Frank’s West Italian Restaurant & Pizzeria

Google Rating:4.3

Frank’s West Italian Restaurant & Pizzeria
4.3 based on 112 reviews
  1. Christine Vellenga 2023/12

    Wonderful family run traditional Italian restaurant with excellent wine list and full bar. The pasta dishes are incredible. The white pizza is phenomenal, homemade tiramisu to die for. Great staff, friendly service.
    Food: 5
    Service: 5
    Atmosphere: 5

  2. Jayne Kelley 2023/11

    For $26 for the franks special, the middle dough wasn’t cooked so it was impossible to pick a piece up, when pulling it off pan it flopped all over the pan and table. First time there and we won’t go back pizza was soggy and the selection of 8 topppings was just thrown on there and pretty skimpy
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 2
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Garlic Bread

  3. Chris Nickell 2023/10

    Pizza was delish! All 5!
    Service
    Take out
    Meal type
    Dinner
    Food: 5
    Service: 5
    Atmosphere: 5

  4. Edward Szela 2023/10

    Pretty good pizza for a pizza place in Va. It kinda reminded me of Grotto Pizza on Harvey’s Lake Pa.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $1–10
    Food: 4
    Service: 4
    Atmosphere: 4
    Recommended dishes

  5. syd farrar 2023/10

    Great surprise! I am not pizza fan but had an urge for a pizza and ordered one. It was GREAT! Even took 2 leftover pieces home and had them next day.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes

  6. 2 Minute Warning with Marty Breeden 2023/09

    Food and service were AMAZING!!!!!! Best Italian food I’ve EVER HAD! My wife and I loved it
    Meal type
    Dinner
    Price per person
    $50–100
    Food: 5
    Service: 5
    Atmosphere: 5

  7. Barbara Hun 2023/09

    Very clean, food is consistently good. Wait staff is very attentive.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5

  8. JD MAC 2023/08

    We’ve bought pizzas here for YEARS!! But, the last 3 times it was terrible. Like it wasn’t even finished or something. Doughy might describe it. NOT crispy at all! Less toppings, on and on. This is too bad. Have they cheapened up their pizzas? New cook? who knows except they’re not so good anymore.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 3
    Service: 5
    Atmosphere: 3

  9. Steve Young 2023/07

    The best pizza in the west end!!! The house salad dressing is absolutely the best of ever had!
    Food: 5
    Service: 5
    Atmosphere: 5

  10. Lisa Bell 2023/04

    Very good, we had pizza and tiramisu, both were excellent. We will be back to try something else, prices are average.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes

    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  11. S M 2023/04

    This place is very special to me since I know the owners son but I will say this I’ve never had anything bad from this restaurant out of 10 years I’ve had it

  12. James Murphy 2023/03

    Best Pizza in Richmond!!! … although I am more of a Stromboli person … but that is great too
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes

    Parking space
    Plenty of parking
    Parking options
    Free parking lot
    Kid-friendliness
    Several kid friendly items … plus what kid doesn’t like pizza

  13. DawnStar Video Games 2023/03

    Been eating at Frank’s since i was a kid, its the best!
    Service
    Take out
    Meal type
    Dinner

  14. Sarah (Sarah) 2023/03

    Very good pizza with fresh ingredients and excellent seafood . The restaurant is very clean and the staff are very nice and reasonable prices.
    I update my review for more than a year now each time I order pizza to go or dine in it comes burnt. I happened 5 times. So I give the restaurant 3 stars.

  15. Wax Moon 2023/03

    the best pizza and pasta in Tuckahoe! a hidden treasure just off Patterson Avenue
    Service
    Dine in

  16. Diane Semizian 2023/02

    Delicious food and good service
    For such an unassuming location surpasses expectations
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Kid-friendliness
    Treat my daughter like a queen

  17. Gavin Harmon 2023/01

    Excellent. The menu is impressive and everything we had was fresh, well prepared, and presented with care.

    Atmosphere is classico style and neighborly. Lots of Sinatra.

    This is the place.

