Family Secrets Restaurant

Google Rating:4.3

Family Secrets Restaurant
4.2 based on 371 reviews
  1. Dione Rothgeb 2023/12

    Wonderful food. Great menu . Staff great people! Fabulous greens and sweet potatos!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Catfish, Fish Sandwich

  2. Katherine Harris 2023/12

    Staff & food were good. Food was great. Would highly recommend.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Crab Cakes, Chicken Wings, Cornbread

  3. Sherry 2023/12

    I ordered pork chops, rice and gravy and collards. Pork chops were under cooked & full of grease. Collards straight out of the can. My mom had baked chicken and it was almost white. No season on the chicken nor the pork chops. Very disappointed. I paid over $50.00. It’s safe to say that we won’t be back. I try support but I was definitely disappointed 😞
    From: NC
    Meal type
    Lunch
    Price per person
    $50–100
    Food: 1
    Service: 1
    Atmosphere: 1

  4. Katrina Branch 2023/12

    The crab cakes for were good even through they were small. The potatoes in the potato salad wasn’t cook. The green beans had onions in it which I had more onions then green beans and they had no season no season. A birthday dinner gone wrong.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 1
    Service: 1
    Atmosphere: 1

  5. Keef Leaf 2023/12

    The place smelled weird,the vibe sucked. they don’t know how to make sweet tea.the cheapest thing on the menu is the sides and that is $7 before tax $11 after. I wouldn’t recommend going unless you got $$$
    Food: 3
    Service: 3
    Atmosphere: 2

  6. Kara Miles 2023/12

    Had takeout-fried catfish platter and fried whiting platter. Both were fantastic! Excellent string beans and cabbage as well. And very good corn bread. Would definitely go there again. The staff who took our phone order was professional as was the person who gave us our order and rang us up when we picked up the food. It was ready in the timeframe they said and was totally fresh and delicious. Wouldn’t necessarily go for sit down dinner as the atmosphere is very barebones but will definitely go back for takeout!
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 3
    Recommended dishes
    Catfish, Whiting, Cornbread
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  7. Michelle Shelton 2023/12

    Top tier
    Food: 5
    Service: 5
    Atmosphere: 5

  8. Andrew Russo 2023/11

    Called ahead and ordered food to go. was told it would be about 30 minutes for my food (a single meal) and it ended up being an hour before I got it. I also wasn’t told that they had run out of mashed potatoes until after I had paid for everything. The server was very nice, but it was overall not a good experience and definitely not worth the price.

  9. Ladreaka Grays 2023/11

    There’s no secret in can greens. I can’t believe they did me like this for $27.50. SOULFOOD is cooked fresh from scratch. The mac and cheese needs some fixin’ also. It seems like the restaurant caters to the older crowd. The sides ARE not something I’ll lol forward to getting again.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 2
    Service: 3
    Atmosphere: 4
    Recommended dishes
    Chicken Wings

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  10. Vivian Blount 2023/11

    My second visit to this restaurant. The food is outstanding, great staff but very disappointed this time because it took almost 2 hours to get our food. I understand that the weekends are busy but be prepared if you know you have the clientele. You will lose business and money when you are not prepared. If I eat there again it will be a call in. I have never seen so many disappointed faces. Rethink your strategy in the kitchen because something is not working well. Great food though.
    Food: 5
    Service: 2
    Atmosphere: 3

  11. R. D. R. Sr 2023/11

    Basically I lk’d the business, but🤔 the New place isn’t organized yet😕but I hold out hope😏🤞🏽 it’ll get bet’er in time.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 3
    Service: 2
    Atmosphere: 3
    Recommended dishes
    Chicken Wings
    Parking space
    Not sure
    Parking options
    Free parking lot

  12. Tammy Foster 2023/11

    I love the new location on Brook Road. It is a very nice atmosphere. The place is clean and large inside.. The food was good. The waiter very polite and professional. I enjoyed my experience there.

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  13. Gwendolyn Simms 2023/11

    Wow, the food was amazing. You might have to wait but please do, they are preparing soul food excellence like back home. The atmosphere is very comfortable, like the church fellowship hall and honey everyone’s talking and vibing together. They treat you like family as soon as you walk through the door. Great experience, please support this local gem.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Seafood Platter, Potato Salad, Catfish, Chicken Wings, Rolls, Fried Chicken Wings Dinner, Cornbread

  14. cynthia johnson 2023/11

    The restaurant was nice. Service was good.
    The potato salad was too sweet. Not an enjoyable food choice.
    Service
    Dine in
    Meal type
    Other
    Price per person
    $50–100
    Food: 3
    Service: 4
    Atmosphere: 4
    Recommended dishes
    Baked Chicken

  15. D-VELL DIFFERENT LOOK ENT 2023/11

    Food great. Atmosphere great. Nice new looking spot. And it’s with in waking distance so that’s definitely a win. A lot of people in my neighborhood like walking and that’s a plus for our neighborhood.
    Service
    Dine in
    Food: 5
    Service: 5
    Atmosphere: 5

  16. Bishop Christopher Lesley 2023/11

    Fried chicken excellent.
    Crab Cakes smallest I’ve ever had but DELICIOUS.
    My disappointment came with the green beans. Canned green beans can be doctored up to taste as good as fresh. There was no effort to them and the liquid smoke was awful…(in my opinion)
    Potatoe salad recipe was spot on…the issue was the cheap potatoes used. The white potatoes rendered a chalky flavor…I hate.

