today. My frozen peach/raspberry margaritas was delicious though and it was a nice ambiance..

  634. Chris Weller 2020/07

    Large portions, well prepared and presented food, ambiance is genuine, management cares about the customer and staff. Never a disappointment at this location.

  635. Melody Noble 2020/07

    We had the best service we’ve ever had at our family Christmas cerebration on a busy Saturday afternoon. Loved it! Love family style dining for our party of 10-we found something for everyone

  636. Jennifer Wilkerson 2020/07

    I have high expectations, they have held a higher standing, however, the cod was fantastic, but the chicken parmesan was very disappointing. I would expect an Italian dish to be better and it was if gong Applebee’s.

  637. Luan Santos 2020/07

    That’s the first place I’ve been to where the waiter doesn’t bother you at every single bite to ask if everything is ok. This alone deserves 5 starts. The food is also great.

  638. Jeannine Rand 2020/07

    On Saturday – had a very challenging experience with take out! Had pre- ordered and paid on Thursday then called prior to pick up at 545pm on Saturday- told would have it ready. My husband went to pick up Rigatoni “d” and ziti. The food given to him was wrong, he waited another 20minutes- to supposedly get the right food- then was told it was never paid for😡. By the time getting home for our dinner party- they had 1 of the 2 items totally wrong- no ziti but some chicken, spinach dish marked ziti on the top. I have ordered many times in the past with no issues, this time I was VERY disappointed!!

  639. Calvin W. 2020/07

    Waitress was very rude and disrespectful to my family on my daughter’s birthday. Kept rushing us to order saying they had another party coming and where we going to order. Manager Andrew was also no ln helpful and stated he told them to rush us and “if” they came off rude it wasn’t the intent….they were rude and so was he will not be returning

  640. Linda Price 2020/07

    Absolutely love this restaurant!!!
    Best Italian food!!! 😍❤💕😋 …

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  641. Kelita Jackson 2020/07

    I love Maggiano’s, however, on my visit to this location yesterday evening with my family, it left a bad taste in my mouth. When we arrived we were seated on the second floor and people were spread apart nicely, however they had a party of 18 come and sit upstairs, which made it seem crowded and no social distancing amongst the tables near them (I took pictures). This caused one family to feel so uncomfortable that they put their masks on and asked to be seated somewhere else. My family and I did the same since it felt a bit tight in that area for the amount of people seated up there. Our other issue was that our waiter Dillan seemed a bit overwhelmed. We asked for straws (they came wet the first time), lemons and refills a few times before being delivered to our table. Also, my sister had asked for water and he brought a glass of warm water to her. When asked why he said, “I think something is wrong with the dispenser so the water is coming out warm.” She then had to ask if he could get water from somewhere else and he did. Our food literally took an hour and 5 minutes to come out, which was a bit crazy. We spent 2 hours there total. My sister decided to speak to the manager and explained the situation and he seemed receptive, but we felt he could have come to the table to discuss our unsatisfactory experience. My sister is a manager at a major hotel in Philly and she is aware of how good customer service is supposed to be handled and based on this one experience, we won’t be back.

  642. Alexa Edwards (Alexa) 2020/07

    Had my wedding reception there oh so lovely and everyone was so helpful, allowed me to have my own DJ,food was excellent and plentiful, fabulous!!!

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  643. Debbi Maass 2020/06

    The food here is always wonderful, and this time it was just as great! I highly recommend the garlic bread for a starter.

  644. Jared Grodensky 2020/06

    I went for brunch. Everything was good, albeit a little pricey. It’s definitely a lovely, luxurious atmosphere.

  645. Pam Wise 2020/06

    The meal was spectacular, more food than we could eat in one meal. Our server David J. was delightful, entertaining, and shared his knowledge of the restaurantrant.

  646. Ishmael Kamara 2020/06

    Great staff, and great food!

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  647. danny clark 2020/06

    I had the Filet. Very good, although expensive. On the fence of my ‘worth it’ scale for $32. It was very tender, juicy , and I loved the Italian spices. Literally melted in my mouth. ….OK…. Definitely ‘worth it ‘. Lol.

  648. B. Lee 2020/06

    A very noisy establishment. The Ziti was so al dente it was like chewing rubber. However, I was easily able to switch it out for spaghetti which was tasty, at best. The server did his job and that was it. That may be the only expectation for some patrons but our family prefers a bit of friendliness and exceptional customer service. On the more negative Spectrum, a busboy spilled cups of ice on my husband and my sister-in-law, soaking the back of their attire and even hitting my sister-in-law in the face with ice that projectiled from the cups resulting from a table he cleaned. He apologized and went on his way. After several minutes I gained his attention and asked him if he was going to tell a manager what happened to which he replied yes. I watched him for several minutes thereafter and after he never approached a manager, I explain to our server what had happened and requested he retrieve a manager. Fortunately, the manager was very apologetic and comped my sister-in-law’s meal. Overall, I was unimpressed and see no reason to go out of my way to dine at Maggiano’s located on the opposite side of town from where we live.