    Meal: mussels, burrata + prosciut, spare rib rav and chicken fettuccine.
    Meal type
    Dinner
    Price per person
    $30–50

  18. Ahmarri 2022/11

    The food here is so delicious! I recommend the pizza, wings, calamari, and bruschetta for date night or a tasty family meal with appetizers. The calamari was fresh and fried perfectly which is hard to find here on the West End. The natural flavors of the ingredients are the STARS with each dish. If you want freshly prepared dishes cooked with passion then Frank’s is the place for you!

    Update: The last few times that we’ve ordered food, the quality has declined tremendously. I’m unsure of what has changed or if its laziness of the whomever is in the kitchen but I won’t be as frequent of a customer. I’ll stick to ordering a pizza every now & then. Never will I order the calamari again due to it’s lack of crispiness and overall flavor. After sending an order back the 2nd order was just bad. So I tossed it in the trash.

  19. John Massad, Jr 2022/08

    Took a group of 18 for lunch Nx the service was great
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  20. Dong Lee 2022/07

    Great food

  21. Jean N 2022/06

    Delicious! They make the tiramisu in house and it is the best.

  22. VanillaDeer 2022/05

    Got takeout from here- am on a quest to try all of the Fettucine Alfredo available at restaurants in the RVA area. This alfredo was soooo good & buttery! I also built a pizza and it received top marks as well. The calamari & tiramisu were good, but not the best I’ve had. The oyster poboy was good- but a little too mushy. Needed more crunch.

    Still- yall should check this place out!
    Service
    Take out
    Meal type
    Lunch

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  23. Nancy Martinez 2022/04

    Super disappointed. I order a chicken Marsala and got enough food for a 5 year old. Over priced. Portions are super tiny. Never going back.

  24. Peggy Manley 2022/02

    Food was delicious and the service was great.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Features
    Dine in: Yes
    Outdoor seating: No
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure
    Parking
    Plenty of parking
    Wheelchair accessibility
    Wheelchair ♿️ accessible

  25. Jake Jacobs 2022/02

    Bad service, bad attitudes
    Hard bread,4 of us brought table 2 mini loaves asked for more young boy brought out 1 when I asked why only 1 loaf he got an attitude, won’t be back
    30.00 special
    Greek salads are a 3.50 upcharge not worth it,plus they add 3.5 % for using a debit or credit card

  26. Miguel Aponte 2021/08

    😋🤤 …

  27. MT Bradley 2021/08

    Ordered for takeout two nights in a row. Ordered calamari, pizza and wings the first night and then did an order of bruschetta, calamari, wings and a family pack of baked ziti. For the price of the larger order ($78), it was a great amount of food and everything was freaking delicious!

    The bruschetta was light and refreshing with the basil adding a lovely fragrance. The calamari and wings were fresh and delicious and the baked ziti was absolutely divine. A major issue I’ve noticed in Italian restaurants in the area is that their baked pasta dishes are often overcooked and mushy but the ziti was perfectly al dente and the sauce wasnt too acidic which were a major pluses for my food critic wife. The pizza from the night before was perfectly done and even as a plain cheese, it tasted rich and sumptuous. The pizza is what every pizza should be like!

    All in all, 5 out of 5 stars. Yes the price is a lot but the amount of food you get and the quality of it is well worth the price. Probably the best restaurant for Italian in the West End of Henrico.

  28. Richard Fisher 2021/08

    Absolutely our favorite restaurant in the area! The salads are outstanding, the best pizza in town and my absolute favorite is the baked spaghetti (to die for)!!! The service is great, the staff is very friendly and attentive. Thank you Frank’s for your commitment to quality!

  29. Steve Young 2021/07

    Frank’s has by far the best salad dressing I have ever eaten! I love it. The salad dressing is a great reason to go there but the rest of their food is also great!

  30. A.C 2021/07

    It’s very Hard to find fresh salad in general but this place was phenomenal the salad was so fresh I think they picked the vegetables on the same day!
    The home made dressing was so good!! This place highly recommended for salad and pizza 🍕 …

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  31. Deborah Sharp 2021/05

    Fantastic place to eat. It was very clean in the restaurant. Loved the music and the environment. Server was very attentive. Food was delicious. This was my 1st time eating here. I am sure I will be back to this fabulous restaurant.

  32. Cory 2021/01

    The food was great and is very consistent every time we go.

  33. Aubrey Burton 2021/01

    Great food and great service!

  34. Kevin Goode 2020/12

    Closest pizza to authentic NYC pizza!