    I will try them again. Every deserves a second chance.
    Meal type
    Dinner
    Price per person
    $100+
    Food: 3
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Crab Cakes, Potato Salad, Baked Chicken, Chicken Wings, Rolls, Mashed Potatoes, Chicken Tenders, Cornbread

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  17. Sunny Days 2023/11

    Here’s the secret!! The best SOUL FOOD EVER! My “go to” dish has always been smothered pork chops, but today we tried the Jumbo Fried Chicken, Whiting Fish, Greens, Yams, Macaroni and Cheese!! Wait! Corn Bread and HOMEMADE Tarter Sauce! Everything was delicious!! Great MENU! Huge servings – and plenty to take home leftovers! Looking for a place for the whole family – no need to look anywhere else!!! Family Secrets is the BEST place!!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Catfish, Chicken Wings, Rolls, Fried Chicken Wings Dinner, Mashed Potatoes, Cornbread
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

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  18. Jamie B 2023/11

    Food was very bland definitely not the family secrets I remember. Mac and cheese could be thicker and use more cheese, chicken wings was a definite no the batter was thin chicken too big, yams were good, Cornbread was ice cold!, fish was ok, greens were also bland. Overall the presentation of the food was good, just not enough seasoning for me.
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $20–30
    Recommended dishes
    Rolls

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  19. Jenypher Jackson 2023/10

    I love the food! The service has gone down hill they added a mandatory 20% gratuity per check. Which I don’t mind paying if the service is worth it. I promise you our server wouldn’t have gotten a dime had the choice been left up to us. We got our food with no silverware our server was with a 6 top and I understand how it gets busy out of nowhere but when I tell you we almost walked out.

    The server with the locs saved the day! Such a beautiful smiling amazing spirit! she made sure we had everything we needed. This is a case where the wrong person got our tip that was mandatory to pay.

    Our server came back after we needed a to go box. I don’t support mandatory tipping for this reason & this is coming from a ex server! I’ll be back but to go orders only!

    Also lay off the parsley it doesn’t belong on everything 😒 love you mean it!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 2
    Atmosphere: 5
    Recommended dishes
    Catfish, Chicken Wings

  20. Trina M (Grandma) 2023/10

    Excellent fried catfish, yams and greens!!!!!!! Very nice staff.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 2
    Recommended dishes
    Catfish, Chicken Wings, Rolls, Mashed Potatoes, Cornbread

  21. Yolanda Campbell 2023/10

    Everything was excellent! Even though we waited for our food, it’s definitely worth the wait! Home cooked soul food! 😋 & to top it all off table 6 paid for our food!!🥰😋Loving and friendly atmosphere 😋 😀! I love my people!
    Food: 5
    Service: 5
    Atmosphere: 5

  22. Anne Nguyen 2023/10

    Good food and great service. Highly recommended. Their fried chicken is absolutely crispy and juicy.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Whitening, Chicken Wings, Cornbread
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  23. Juanita Moses 2023/10

    Great soul food restaurant, especially like the fried fish; served hot and generous portions.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 4
    Recommended dishes
    Whiting, Cornbread

  24. Jason Ford 2023/10

    I was awfully disappointed that we were not told of a more than half hr wait after being seated for a straight forward order to then be overcooked. The food tasted like it came out of a microwave. Server was very nice and our experience with them was great except for not informing us of the delays. They were either short kitchen staff or their kitchen needed to pick up and just go home. Unfortunately we will not be return to give them another try
    Food: 2
    Service: 3
    Atmosphere: 1

  25. Kelly K 2023/10

    Have been waiting over an hour for my food
    Food: 3
    Service: 2
    Atmosphere: 3

  26. Karen Ward 2023/10

    I have never called a restaurant to place a take out order and been told to call back in a hour or an hour and 30 minutes. I thought service would be better now they are at a new location. Guess I was wrong. I will not try again to patronize this business. That’s really poor customer service.
    Service
    Take out

  27. Rachel Johnson 2023/10

    Current review: The cabbage was not good, didn’t have any flavor and too many hard pieces. The chicken and mac and cheese were ok. The corn bread cold. I probably won’t return for awhile.