  649. Kimberly Peters 2020/06

    Food was very good. However, our wait to get it was extremely long. One guest had wine, which was sent back twice as the glass was actually dirty. I did witness this. We hve dined here many times. First time less than stellar.

  650. Kendall Kidd 2020/06

    I called after my salad was delivered through DoorDash explaining there was a few things missing. The gentleman on the phone offered to have another one delivered. Shortly after, the manager arrived with a new salad and apologized for the inconvenience. Very kind of him! I’ve eaten there multiple times as well and every time has been a great experience plus the food is always amazing!

  651. Christereza Hull 2020/06

    Came for my brother’s birthday had a nice time. I will say that one of the things they changed on their menus was adding an option to “get” a classic entree added to any purchase for 5$ more. I got the chicken alfredo and got a classic lasagna to go.

  652. Renee Berry 2020/06

    We Celebrated Our Son’s 40th BIRTHDAY PICTURES On The GRAND STAIRCASE Our Meals Very Deliciously Presented. THE DINNER FOR TWO Has Excellent Choices. + Their Take A Meal Home Also A Bonus

  653. Rachel 2020/06

    The appetizers were really good. Dinner was a bit of a letdown. And what was even more of a letdown was how long service took. It wasn’t a particular busy night and I don’t know if it was the wait staff or the kitchen but things were definitely running slow.

  654. Brittni Pulley 2020/06

    The food is always great. The price is great for what you get. We love the Marco’s meal for 2, which includes an appetizer, 2 meals, dessert, and 2 take home classic pastas for dinner the next night too. The staff has all been great.

  655. Faith Faithfully 2020/05

    The hostess wasn’t at the desk, so we waited. I asked for a booth. She said the only booth available was “over there by the window,” as she pointed to the corner booth. I went to the window, one booth had a closed sign, one booth was dirty, the next booth was closed, there were people in the last booth. I sat at the clean, closed booth. The bartender came over to lecture me about the booth being closed. I said the hostess sent me here. He said he’ll clean the open table for me. A few minutes later, the hostess comes over to tell me the booth is closed. I said, “you sent me here.” She replied, “this booth is closed and I didn’t know the other booth was dirty.” As I walked to the waiting section, I told her, “if she would have escorted me to the booth, she would have e seen the booths were closed or dirty, I wouldn’t have had to be lectured by the bartender, then by her.” I ended up walking out. I’m the customer, I shouldn’t have to walk back and forth to the hostess to figure out which table I should sit at.

  656. Jeff 2020/05

    Fantastic restaurant, there’s not much more that can be said. If you are looking for a great Italian place to eat and fantastic food and great atmosphere, this is definitely the place for you.

  657. Tiffany Garlick 2020/05

    Yesterday was a great birthday experience. Thank you David for your excellent customer service and recommendations! Everything recommended was delicious.

  658. Eileen Stallman 2020/05

    Food was delicious as always. Our server was having an off night. It seemed as though it was an annoyance to serve our meal. He seldom checked on us but was able to spend time with the table next to us chatting away. We asked for some more bread and had the basket tossed on the table as he flew past. We have had this server before and was impeccable…not sure what was going on this time.

  659. suzie bailey 2020/05

    The food was GREAT!! My server, a young woman, was not very friendly and didnt come check on the table but once. I tried to remember that covid has everyone in a tizzy, so I was kind and polite (at all cost) and tipped her well.

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  660. Kiran Gunnam 2020/05

    Food is soo delicious and staff is really good soo helpful to explain every dish and ingredients. Will visit again got sure..

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  661. Ryan Vlasic 2020/05

    Food is good, but the place is extremely loud. If you don’t want to yell the entire meal, go elsewhere.

  662. Misty Reynolds 2020/05

    Food was good as usual. Service was not so good. Waiter was rude at first. Waited forever it felt like and we had to keep asking him for things like utensils and napkins. He did a good job with filling our water glass though.

  663. Mili A 2020/05

    Jason, manager, and Seth, bartender/server were both great and made dinner memorable!

    I definitely recommend making a reservation!

    The food was wonderful and service even better. Both people were attentive and even took photos for us. I definitely enjoyed the experience

  664. Sara Chisholm 2020/04

    The host was not very nice at all when you are asking questions, and the food looked good but it didn’t taste good

  665. Barry B 2020/04

    Food and drinks were great…our server Prince was epic…highly recommend asking for him if he’s working. He accommodated us with everything we asked for…superb service.

  666. Carligray 2020/04

    I LOVE Maggiano’s…Although, this location was not my favorite…very small, tight seating and the manager was not to flexible with menu selection and pleasing its customer(s)…Don’t we still tipped more than 40% of our bill.

  667. AbnormalJustice 2020/04

    I had an amazing waiter name David who made my experience great but unfortunately the food didn’t taste that fresh. I had high expectations but was disappointed by the food. Won’t be going back!

  668. Tyler Black 2020/04

    I waited over an hour to get my table even though I had a reservation for my father’s birthday party. If I have a reservation, u should be able to get it as soon as I get there. Also the food was really bad. I do not recommend.