  35. Tyler Ross 2020/12

    Food was not flavorful very plain. Sauce was extremely bad for cost

  36. Jackie Fiorello 2020/10

    We used to enjoy going to Frank’s West every few weeks. The food was good and so WAS the service. This evening, the service was terrible. They didn’t even have any milk or creamer for coffee! That is absolutely ridiculous. They have a Food Lion in the same parking lot! We will never return!

  37. Rosalba Easy Cooking Passion 2020/08

    Amazing food and the best service. I would never complain about a thing, not even some creamer that’s out of stock during a pandemic 😁. There are worse things in the world than that. …

  38. Shereen Fawzy 2020/06

    delicious

  39. John Panko 2020/05

    Excellent pizzas and sub sandwiches. A hidden gem for Italian food.

  40. Dorine Timberlake 2020/05

    Picked up a pizza fabulous..would love to come back for dinner real soon.awesome flavor.we got the veggie.worth the price n the wait time.

  41. Katelyn Dunlap 2020/03

    Delicious authentic Italian food in a nice setting.

  42. Average Joe 2020/02

    Went there for the first time. Had a nice meal I will attach pictures. We were greeted as soon as we walked in the door and escorted to a table. Our server was a tentative and had good suggestions. The food was out in a reasonable amount of time and the quality was good. I had the chicken marsala and my wife had a calzone. We got a house bottle of wine which I didn’t care for too much was the Sterling ($30). When you think of a family-owned Italian restaurant this would be what I would think of. The restaurant was extremely cleaned which I appreciate. They do a tremendous takeout business.

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  43. Camille Foster 2019/12

    I haven’t tried more than a handful of menu items over the last few years but everything I’ve ordered has been very good. While it’s not inexpensive, the penne alla vodka with chicken is, hands down, the best I’ve ever had.

  44. John Catterton 2019/12

    Great Pizza and very friendly. Prompt delivery and very friendly delivery5. We will call again. It’s something better to use local businesses. There is always more care and attention to detail than national companies.

  45. Nancy Robaina 2019/11

    Had better. Made better myself

  46. Robinette George 2019/10

    Good

  47. Tom Gilliam 2019/10

    The food was really great had a good time wood go back again

  48. Chasity Hughes 2019/10

    It is our family restaurant! Staff is so friendly! Go! you wont regret it!

  49. Bev (Bevy) 2019/08

    Excellent service. Delicious food! Reasonable prices. Close to home. This will be our new neighborhood Italian restaurant. So glad we tried it!

  50. Jane Hopkins 2019/08

    Not good service at ALL …2

  51. Brenda Charity 2019/08

    The salad is really good

  52. Bruce Kramer 2019/07

    We love this restaurant and eat there regularly. Hardly a week goes by when we don’t either eat there or take out a pizza.

  53. L Zimmer 2019/07

    We had a group of approximately 14. The food and service were terrific.

  54. Kathy Claar 2019/07

    Food was mediocre at best. Service was great but the food was not up to par. Stick to pizza only

  55. Craig Glass 2019/06

    The pizza was very good. The service was great. Thanks!

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  56. Michael Farmer 2019/06

    Best steak subs and great pizza. Other Italian dishes are very good too.

  57. Gene Woodson 2019/05

    Good

  58. Mike Wilson 2019/05

    Wasn’t good, all the way around.

  59. arjun gupta 2019/05

    The best Italian i have had – full of flavor, good selection of wine and oh yes!!! Tiramisu!!

  60. Jackie Walker 2019/04

    Great place and delicious food.

  61. Richard Jewell 2019/04

    Great food. Friendly staff.

  62. Vito Badalamenti 2019/02

    Good food

  63. Lona Wise 2019/02

    Great!!!! As usual. Thanks Guy’s.

  64. Kathie Martin 2019/02

    Went with family for mom’s birthday. Every dish was outstanding and small quiet ambiance was wonderful. Great service and amazing food!

  65. Frank Felle 2019/02

    We stopped in on the way out of town. We only had about an hour but the service was fast so we had plenty of time to enjoy our meal. And did we! The linguini with mussels and scallops was spot on. Garlic bread with fresh garlic. Nice atmosphere. Yeah, I’ll be back.