    Previous review: I had the fried pork chop with Mac and cheese, cabbage, and corn bread and it was delicious. I can’t wait to come back and try something else.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 2
    Service: 3
    Atmosphere: 3
    Recommended dishes
    Chicken Wings

  28. E West 2023/10

    We’ve been here several times over the years and everything was great. However, we just ordered for pickup recently at their new location, which was supposed to be ready in 30 minutes. We arrived about 45 after calling to give extra time. It took 20 minutes just to sign the receipt and we sat on the parking lot for almost an hour waiting while others went in and out the restaurant to eat and others pickup orders. It didn’t take this long when we ate in the restaurant so I can’t imagine the reason for what took so long. After this experience, I don’t look forward to coming back for a pickup order.
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 4
    Service: 2

  29. Andrea Grappone 2023/09

    Spectacular. Had the smothered pork chops and they were the best pork chops I’ve ever had. I’d bathe in that gravy! The cornbread was like light and fluffy corn clouds from heaven. Highly recommended.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  30. Lisa Daniel 2023/09

    Very friendly. The food was delicious.
    Food: 5
    Service: 5
    Atmosphere: 5

  31. Sara Ayers 2023/09

    I am married to a black man. We were in Richmond to buy a car. Came in. The guy who took our order must can’t hear because he brought me chicken wings and I ordered shrimp and then told that was what I ordered which I didn’t. Food took a very long time for US. A African American family of 4 came in after us. Got all there food and our food comes out wrong after theirs. If YOURE WHITE DONT GO! It’s obvious here THATS THE SECRET. BLACKS ONLY. But the sweet tea is very good!
    Food: 5
    Service: 1
    Atmosphere: 1

  32. Hope Page 2023/09

    I walked in and placed a takeout order. The staff was very nice. My order was correct and hot. I saw another customer receive their pigs feet meal and I had to get it. The pigs feet were absolutely perfect! The Mac and cheese was delicious and creamy. The yams were a bit sweet but still good. I will be coming back when I don’t want to cook!!! Great job Littleton family!!!
    Food: 5
    Service: 5
    Atmosphere: 4

  33. J M 2023/09

    When you tell em “I heard your fingers are the best” and they say ” oh you’ll be back”, they better deliver.

    And they did
    I’ll be back.
    Food: 5
    Service: 5
    Atmosphere: 5

  34. Lloyd Eldridge 2023/09

    Good home cooked meals.
    Food: 5
    Service: 5
    Atmosphere: 5

  35. Phillippa Smith 2023/09

    They did not have any yams, mashed potatoes or mac and cheese. I had pig feet and had adjust my menu to green beans, rice and gravey. I wanted greens and yams.
    Ok…other than that the food was awesome…the pig feet were the bomb, the cornbread was hot and soft. Everything came out steaming hot. Can not wait until my next visit to Richmond, Va!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5

  36. Ella Pritchard 2023/08

    Visited for the first time today. Enjoyed everything about the restaurant. Food was tastefully seasoned and good portions.
    Food: 5
    Service: 5
    Atmosphere: 5

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  37. Neicey B 2023/07

    First time here, and I’m very satisfied. The food is very fresh, good quality, and taste amazing. Thank you for providing such wonderful service.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Whitening, Chicken Wings

    reviews&photos

  38. Anthony Smith 2023/07

    Come here on the regular. Food and service are always good.
    Food: 5
    Service: 5
    Atmosphere: 5

  39. Lawanda Manuel 2023/07

    Very good food. Soulful down home cooking excellent
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $30–50
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Potato Salad, Catfish, Chicken Wings, Rolls, Mashed Potatoes, Cornbread

  40. betsy kistner 2023/07

    This place is a gem for Southern foods that does not disappoint you. The proportions are very generous. The name of their restaurant is accurate- delicious family secret recipes. A very friendly atmosphere. Highly recommended. I had Wings and Fish along with their yams and cole slaw.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

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  41. Ayana Tanaè 2023/06

    Great food. I get the crab cake sandwich with fries every time *chefs kiss*. Very delicious indeed. With fantastic customer service! You feel like family coming in to order. Great people.
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5
    Recommended dishes
    Crab Cakes
    Parking space
    Plenty of parking
    Parking options
    Free parking lot

  42. Mosotho Moshoeshoe 2023/05

    The food was delicious and the staff works well under pressure. I can’t wait to go back 🤤
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  43. SYS 2023/05

    Been looking for a restaurant that has good soul food and found Family Secrets on Google glad i decided to take a chance and try it had crab cakes, greens, yams and mac&cheese everything was delicious and the staff was very friendly my family and I will definitely be ordering here again ❤️
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $10–20

  44. Steven Kendall 2023/05

    I stopped for lunch and noticed a number of people who evidently went there after church (it was Sunday) and were well dressed. My Hamburger was fried, but not grilled. The Mac & cheese was overcooked and needed salt & pepper. Unfortunately, the restaurant needed cleaning and repair. Booth seats were cracked with long rips and the flooring needed repair. They do have ample parking and are friendly.
    Food: 3
    Service: 3
    Atmosphere: 1