  669. Lee Valentine Art 2020/04

    My fiance and I visited this location for a celebratory dinner. Mel was our server and he was really great. The food was superb. We will definitely be eating here again.

  670. Cat Dav 2020/04

    Visited this restaurant on New years day around noon like we have past years!. We were a party of 3 and got totally ignored at our table in the bar area(25 minutes) Manager ignored our concerns and we sat in the restaurant area as requested! Mgr was unprofessional! Bathrooms were so filthy! Never seen the restaurant in this way! Dirty dusty cloudy glasses at our table…very sad that employees just dont care about doing a good job! Will not be back!

  671. TK Babington 2020/04

    “Okay” Italian food; service was poor though and the pricing seems higher than what it’s worth for pasta. Came with a smaller group of 7 for my birthday… they must be extremely short staffed because it took 30 minutes for us to place an order, it was another 30 minutes before we got any appetizers (including salads), and well over another hour after that before we saw the dessert menus–not including even getting the desserts themselves. In all, we arrived at 6:15 PM and won’t be leaving until after 9 PM. The food is okay… I wouldn’t recommend this place if you have a party greater than 3. There are better, quicker, and more affordable places to get Italian food in the city proper.

  672. Parvin 2020/04

    Today it was my daughters birthday.We celebrated this restaurant.Perfect serving,delicious foods and soo friendly workers.Our birthday party was great.Thanks for all employee❤️

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  673. Amanda Dos Santos 2020/04

    Wonderful atmosphere, excellent service, and an awesome menu. I would go here anytime I’m in the area!

  674. Lornel Tompkins 2020/04

    Always good food. Great place to have a meeting. Service is very good. Have been many times for meetings or gatherings. Highly recommend.

  675. Robert Thompson 2020/04

    It really should be four and a half. I had made reservations earlier last week. When I called to confirm on Saturday, there was no record of my reservation. The young lady on the phone (Valerie ) quickly took control and made our reservation for eight happen outside. We arrived at 12:30 and they were ready for
    us and we were all there. Our wait person was David. Excellent. Patient with us in ordering and got everything right. Food was great and service was great. David gets five stars ⭐️. Wonderful place!

  676. LATASHA GRIFFIN 2020/04

    Reservations were made for my daughter’s 17th birthday. Of course we had to sit at 2 different large tables, but my server was the worst. We never received complimentary bread until the other server gave it to us. We didn’t get to place our order until we were there for 45 mins. She only gave me and my 2 other children 1 glass of water like we were gonna share 1 glass, they never got their actual drinks until after their food came as if she forgot to out the order in and then she wasn’t trying to let me adjust my order to the 2 pasta meal deal until I had to speak to the other waiter. Her attitude was horrible. She gave us a nasty attitude because we asked for more sauce for our dry pasta. I don’t like A la carte and that’s what that was. The Salmon was good. I spent way too much money for this type of experience.

  677. Nelly 2020/04

    This is the place where you can invite for a romantic dinner or celebrate an important event in life. the restaurant has intelligent waiters. There are white tablecloths on the tables. The food is very tasty.

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  678. Thomas Hayes 2020/03

    Some friends had a wedding and reception there. Great atmosphere, service and the food was so delicious!😊 We’ll be going back. …

  679. Tim Jackson 2020/03

    I’m honestly not quite sure where all the high reviews come from. This was my first visit to a Maggiano’s, and it will also be my last. The visit started off well enough, as I had a 7 pm reservation that I arrived early for and was seated quickly. However, once orders were taken, things went downhill fast. The wine that we ordered never arrived. The food was so beyond bland that it was almost laughable. I had chicken alfredo, and the chicken was not seared or even seasoned (literally didn’t even have salt and pepper). Other drinks that were brought out were the wrong kind. We could not get the waiter’s (David) attention for anything (refills, bread, etc.). Worst of all, he never offered a simple apology for anything. By the time we were even able to get his attention (after he made several stops at all the surrounding tables except ours), we were just ready to pay and get out.

  680. Steve Catlett 2020/03

    Service was great from Ben,we had reservations for 11.The food was very good although it was the first time for me to hear they were out of lasagna and that the hot Apple desert was also not available.The reason given was it was the end of the week and latein the service,we got there at 7:30 but didnt get desert until 9:30.My only complaint was most of the dishes were not hot and the pasta was over cooked and dried out.The cooks need to get on the same page as the servers and send out hot food!!

  681. Nora Nealy 2020/03

    Oh my the service was terrible. The salad was wet and nasty. Took three hours from ordering to get all of our food. I gave 1 star but if zero was a choice that is what this place would get. Do not recommend. Also very loud.😣 …

  682. sarah Jones 2020/03

    Amazing! Our waitress Bella was awesome and so sweet! They were absolutely amazing with my allergies. Its by far my favorite Italian restaurant yet. Thank you

  683. Will Hensley 2020/03

    Really amazing food but we didn’t have the best service. Our waiter may have been over whelmed or something but I expected more. The food definitely saved this review though because it is really good.