  66. Scott T 2019/02

    Nice little hole-in-the-wall Italian restaurant. I’ve been here a couple times and got the grilled chicken wrap both times. Normally, I’d get something different, but I was hungry for a wrap each time. The food came out HOT! I had to open up one end of the wrap and let it breath a bit. The wrap was good, but next time I’ll try something new. The seating is your typical strip mall seating, but the service was atypical. Our server checked on us frequently and made sure we were happy with the stay. I was happy and so was my co-worker.

  67. Ambrid 2019/01

    My favorite local pizza

  68. Jeanie Kline 2019/01

    Delish!

  69. Dusty Boyd 2019/01

    One of two family owned restaurants with this location being in existance for 19 years. They do a good job, good food with ample portions of traditional Italian and American fare.

  70. Samantha Mundy 2018/12

    Absolutely LOVE this place! Amazing food, decent prices

  71. Joshua Harmon 2018/12

    The food and environment were spot on, and the owner was attentive and checked on us regularly. The only thing that kept this from being perfect was the lack of any music. Thanks to the fact that we were the only ones there, the lack of any ambient noise made us feel self conscious about talking. I thought I heard some at the beginning, but it turned off shortly after we got there. Probably just a temporary glitch, but made the evening a bit awkward

  72. Emily Parris 2018/11

    Pizza is amazing!

  73. Charlene Lee 2018/11

    Pizza was very tasty. Small feeds two so you can split it. Service was also good.

  74. Elizabeth Fordham 2018/10

    Delicious food, but a little pricey

  75. Anne Baskette 2018/09

    Always good service and good food!

  76. Ric Bergstrom 2018/09

    This is our favorite family Italian place. Nice people and great food. Pizza is awesome too.

  77. A'makeal Caravan 2018/09

    ordered takeout. pizza was thin (which i love) and overall very good. mozz sticks were HUGE, and the marinara sauce is to die for.

  78. alex Caulder 2018/08

    Frank’s West is a little like a hidden jewel. It’s not right out in the main stream with all the other places with Italian names. That are found ALL around the country. (You know the ones I’m speaking of). However once you find it you won’t want to go anywhere else!!! The owners and managers are Italian , from Italy. And when you enjoy the food there, you will feel as though you too were in Italy! It’s just AMAZING!!! And they are all so friendly and happy to serve you. It’s definitively a must if you haven’t been there!!!!

  79. Steve Turnage 2018/08

    Frank runs a very good restaurant. I eat lunch here when I find myself in Richmond’s west end. I like the chicken gyro with a Ying Ling. My cousin loves the cheese burger.

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  80. Bill Doran 2018/08

    Had an early dinner at Frank’s. It was good enough to return but I don’t think I will crave going back. The veal picatta was very good, and I really enjoyed the flavor offered by the roasted red pepper on top. The house dressing was delicious. The server was eager, but she said it was her first day and that showed a little. It was a lovely meal, I’m just not an Italian sort of person.

  81. Alan Douglas 2018/07

    This where you go with someone you want to spend a nice lunch or dinner. The food, especially the Specials, is good. Not Little Italy good, but very good for Richmond. It is not inexpensive, but is fairly priced without the upscale, snobbery of other “name” Italian restaurants. This is absolutely a great place for lunch that is quiet, private, and you can linger.

  82. Frank Call 2018/07

    Great

  83. Jeannette Balthaser 2018/07

    Great food. Great service.

  84. Tanya Gibson 2018/06

    Great pizza

  85. SARAH BRANCH 2018/06

    Best mozzarella sticks anywhere!

  86. Jeffrey M. Dietz 2018/05

    Really good quality pizza!

  87. terry woody 2018/05

    Great pizza

  88. Riccardo Cucuzza 2018/05

    Authentic Italian food!!!

  89. Drew Jackson 2018/03

    Great food!

  90. David Lauderback 2018/03

    Pricey but good

  91. Kevin Hilgenhold 2018/01

    Not bad, had better

  92. Bill Shepherd 2017/12

    Food and service are fantastic

  93. Bob Kilbride 2017/12

    Wife & I had Salmon and Pasta specials, very delicious, well presentation of food. Waitress Elisabeth attentive and friendly.