  45. JUSTRYDIN 2023/04

    Treat’s you like family. Food was good!!! Stopped in for bike nite to register for Sickle Cell charity ride. Went on 3/24/23 for family March birthday gathering!!!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5

  46. Erik Prosise 2023/04

    Take out took 2 hours . bad service crew
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30

  47. Adriene Liggins 2023/03

    Trying to find a soul food restaurant in Richmond with actual parking spots seems so hard to do, but we Family Secrets Restaurant! The food was delicious, left me wanting more! Drinks were good as well! I definitely will be back the next time I’m in Richmond.

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  48. Tanya Alston 2023/02

    We brought a group of 20..they were waiting on us. No waiting! The owner and entire staff was friendly and courteous! Food was hot tasteful and delicious! We are very happy! Definitely coming back and bringing others!!!!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  49. John Riddick 2023/02

    What a pleasure to enjoy such wonderful food and exceptional service. Great choice 😋
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  50. Elizabeth Lark 2023/02

    I ordered the catfish with a side of collard greens, Mac & cheese. The food was delicious and the service was great! We will be back!
    Service
    Dine in
    Price per person
    $10–20

  51. Julian J Young 2023/02

    Wow! wow! The atmosphere was very pleasant and the FOOD was OUTSTANDING!!! we give this restaurant a 5+ rating!!

  52. Stephanie 2023/02

    I must say I’ve eaten here several times over the years but today…I was highly disappointed. I ordered my food 20 min before I came but it wasn’t even started when I got there so 15 more min wait. Overcooked, soupy tasteless Mac n cheese with an unseasoned fish sandwich and short fries that taste like old cooking oil.I’m still hungry 17.00 later. I will not be returning. Please get it together over there.

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  53. Cecile Rock 2023/02

    Awesome food, cooked to perfection. Tasty choices. Definitely plan to go back.
    Food: 5
    Service: 5
    Atmosphere: 5

  54. Debbie B 2023/02

    At here today I had the grilled shrimp it was very good, hubby had BBQ sandwich gives it 2.5 he also had the Mac and cheese it was really yummy.
    We will be going back to eat there
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  55. Brenda Innis 2022/12

    Great meal and service. Annette was very attentive
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30
    Features
    Dine in: Yes

  56. David carey 2022/11

    I just came from your restaurant, I tried to call in my order but the brother that answered the phone was very incoherent. He kept repeating himself and slurring his words very badly. I wind up coming to your restaurant and I was greeted at the door by the same guy that I was talking to on the phone. I tried to remind him who I was but he was really out of it. He smelled like alcohol but his demeanor says that he was more than drunk. I usually get my soul food from your restaurant and I never had this kind of service. He was the cook but quite honestly I didn’t eat that the food I gave it to a homeless guy. Honestly I was embarrassed for your establishment and the family. Smh. He was loud and rude he didn’t even straighten up when the fire marshal came in for a follow up visit. . I try to support my people by coming to your restaurant and I really don’t mind spending my money, however the treatment I received today was extremely poor and very unpleasant and unprofessional. I pray that you can and will do better.

  57. Briana Johnson 2022/11

    Ordered yams and cabbage, but received Mac & cheese that looked and tasted more like noodle and melted cheese, no milk no seasoning. And the yams were sweet and tasty but half of the sweet potatoes were uncooked. (The uncooked sweet potatoes are pictured) It was very disappointing.
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $10–20

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  58. Amy Robinson 2022/10

    Friendly staff serving delicious meals. Will be back.

  59. tara bickerton 2022/10

    Make sure to try the cornbread. Fried catfish was great. Service was amazing. Will definitely be back.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Food: 5
    Service: 5
    Atmosphere: 5

  60. sharonda goode 2022/10

    I have to be honest food wasn’t that good . Our food was not warm . I ordered chopped steak and no seasoning on the chopped steak. To me , it was more like a frozen chopped patty u buy from the grocery store. Nope won’t be back. But, our waitress was nice and attentive and a sweet lady!
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  61. Ryan Wirsch 2022/10

    This my spot.