  684. Erin Miles 2020/03

    100% 5 stars! The reason? David!!! Great food and great deals. One meal is like 2-3 and you get another to take home. Food was great but service was exceptional. David is attentive, helpful and knowledgeable. He spent time explaining wines to my husband even though they were short staffed and he was very busy. The wine was great and David recommended chicken Marsala with fetucinni for me and it was perfect. Every table that had him as a server was raving about David and rightfully so. David made our first night out in a long time an enjoyable one and it was so worth the table wait to have dinner here and the pleasure of having David be our server for the night. The food was good, David makes Maggianos excellent. I seriously hope next time I come back (and because of David we will be back often) that David is in a managerial position because every restaurant would benefit to be run the way that David ran the outside and all his tables last night. Thanks again!!!

  685. Melissa Black 2020/03

    It was phenomenal ! Great service & Awesome food ! They really go outta their way to accommodate you, very friendly ! This time we went as a small party of about 40 and used a private room. They were great handling each course, service good & food was hot ! I’d recommend them in different capacities, nice atmosphere as well !

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  686. Marie Drake 2020/02

    Disappointed! Ordered mushroom ravioli… didn’t have Alfredo sauce so had marinara instead…was like eating a dish of sauce…the wait was bad ,way too long… sorry it was not a good day … won’t be rushing back to have lunch!

  687. Mister Flirr 2020/02

    Food was good, I got gluten free pasta. The waiting area for to go orders was bad, we had to just stand around while other people were sitting at tables eating. We even asked if we could sit outside and were told those tables were for dine in customers only. It would have been fine but it took a while to get the food.

  688. Richard Verbel 2020/02

    Great service and great food. Worth the trip. Felt safe. With social distancing and that is very important to us.

  689. Katie Addison 2020/02

    The only chain I really enjoy or will every go out of my way to go to. Foods always good. Service is always good. Even when they’re slammed. 👌 …

  690. Jonathan Brooks 2020/02

    I will NEVER eat at this restaurant again. A close friend of mine and I ate at this restaurant about a week ago. The following day we were made aware of a social media post circulating on Facebook that was uploaded by a former/current employee. The post including video footage which clearly identified the restaurant as Maggiano’s. The video detailed the lack of cleanliness within the kitchen. There was mold and bugs all over the place. In addition to that several of their employees in the kitchen tested positive for Covid-19. I was mortified after viewing this social media post. I contacted the location and spoke with the manager “Gerald.” He had the audacity to tell me the entire post was fake and untrue. I called him out on his blatant lie as the employee that created the post also leaked an email that was distributed addressing the covid-19 concerns in their kitchen. We spent $200 in that restaurant only to discover the disgusting mold and bugs in that kitchen and then potentially being exposed to covid-19. My friend and I both had to get tested and placed in quarantine (needless to say we had to miss work) all because Maggianos couldn’t uphold the cleanliness one would expect with such an “upscale” restaurant nor could they be open and honest with communication about their employees that tested for covid. I will NEVER eat at this restaurant or recommend it to anyone. Company should be ashamed!

  691. Shantelle Fox 2020/01

    Nice place, and friendly staff! Only problem was my husband and I sat and waited for a hour for our food! People kept coming to the table showing us plates asking was it ours ( maybe showed the plates to three ppl before they found the owners), our tables was rocky (napkins were on the floor trying to balance the table) so they moved us a table over! Was not worth the headache from hunger! Won’t be returning!

  692. Sherelle Miles 2020/01

    Been coming here about 6 years. The atmosphere, real tablecloths, the food delicious. Most recently Prince made my husband birthday very special!

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  693. Karla L 2020/01

    Perfect service and incredible food and wine selection! You get what you pay for and they are pricey but it’s worth it!

  694. Judy Hanley 2020/01

    Had brunch at bar. Help very attentive. Place swamped with reservations. But food great and service excellent. Will be back next time with reservation.

  695. Taylor Clark 2020/01

    First time at Maggiano’s and probably the last. We came for lunch and were sat at a table with dishes and leftover food all over it. After ordering, we waited 50 minutes for our meal to arrive. Probably could have traveled to Italy and back in less time. My mother’s chicken parmesan was dry with little to no marinara sauce. And her “cup” of soup was smaller than a tennis ball. I ordered shrimp scampi, the flavor was good, but the portion was small for the $20’s i paid. Service was few and far in between.

  696. Cindy Denny 2020/01

    It’s difficult to pinpoint what I loved most…the superior quality and taste of our pasta dishes (lasagne and baked ziti), the warm crusty bread and dip, or the beyond heavenly tiramisu!!! All this, plus two delicious, fresh, crisp salads of our choice included in the Dinner for Two! Such a bargain!!! And I always feel “at home” there, even though the interior is that of a classy upscale restaurant! We just LOVE it here! And all staff was following “mask protocol” and social distancing. Very comforting! Cant wait to go back again VERY SOON!

  697. Jason Wise 2020/01

    Maggiano’s is a special dining experience. The ambiance, the food, the service…it’s all exemplary. I cannot say enough how much my family and I enjoy dining here.

    The bruschetta is an incredible way to start the meal. My favorite dishes are the spaghetti in meat sauce with meatball, the clams and linguini in white sauce, and the gnocchi. And the tiramisu is perfect.