  94. Leslie Gallagher 2017/10

    Waitress was not good but food was awesome…

  95. Heels Lover 2017/10

    The pizza here is horrible. I placed a telephone order for two
    large pies. They were dry and over cooked. I called the manager to report the issue. He was very rude to me. My husband and I have eaten her in the past and was pleased with the dine in service. I thought it would be okay for carry out, big mistake!

  96. M Schaefer 2017/09

    Best pizza in the area!

  97. Matthew Flanagan 2017/08

    Their food is amazing, the only things keeping them from 5 stars is that they do not deliver.

  98. Elle C 2017/05

    Always a treat. Tony, the owner is friendly and the lasgsana is amazingly good. Actually everything I’ve ever ordered was delicious. Authentic pizza pie makes you want to slap somebody. Yessss!!!!

  99. Emily Crown 2017/02

    Called in take out over w/e. Prepaid. Went to pick it up, could not find it & really did not seem concerned. Finally found it & wanted me to pay. Upside, food good. Don’t do takeout on Fridays

  100. Lee Deskins 2016/12

    A good Italian restaurant. Enjoyed the appetizers. Stromboli was good.

  101. Lynn Pernell 2016/11

    I love the chicken Marsala. The service is excellent!!!

  102. Kelly O'Brien 2016/10

    I eat here all the time with my family. My kids love the regular cheese pizza and the white pizza is to die for. I personally love the veggie pizza. I always get the antipasto salad. Salads are so fresh along with their balsamic vinaigrette dressing which is made in house. My other favorite entree is the eggplant parm. I highly recommend this restaurant. Has something for everyone.

  103. Best ShrimpPeeler 2016/07

    Horrible. We had two young children and they had to wait over an hour for pizza and chicken tenders. The waitress was assigned to the other side of the restaurant so we never saw her until we asked the manager if we could order more beverages and get the children’s meals. Upon which he said that we had the worst waitress in the restaurant. Who says this?? At the end of the day, the owners need to properly train their wait staff and host. We finally received our two pizzas which could not both be placed on the table and they had no trays. What?? We finally got our garlic bread with the check. We paid our bill and shared what had happened. No real apology and no offer to make things right. Pizza very avg. Hope your experience is better. Spend your hard earned money elsewhere !

  104. Matt Smith 2016/06

    Excellent, fresh made food.

  105. Kathleen Beach 2016/03

    Amazing food!

  106. Chuck Gallagher 2016/02

    Hidden Gem in the West End. Only 2nd time eating here but if you are looking for homemade and not frozen tasty Italian treats this is the place to eat.

  107. Itsfloratime 2016/01

    This place has the best pizza in town! Very generous with cheese and toppings. Frank’s West is the only place I go for pizza.

  108. Katia Vasquez 2015/12

    Excellent restaurant with perfect atmosphere, excellent staff, and great tasting food. Enjoyed everything, highly recommend.

  109. Kathy WIlliams 2015/10

    Not worth the price

  110. Josh Donavant 2015/02

    I saw how old the other reviews are and decided to leave a more recent one. Frank’s has great food, the pizzas are delicious and the mozzarella sticks are made on site and are the best I’ve had. I haven’t had a chance to try anything else but I’ll be going back for sure.

  111. Matt Sanner 2013/07

    Not a fancy restaurant. If you’re just looking for standard Italian fare, this place will suffice. It’s not great, but it’s not bad. The portion sizes are large for the price.

  112. andrew pegalis 2012/12

    NEVER AGAIN! We’ve been to Frank’s perhaps a dozen times in the past 7 years. Each time I wonder why we paid the premium over what a “pizza joint” should cost. We kept going back because they’re close, their food is okay and service is good (normally), but after tonight, never again. We went with our 4 & 6 year old and sat at the bar waiting for a table. They quoted 10 minutes but it was 30 before we sat down. After ordering, it was 45 minutes to get a pizza, 2 specials and 1 pasta dish. The bill was $110! After 40 minutes I suggested to the owner that they should really start offering a glass of wine to those customers who were waiting (at least 3 tables had ridiculous waits for pizza). Nothing. Not even offering to comp the $13 pizza on a $110 bill. In fairness they did offer a free dessert, but after 9pm our kids could not handle any more. No more chances for Frank’s West. We’re done!

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