  62. Victoria Hernandez 2022/10

    The food was delicious. The service was excellent. Reggie is the owner and makes sure everyone is satisfied with everything 💜
    Service
    Dine in
    Meal type
    Brunch
    Price per person
    $10–20
    Parking
    Its shared parking with other businesses
    Wheelchair accessibility
    The door is wide enough for a wheelchair. There are no steps

  63. TouchedbyTrish K 2022/10

    It gets 3 stars because the wings are very good but the sides are horrible.. I’ve had the greens, yams, Mac N Cheese, and mashed potatoes and everything tasted canned,.no seasoning,. Just bad 🤢
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $20–30

  64. Mawuli Vodi 2022/10

    Awesome soul food. I had the Jumbo Chicken wing dinner with Collard Greens and Mac and Cheese. My homeboy got the fried pork chops and those were good too. The staff was very welcoming and friendly. I willd definitely make my way back here when I’m in the area.
    Service
    Dine in
    Price per person
    $10–20

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  65. lisa marie 2022/09

    Their Food is super Good,absolutely amazing😁😁😁😁👏🏻👏🏻👏🏻👏🏻💯💯💯💯
    Service
    Dine in
    Meal type
    Dinner

  66. Regenia Mines 2022/09

    Seemed somewhat disorganized… 15 minute pickup was over 40 minutes
    Service
    Take out
    Meal type
    Other
    Price per person
    $10–20
    Features
    No masks except myself and a few others
    Outdoor seating: No
    Takeout: Yes
    Delivery: No
    Curbside pickup: No

  67. Barbra Davis 2022/08

    I’m always get good service and delicious from this establishment. I truly appreciate the owner taking time to check on the customers. The music is always on point. Very nice environment .
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  68. Maxi J. 2022/08

    We tried the Fried and Grilled cat fish both were delicious. The Mac, cabbage and mash potatoes we’re delicious also.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20

  69. Blkamericanicon DuBfam 2022/08

    If you love soul food this place is amazing. Great quantity of food, well worth the price, and the food is amazing 🥰😍😍😍. And the service is so warm and pleasant. So if you hungry I suggest head here.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

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  70. James McCracken 2022/07

    Great food, great customer service, great atmosphere.
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $30–50

  71. Bishop S. JaNine Hyman, Ph.D. 2022/07

    Very good soulfood. Biggest chicken wings in the area, fried to perfection. Warning: the size of the wings indicates the use of steroids. Collards and yams are very good. A trusted name in the community for years.

  72. R Yvette Rustin 2022/07

    Don’t have to go back – mashed potatoes no taste; shrimps over cooked; potato salad potatoes were hard could not eat
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $20–30

  73. Patricia valentin Clemente 2022/06

    Okay , This is my favorite Soul food restaurant. The food is absolutely wonderful ! All of it. No complaints here. Amazing staff, I give the good a 10 ++++. Sincerely, A Customer for life. The Mac and Cheese, the cornbread, the cabbage, those wings, the crab cakes, Lord, That Catfish, I can’t go on. I’m on my way there right NOW ! Lol. No disappointments here 😉🇵🇷

  74. Maria Wright 2022/06

    I had the lunch platter of jumbo chicken wings and the mac & cheese and yams for the sides. The chicken was really good. The cornbread was fine as well….BUT those sides, yeah NO! The mac & cheese had no seasoning on it and tasted bland. The yams taste like they were from a can. Really should redo the recipes for the sides as a friend had the cabbage and it wasn’t good at all.
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $10–20

  75. MQm James 2022/06

    If I post a picture people would boycott. Food looked disgusting. The pork chops were so hard my dog didn’t want to chew them. The Mac n cheese was just thrown over the rice and gravy. Hated it! My husband came home and just threw away the fish plate.😥🙄😕🤔🗑
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50

  76. Davida Scott 2022/06

    Rarely do I leave bad reviews but this one was so deserving. I paid $25 fir smothered chops (no seasoning at all) cabbage (crispy barely cooked no seasoning) candied yams (minimum sugar), Mac n cheese (absolutely looked nothing like the pictures I see of baked Mac n cheese., it was in a cheeses sauce that tasted like melted American cheese and milk not an ounce of cheddar and not baked and no salt no pepper no seasoning) I could have made this meal for 4 for this $25 and it would be seasoned and rich in flavor. This restaurant has gone down hill this is the 3rd time this year I was disappointed. Now I understand why it’s always empty on a Saturday afternoon.Mac and cheese at a should food restaurant should be baked with cheddar cheese as 1 of the ingredients. I can’t decide which was worse the chops or the Mac and cheese I ate 1/2 of 1 of the 2 chops. If you want flavorful should food you don’t mind spending $25 on go downtown and choose from several great or to Ashland. I see some nice reviews here but the food is hit or miss. Today was a nose dive never again! 3 strikes no more. If you have terrible food here come back and give it 1star until they start making old style big mama on Sunday flavorful food everyday consistently.

  77. JaQuan Watson 2022/05

    Very short on staff but the food good you going to wait atleast a hour for your food even if you call ahead

  78. Valerie Moore 2022/05

    My Granddaughter did her reveal at Family Secrets 4 yr ago for her College pick. Today we celebrated her Graduation from ODU, Bachelors of Human Services at Family Secrets. 4 yrs ago they Welcomed our Big Family. The Customer service was Speculator and the food was so Good. Today it remains the same, Food was Delicious. Customer service was Amazing. Highly recommended this place. The crabcakes, fish, chicken, shrimp and cabbage was seasoned and on point.