    If the restaurant isn’t too busy, ask to be sat in David J’s section. His knowledge and enthusiasm add so much to the experience.

  698. King George Gutters 2020/01

    This restaurant is beyond spectacular. I have visited twice and have only received exceptional customer service, phenomenal food quality, and an enjoyable ambiance to accompany my meal. The staff is extremely professional and caring. There is no other moment in my career in customer service that I have met such exceptional individuals. I am now a customer for life until given a reason otherwise. I highly recommend this to anyone who is looking for a great meal highlighted by the skillful, knowledgeable, and polite staff.

  699. John Wharton 2019/12

    Screwed up the VERY simple order. Brought food out when finally correct at different times. Very loud I restaurant and the taste of the food was nowhere worth the price. The portions were huge though.

  700. Vicki N 2019/12

    We ordered dinner here via Doordash and part of our order was not right. I was very frustrated and called Maggiano’s. I spoke with a manager, JR I believe, and he dispatched a server to bring us the missing food and also gave us a complementary dessert, appetizer and additional bread. At the time, I didn’t realize that I was supposed to work through Doordash to have them deliver the missing part of the order. So, I cannot thank JR enough for going above and beyond to make sure that we were happy. He knew that it would take a lot longer for me to work it out with Doordash and took it upon himself to make it right. I will definitely be going back to Maggiano’s again in the future!

  701. Susan Hartley 2019/12

    Of course, had to dine on patio with Covid restrictions. Delicious lunch; chopped salad with 1/2 chicken parm sandwich with fries. Food came out quickly, and if we asked for something (like ketchup), it arrived promptly. Always love Maggianos! Excellent wait staff, too.

  702. John R 2019/12

    The good is it’s a nice looking place with good service. The bad is the food is below average chain restaurant Italian with over priced wine. $9.50 for a 6 ounce pour of house red. Buying one half glass is more than paying them for the whole bottle at their cost.

  703. Amber Drew 2019/12

    Great service and amazing food! We went twice already. While I can’t vouch for the authenticity of the Italian food (because I’m just not qualified to judge), it was very good food, none the less.

  704. Clinton Watson 2019/12

    The food was delicious today. Great service. I have no complaints and I will be back soon.

  705. Cheryl Wentz 2019/11

    David, our server was awesome. Food was delicious and a great value…even got 2 entrees to bring home.

  706. Sylvia Franks 2019/11

    Nice atmosphere. Moma’s Lasange was excellent! My fiancee loved his Salmon with spinach. Definitely coming back again.

  707. Cecile Rock 2019/11

    Excellent food served family style. Our anniversary dinner was elegantly served by attentive waitstaff. Pricy but worth every penny.

  708. duckie whowho 2019/11

    Awesome food. Terrific service. Follow your waiter/waitress suggestions. They know what they are doing there. Will go back again. And Shay is THE BOMB!

  709. Priscilla R 2019/11

    The very attentive staff served a high quality meal, it was an enjoyable experience from start to finish. I loved their Salmon entree and their desserts, very good service. I look forward to my next visit.

  710. Holly Jensen 2019/11

    Delicious food, however I very mu h disliked the upstairs seating. We were a group of 7 at a round table which was a bit tight when there are larger people in the party. The table wobbled non stop, when we told the server he said he would tell someone because he didnt know what to do. We fixed the table ourself. The women’s bathroom trash was overflowing and 2 stalls were without paper.

  711. B. S. 2019/11

    My family of 11 went there for dinner. It was extremely busy and we had reservations. They would not seat us until everyone was there. We had to wait a few minutes to be seated. It was very crowded with very little room to move even at the table. We had 3 different menus to pick from, which was confusing. I guess because our party was so large, we got our food delivered at different times and the first meals were barely more than room temperature. We had to ask for the last 3 meals as they were never brought to the table.
    I’ve been here 3 or 4 times but would hesitate going back again.

  712. Jennifer Tejeda 2019/11

    Needs a good dusting along the booth I was seated in. No silverware was provided. Waitress was not as friendly as she needed to be for the environment shes working in. Food is good.

  713. Anthony Davis 2019/11

    Love the food, ambiance, service, pretty much everything here; its super fancy yet affordable at the same time; I always like to get a pasta that also comes with a free one for home and they always are sending me a $10/$30 or $20/$50 coupon so with everything combined you can get a lot of yummy food for a low cost and since its really fancy, anniversaries, dates, graduations can all be celebrated and everyone has a great time; eggplant parmesan and four cheese ravioli are both delicious.

  714. Janice Johnson 2019/11

    First time there and I was not impressed with the service. My order was taken and did not ask what we were drinking and when we got our tea we had to ask for the refills but was quick to refill water. Was told to wait for my refill on tea because she had to greet another table. I think I should have been taken care of first. Pasta was dry and denver steak was dry. Best part was the the host “RJ”. Waitress could not count back change from money was given. Had to actually count it for her and we did not get our receipts for our meal. Very disappointed in this service.

  715. Danielle 2019/11

    We had 7:00 reservations, arrived at 6:45, and didn’t get seated until 7:35. All to be seated and went to place our orders to be told, they were out of lasagne. Yes, you did read that correctly. What a waste of our time and our Mother’s Day dinner celebration was completely ruined. They have NO respect for other people’s time whatsoever. The waiter had the audacity to tell me they have many other options on the menu. We went there specifically for what we ordered. Needless to say, I advised to my son to drink all of his soda because that was going to be complimentary and we left. What a waste! I will never waste my time there again. I’m sorry their food isn’t worth the trouble.

  716. mameemeow 2019/11

    I’ve been frequenting Maggiano’s since they’ve been in Short Pump. They are one of my favorite restaurants. All of my dining have been wonderful. Food has been delicious. Today was a horrible experience. From the wait staff service to some of the food I ordered. I left a tip in writing saying they must do better. I will not count this restaurant out just yet because everyone has a bad day.

  717. DJ Stephens 2019/11

    Knew this was a chain cause my family has it by them up in Pennsylvania but great restaurant service was impeccable food was really good desserts will blow you away 8 in the bar area and really enjoyed it so you can go anywhere from casual to fine dining at my ego knows and there’s a gorgeous outside patio when it’s not too hot outside food is reasonably priced and you get a lot for your money highly recommend great for data for the entire family

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  718. Andrew Hairfield 2019/10

    Great food, great service, Love the environment and all for a good price. Get a group and take advantage of the group deal, it’ll change your life!

  719. Iris Thweatt 2019/10

    Tammie Mcnealy and myself hosted a very special Anniversary Celebration for The Retired Ladies of the Armed Forces DMV. We had a reservation for 20 ppl due to the weather everyone was not able to attend. It was no problem from the staff. We were able to dine upstairs and enjoy the family style meal. Everyone was amazed at how delicious the food was, professional and helpful Ellen and the other server was. You can imagine having 13 military retired women to serve. We really enjoyed ourselves and it was like being at home with the family. One of the Managers if I recall Gerald was very helpful in accommodating added requests. He put you in the mind of Ruben Studdard, at first glance, lol. For our selections from the family style menu we had the Italian tossed salad, crispy zucchini fritte, mom’s lasagna, Tuscan shrimp and chicken, chicken marsala, salmon lemon herb, apple crostada and New York Style Cheesecake. Not to leave out the Mimosa. Whew….it was a lot, very delicious and plentiful. We were able to take home the leftovers. We really enjoyed ourselves.

  720. Rob Paschal 2019/10

    Amazing place.. amazing bartenders (Alexa, and Katelyn) always go for the chefs special! Two for 1 Pastas are always nice too for a single bachelor that never has food at his house!

  721. Mallory F 2019/10

    Haven’t been here in years but I remembered how good their eggplant parmigiana was back then. Ordered take out and was disappointed to find when I got home that they didn’t put any cheese (mozzarella or parmesan) on my entree. In addition to leaving off the most exciting part of Italian cuisine, my meal was quite soggy and salty. Considering the price, I probably won’t visit again.

  722. Darian White 2019/10

    I really enjoy Maggiano’s. The food is always fresh and there really isn’t another place that will offer you in-house dinner and a meal to-go for the price of one. The servers are always fantastic! Also, I have to say, I’ve never been to a restaurant that handles large party orders as impressively as this particular Maggiano’s. I don’t know who manages the kitchen/BOH but they need a pay raise!

  723. Patrice Braxton 2019/10

    Maggiano’s is one of my favorites. They are consistently good every time I go there. I have been there for family dinners, date nights with my husband, and work functions with a large group of people. The wait staff is friendly, professional, and attentive. The family style menu is my favorite and provides so many different options and so much food for a very reasonable price. They make reservations easy and I always leave there full and happy. Anytime I am looking for a place to have a nice meal, Maggiano’s is always on the list!

  724. Scott 2019/10

    We couldn’t have asked for more from an Italian restaurant.

    Service was excellent and we found absolutely no reason to negatively critique anything as every dish we received surpassed expectations.

    Started with fried calamari appetizer which was perfectly cooked and could not have been fresher; just a squeeze of lemon is all it needed, but the accompanying marinara sauce was flavorful and added a bright acidic note.

    We decided to order Marco’s meal for two which is a phenomenal bargain, especially with the quality of food served here.

    This includes 1 Starter which was the calamari, and 2 Classic pastas of which you can upgrade to another selective entree or specialty pasta for $5 additional per plate. We opted for chicken marsala and chicken and spinach manicotti.

    What can I say; the chicken marsala was perfectly prepared, with well-balanced notes of Marsala wine flowing through the whole dish. The chicken was as tender as the mushrooms and the dish was surprisingly light, but heavy on flavor.

    Chicken and spinach manicotti was not overwhelmed by the Alfredo sauce, and the flavor of each ingredient was distinct in this rich stuffed pasta that was creamy and comforting.

    These abundant dishes along with endless fresh baked bread with olive oil & Parmesan dip made for a huge meal!

    Gilding the lily were the additional two entrees they include with Marcos meal for two, to take home. We opted for spaghetti and meatballs and eggplant Parmesan which were large portions each.