  79. Shekera Alvarado 2022/05

    So happy we found this place on a whim. We always try to visit the “popular” soul food restaurants when we come down to Richmond area from Northern VA; you know, the Mama J’s, Croaker Spot, etc, but that wait is ALWAYS an easy hour or more. Not today!

    I did a trusty Google search, saw the 4.5 stars 🌟, a couple pictures of the fried chicken and made the trip.

    Came in just about 3:30 pm on a Saturday afternoon. More than a few tables were open, the space is not much to look at, but it was clean and the music playlist was old school R&B❤️

    The pictures will speak for themselves… Hubby and I got the wings and fish. Two big wing pieces and two large pieces of fish (I got whiting, he got catfish). Delicious. The kids got the jumbo wings with fries and the fish sandwich.

    Everything was hot, fresh and crispy. Huge portions, so much so that we literally could only finish half. Oh and the cornbread was super moist and soft! I love a good cornbread.

    Not to mention our waitress (Adriane, I believe), was fantastic! She was quick and had a great attitude. Loved the friendly sports talk too!

    I’ll take Family Secrets over Mama J’s any day!
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20
    Features
    Dine in: Yes
    Outdoor seating: No
    Takeout: Yes
    Delivery: Not sure
    Curbside pickup: Not sure

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  80. Diane Jackson 2022/05

    Fried chicken is fried to perfection.!!!😋😋 …

  81. Kyle Gaines 2022/05

    Everything was great wings and fish was season perfect but my crab cake was plane but at the same time good

  82. Dap _Matic 2022/04

    This place felt like home. Good music that make you go “what you know about that‽‽‽”
    The fried chicken was on point. The Mac n cheese and cabbage did the trick as well. I wish they gave more Mac n cheese but that’s me being greedy. Overall very filling and not a pocket killer. Definitely needed a nap after all that good food. Very friendly folks that look out for you when you come dine-in. I definitely will be coming back.

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  83. Gloria Perkins 2022/04

    Great and welcoming atmosphere, you feel right at home. Food is always awesome 👍
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $20–30

  84. Satrina Robinson 2022/03

    Family feeling everything I’ve been there everything I have ordered was exactly what it should be Good home cooked food but the cornbread Omg the best 👌 …

  85. Katrina Wells 2022/03

    This is my go to restaurant for soul food. I love the small and intimate space where you can have a conversation with your dinner companion free of crowd noise and the food is great. You will not leave there hungry as the portions are large you will need a to go box.

  86. Bridgette Tunau 2022/02

    Good food!

  87. Damariz Montiel 2022/02

    Uncle Reggie was amazing!! He worked alone and was really friendly and quick. He made sure we were taken care of. I would highly recommend his wings and ribs! Came from Portland Oregon and haven’t tasted chicken well seasoned like that before.

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  88. Hamdi Ahmad 2022/02

    Awesome

  89. Daddy Famlittle 2022/02

    Food always on point. Owner to workers always on point. Consistent good food and service dining in or taking out!
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $30–50

  90. Ashleigh Martin 2022/02

    Came from out of state…. First time visiting. Ordered whiting fish, macaroni and cheeese, candied yams OMG!

    Everything was so good! No disappointment.

    The environment… very welcoming!

  91. Chiba Edmonds 2022/01

    The food was great!
    Service
    Dine in

  92. PHURY 999 2022/01

    I ordered the crab cake dinner with mashed potatoes and Mac and cheese. It was delicious!!! Very nice staff and decently priced. Will be coming back again

  93. Barbara Lawing 2022/01

    I’d be happy to share my experience, but when l arrived at the restaurant it was closed. I was very disappointed.

  94. Ronnie Royster 2022/01

    The owner and staff were very warm and friendly. The food was delicious and had a homemade taste. So good, it cause you to lock your fingers and lips. I will definitely go back the next time we’re in the city and state.
    Service
    Dine in
    Meal type
    Lunch
    Price per person
    $10–20

  95. Ellen “Erealest” Hartwell 2021/12

    Food tastes just like grandma’s loved it!
    Service
    Take out
    Meal type
    Lunch
    Price per person
    $10–20
    Features
    Dine in: Yes
    Takeout: Yes

  96. K 2021/12

    I haven’t been here in years and decided to try again today .. the chicken has always had its flavor but the yams I can’t say the same ..Just hints of cinnamon and that’s it . Very bland , Mac has changed as well and it used to be the best They’ve gone a little down hill since Covid . The woman who gave me my food was very sweet tho . Calling in is still a hassle

    I love the food , but tried calling my order in and was placed on hold no one ever came back to the phone , tried calling back for an hour straight and the phone stayed off the hook . Best bet is going inside to order

  97. Randy Ellison 2021/12

    Great food for the soul and amazing service with a family atmosphere!