    The cheesecake with fresh strawberries and strawberry sauce could not have been more delicious.

    Our server was courteous, informative, quick and had a pleasant personality that shone through

    The total bill, not including tip, was $69, basically for a high-quality freshly prepared meal that would fill the bellies of 4 very hungry adults.

    We both had Arnold Palmer’s which were also excellent.

    To top this off the manager, realizing it was our first time dining here, came over and gave us a certificate for free dessert for our next visit – a visit that won’t be very long from now I can tell you.

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  725. James Hensley 2019/10

    Absolutely perfect. They were very busy but the service and food did not suffer at all. Will eat here at every opportunity.

  726. lex harrison 2019/10

    Came all the way from Florida. Maggiano’s did not disappoint. From the atmosphere to the food our waiter was spot on. Thank you for a very enjoyable evening.

  727. Sheryl Carey 2019/10

    Bruchetta is delicious, i would go for that alone, try pear with blue cheese so outrageous the flavor. But I was very disappointed in their chopped salad, the lettuce was not crisp, flat tasting, wouldn’t get again. The bread in basket warm, dense delicious.

  728. Paul p 2019/10

    This place use to be good but now everything they serve is frozen and nothing fresh.. i found this out the other night when i ordered the meal where you can take a pasta home. The next day i opened it and it was premade and frozen.. i called and asked and the manager confirmed..

  729. Morgan Daniel 2019/10

    Our server, Jack, was great and our brunch was especially delicious. Try the creme brulee french toast and the crab cake benny. You won’t regret it!

  730. Renee Jones (Onebusybee) 2019/10

    Always an excellent experience! 💜 Just know the portions may be a bit much for some, so definitely don’t try to over eat. They have plenty to go boxes! 💯 Most of the food we’ve gotten reheats well!! 😉 …

  731. Anja Reyes 2019/09

    The lighter take on the chicken parm is even better than the original! The service and food was amazing as always and the Marsala seems to have a different recipe which makes it even more flavorful.

  732. Brandon Gray 2019/09

    I went for my sister’s gender reveal even though I knew Maggianos didn’t serve food that appealed to me. The servings are massive and I assume that’s supposed to justify the absurd pricing. But the quality of the food didn’t reflect that pricing at all, not to mention we only had one server in charge of a table of about 16 to 20 people.

  733. Michael Hall 2019/09

    Food is Amazing everytime I eat there! Thier happy hour drinks are all sour mix 👎👎.. For as much as you pay you should get a good drink! …

  734. Claudette Gadsden 2019/09

    The food was great as usual. The waitress was distracted with other things off the restaurant floor which made the wait longer than necessary.

  735. Patrick Montanaro 2019/09

    Excellent food and atmosphere!!! Always love the buy one take one offer…nothing like bringing home two meals because the eat one is always so big.

  736. Cody Simmons 2019/09

    Very interesting concept in that you can get two orders of pasta for the price of one depending on what you order. It’s much higher in quality than an olive garden but there are more authentic Italian places within reach if that’s what you’re looking for.

  737. Gary Brooks 2019/09

    Oh my God!! The food was awesome. The service was awesome. It was an awesome dining experience. The waiters and waitresses very courteous and took care of your every need.

  738. T 2019/09

    It had been a few years since we had eaten at our beloved Maggiano’s, and it’s going to be many many more before we go back. The portions were smaller and the dishes were disappointing. The Chicken Saltimbocca was less than fair. No proscuitto to be found. At first I had to ask if it was the right dish. The waiter took it back to ask the chef who said the proscuitto was in the dusting on the chicken. Very cheap and not very good. My wife had the Picatta. Again, small portions and dry chicken. For nearly $20 a plate, I felt ripped off. Maggiano’s just isn’t as good as it used to be. Gonna stick with my home town Italian restaurant where the portions are proper, everything is prepared and tastes much better, and less expensive. Just another negative for the big chain restaurants.

  739. A. Best 2019/09

    Nice, relaxing environment. We all ordered pasta, and were given an extra pasta meal to go as well…which is a plus and made it worth the money. The food was pretty good. Will most definitely return.

  740. Dan Marcinkevicius 2019/09

    The food was very good. And the service was excellent. We were cerebrating father’s day and our waitress was very pleasant. She was quick and very attentive. We thoroughly enjoyed our visit.

  741. Cindy Hurr 2019/09

    House salad excellent. Sausage and peppers excellent. Mozzarella tasteless and room temperature. Bloody Mary not mixed and served AFTER food. Neither hostess nor server were engaged. Have always been a big fan, but definitely disappointed today!

  742. Morgan White 2019/09

    I WAS a frequent diner at this Maggianos location however, my experience this past Sunday was the worst I’ve ever had since I began residing in Richmond in 2012. We waited well over eight minutes to be greeted, which an Asian gentleman the next section over ended up so graciously did after observing that no one assisted us. Our server “Ben” (and I only know that because of the receipt) NEVER introduced himself, apologized about having us wait, nor did he show any interest of being our waiter. He brought our take home pastas way before we finished our meals, didn’t ask us what dessert we wanted, didn’t care about refilling our drinks…just extremely poor service. If it weren’t for the other server, who, by the way had three other tables of his own, we would’ve never gotten our refills, got our food boxed up, OR our check properly discounted with the code. After this experience I probably will not be returning and will be rescinding the recommendations to my colleagues and loved ones.

  743. Janessa Roy 2019/09

    Best service! I love that you can make reservations. We drive over an hour when we come, but it is always worth it. The food is always amazing and we love that they cater to allergies. Hands down our #1 pick for date night dinner in the Richmond area.

  744. Charnetta Lester 2019/08

    Delicious lasagna! Great deal for 2 including appetizer, 2 entrees, 2 entrees to take home, and dessert to share for $43!

  745. Cole Murphy 2019/08

    This place is solid. Love the 2 dinner deal, so you have a leftover meal for another night. Great servers.

  746. Andrew Patterson 2019/08

    In the past, the 40 minute wait would have scared us away, but they have a new text notification system so we could walk around the mall and not have to be within a certain distance. Food was great and the service was excellent.

  747. Sandy Lehman 2019/08

    Excellent, excellent,excellent! Incredible service and food. So much fun! Did I mention the great service?! Love this place. Tomato soup, yum; flat bread, wow; mussels, over the top. Enjoy!

  748. Sam Ingles 2019/08

    After waiting 30 minutes past our reservation time, we were seated to an hour and a half wait for our food. Some of the food was dry and two of our five meals had bones in them. Parties pillied in after us and were still served and finished before us. This was a terrible experience that has angered my entire family. I have had good experiences in the past but this was unexceptable. I do not recommend reserving or eating here in general when you have potential plans. I will not be going here any time soon!

  749. Ms Laureano 2019/08

    After hearing about this place for over a year now and everyone giving it excellent ratings I was super excited to try it for my first time. I heard they have a $40 meal for 2 deal and me being a frugal shopper, I felt like that was perfect for me. Well after going all day without eating and getting there 930 at night. Was probably a bad decision even though I didn’t know that. I order there lasagna and needless to say it has pork in it, i dont eat pork so I was highly disappointed. Then I ordered calamari. The waitress came back again and told me they’re out or calamari. I was only given an apology and that’s it. For my first trip and out side looking in. I will give the place 4 stars but after visiting and tasting the food which was lacking seasoning and sauce for the spaghetti, I will give the 2 stars because my waitress was polite and attentive.

  750. Baha Ezici 2019/08

    It was nice food with nice ambiance

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  751. Jeanneane Williams 2019/08

    Terrific food, extensive menu, excellent waitstaff, considerate of special diets. Beautiful decor. Very clean.

  752. G D Jones 2019/08

    Service was a little slow, new waiter. Should have paired him with a more experienced waiter. He did not check beverage as often as he should, often members of our party had to ask for drink refills. We also had a couple of hiccups with meal service, however they were handle quickly.

  753. Ruby Jade 2019/08

    Cold food with no flavor and HORRIBLE service! Don’t waste your time or money on this place! Had our empty glasses on the edge of the table to get refills, and waitress walked passed them 6 times before WE had to ask for refills. Waited over an hour for our dinners, and when they finally came, my husband’s ziti was rubbery and the cheese on top was burned to a crisp. My lasagna was luke warm at best…even the cheese on top was not fully melted. This place used to be our go to spot for date nights, but the quality has drastically gone down and it seems like they could care less. Will not be going back!

  754. Quentin Merricks 2019/07

    Our server was very nice and the atmosphere was perfect! I would definitely eat there again.

  755. Charles Lein 2019/07

    Not the last word in authentic Italian (more emphasis on Southern and Sicilian fare, but a few Northern items as well), but pretty darn good, in the opinion of this displaced metro New Yawker.
    Call ahead for reservations, especially on weekends. Long wait otherwise.

  756. Samantha Newlin 2019/07

    I LOVE this place. The service is always great and I highly recommend the chicken parmesan! Oh, and if you’re a mall employee you can get a discount on carry out orders!

  757. Alice Hodges 2019/07

    My husband & I had dinner there on 2/2 and we has the deal where you can take an Xtra dinner home, great deal and the food was delicious!! Our server, “Dakota” was outstanding. We will definitely be back.

  758. James Thomas 2019/07

    Have always loved this place! Great food! Usually get a great waiter too. Most recent waitress was not good… but still a great place to eat. previous visits have had great service.

  759. Holly Troesch 2019/07

    Best meal I have had in a while! And our waitress was amazing!! She was so attentive and sweet. And this was awesome too…when you order a pasta meal off of their classic or specialty menu, you get to choose another pasta from the classic menu to take home for FREE! The extra meal comes cold and ready to be heated up for dinner the next day. I would definitely recommend Maggiano’s to ANYBODY who is in the mood for some great food.

  760. Rust Rivera 2019/07

    Great spot for a family style dinner. Great service. Great food. A bit pricey, but it’s worth it. We’ll definitely come back.

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  761. Gwendolyn Hawkins 2019/07

    The service and food was great. Large group of us. We were taken care of without any hiccups.

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