    Photos complimentary of Google Pixel 6 Pro
    Service
    Dine in
    Meal type
    Dinner
    Price per person
    $10–20
    Features
    Dine in: Yes
    Outdoor seating: No
    Takeout: Yes
    Delivery: No
    Curbside pickup: No

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  98. Cassandra Mobley 2021/12

    Today i had a taste for.some blackeyed peas.and stewed.tomatos..I called Family Secrets and to my surprise they.had some. I ordered a veggie platter along with waiting. OMG!!!!!!!! It. Was. D.e.licious. mac and chess superb. Corn bread light. Fluffy and yummy.fries collards. Man I hope they keep those blackeyed peqs on the menu. They know southern cooking.

  99. Quashanna Mason 2021/12

    Family secrets secrets should be told disgusting!! I had the shrimp dinner with mac & cheese and collard greens with a homemade roll the homemade roll was hard as a brick the greens had pork meat in it which day specified on the menu however big pieces of bone rather than meat the shrimp was over cooked with some breader that it was fried in was not pleasant in the macaroni and cheese was very salty the chicken wings were hard and not fresh with feathers still on them.

  100. Crystal Henry 2021/12

    Staff is Wonderful. Always greet you with a smile. Food is always hot and fresh and you get a lot of food for your buck. Let’s not forget about the music..awww man nice very nice atmosphere. Can’t wait to dine in again. Love you Mr. Reggie and staff🥰 …

  101. ANdrew Wilder 2021/12

    Looking for a great restaurant in the neighborhood for Southern/Soul Food classics? We just had a great experience ordering take out from FAMILY SECRETS, on Chamberlyn next to Food Lion.
    This place serves up super tasty fare at reasonable prices. And they are extremely kind and friendly people. A great place to get fed and spend your money locally. HIGHLY recommended!

  102. Kimmy R 2021/12

    I really enjoyed the food when my sister got it. Today when I tried them it was just ok. The mac n cheese was lacking cheese but the butter/oil was definitely there. And I probably should have gotten the same entree she had too. Can’t go too wrong on fried fish.

  103. Cherud Wilkerson 2021/09

    I havent been in a while but thought it neccessary to leave a review. I think they are a hidden gem. The food is delicious, the staff is very friendly and the portions….well let’s say most people have left overs (not me) lol.

  104. Cenquetta Harris 2021/09

    Ok so I’m all for black owned business but I didn’t like the food at all , I mean I ordered the wings and fish dinner , comes with two sides and corn bread or roll. Now my food didn’t have any seasoning at all and when I say at all that’s what I mean , my greens were not seasoned at all I mean nothing they had a piece of bacon fat in them and they were greasy , the mac n cheese now see this dish is my all time favorite (not from this restaurant) tho , I know when the mac n cheese has been jus thrown together and when it has some love put in it this mac n cheese was not at all good I mean whoever cooked it didn’t even take the time to season the water with either salt or chicken broth I mean nothing , I haven’t been in the restaurant so as far as the atmosphere I can’t elaborate but the food is a big no for me I won’t be going back at all I’m sorry I really am here’s a pic of the mac n cheese if u see pepper it’s from what I added .

  105. Yvonne Andrews 2021/09

    Nice customer service

  106. Ron Winston 2021/09

    The chicken wings was amazing the cabbage,Mac and cheese,and yams were delicious. The ice tea I couldn’t get enough of. The waitress was cool and great service. The owner came out to help but the waitress had it covered. Just like Sundays dinner at Grandmas house. The only bad thing was they was out of potato salad. Over all I will continue to go there.

  107. J. Reid 2021/07

    Me and daughter love our meal we ordered tonight. Food nice and fresh, seasoned and cooked with loved. Best soul food restaurant I have eaten from in a long time. Thank you for the delicious meal!

  108. Rhonda Coley 2021/06

    It was pretty good. The waitress was very sweet and pleasant. The food was very good & well seasoned. I will definitely be back!

  109. Shakita Fox-Billingslea 2021/06

    I fully support black-owned anything. This was our first visit and the fried shrimp were great!! The string beans and cabbage were burned and mushy. Again, I believe they are trying to bounce back from COVID.

  110. Shamika Pender 2021/05

    The best chicken wings in town! Tried other soul food establishments in Richmond, VA and no one compares.

  111. Evelyn Leggett 2021/05

    Delicious traditional soul food in a comfortable friendly atmosphere. The portions are generous and I always have leftovers. I have never regretted coming here, it’s the kind of place you leave happier than when you came in.

  112. La Verne J Boyd 2021/04

    Their food was on point! It was hot and delicious!
    I ordered the 2 piece cat fish, with greens and mac and cheese. It was all good!!

  113. destiny elliott 2021/04

    Ordered a kids shrimp and paid top dollar- more than a kids meal would cost- approx $9 for two shrimp. Rip off. Kids meal only comes w tea or tap water option to drink. Smh.
    I went to another chicken business next door and was happy
    Service
    Take out

  114. Sheryl Lloyd 2021/03

    Had a very pleasant experience at this Restaurant today. The owner Reggie has a great attitude. He is funny and friendly the kind of person you feel like you’ve known forever.
    Although it was only him and the Chef he managed things very well. We had a party of 8. It was 2 other couples in the Restaurant and a constant flow of people coming in for take out orders. With all that going on we didn’t wait long for our orders. He also gave us a sample of his blackened Whitening Fish and his signature Tarter Sauce. Fish had the perfect amount of spice! His sauce is definitely marketable.
    The food was good. All the fried foods give A+ (Chicken Wings, Fish, pork Chop & Shrimp). The Carolina BBQ got rave reviews too. The Cabbage was a win. Greens and String Beans average. The Yams was hitting. The Mac and Cheese was my only disappointment. It was too runny.
    Love the family ambiance with the jamming music. We will be back. I highly recommend this establishment.

  115. Dorthy Danenhower 2021/02

    I want to start out by saying I NEVER leave reviews for restaurants. But this is not only my new favorite restaurant – but it has the most amazing food I have ever eaten. The owners are a delight. The food is a delicious. And if you have never had it, you must give it a try.

  116. Leah Goodwin 2020/12

    Amazing soul food! Everything was so goooood!

  117. Beautiful Gift 2020/12

    Family Secrets has the BEST SOUL FOOD IN THE CITY! I LOVE their Fried chicken wings dinner with cabbage, yams, macaroni and cheese & a dinner roll! Top quality food seasoned to perfection with outstanding customer service! The prices are great for the portion size too. The atmosphere is family friendly for all, from child to senior citizen! The music is always appropriate for all ages & it makes you want to sing & dance along. If you make it here to eat, you will be blessed, happy, thankful & full! I love to eat & I haven’t found a place with better food yet!
    Service
    Take out
    Meal type
    Dinner
    Price per person
    $20–30

  118. Nathaniel Robinson 2020/11

    Good home cooking

  119. Nita Johnson 2020/10

    My favorite Soul Food restaurant in Richmond, VA! Known for having the best fried chicken, but honestly everything I’ve tried here is absolutely delicious! I’ve also used them for their catering services, getting large pans of certain items for birthday gatherings, family events, & even Superbowl Sunday!

  120. Hadiya Davis 2020/08

    If you’re looking for good old down home cooking and professionalism, THIS IS THE PLACE, the quality of the food and the quantity is worth every penny and its not charging an arm and a leg; great 1st time experience my family will definitely be supporting Family Secrets again.

  121. Dr. Shonda Harris-Muhammed 2020/08

    Food was good

  122. Angela Slade 2020/07

    I went there today and I wasn’t pleased at all with the food. The macaroni wasn’t good, the chicken was too salty, the rice was hard. The only thing that was pleasing was the yams and corn bread. Definitely not good and I paid $21.87.

  123. Joseph Arrington 2020/07

    Fine southern food

  124. Dr. Jose Henderson 2020/07

    Great food and awesome customer service

  125. Deshanta Haley 2020/07

    Great food, large portions, nice atmosphere, lovely people!

  126. Truth Seeker 2020/07

    Had a bad experience with slow service on my last visit. Tried them again…same issue. Waited 45 minutes for chicken wings that never showed up, and the place only had a couple of customers. I left and won’t be going back. Sorry FS, but you need to get your act together

  127. Richelle Washington 2020/07

    I ate there today January 25,2020 it is the best restaurant I have been to. The food is alsome the waitress was very nice and the music was so good I didn’t want too leave. I would recommend it too everyone.

  128. Denise Britt 2020/06

    The food was ok. I had the baked chicken and my husband had the fried catfish. The catfish was good but for the price tag off $15 a plate the portions are extremely small and I definitely feel more effort could be put into food delivery. Spend a few more dollars and go to croaker spot. You will leave there Completely full with left overs!

  129. Kendra young 2020/05

    The food was great and the service was even better. The chicken wings are as close to home cooked you will get in a restaurant.

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  130. CHANNA SMITH 2020/04

    The food is usually good if you can get it. At least I’ve had at 3 times something missing. Once it was the vegetables from one of the meals. Second it was cabbage , which we specifically asked for. This time it was the corn bread from the orders . When you call them they say you can come back and get it or when you make another order just remind them .How about next time we will just check the orders before we leave or pay for them. Who wants to interrupt the meal to come back. Thanks

  131. Chelle Marrow 2020/03

    Good food and service.

  132. Denise K Mason 2020/03

    The best wings in Henrico!

  133. Lady B 2020/03

    Thwy sold so much that they ran out food

  134. Nick Panos 2020/02

    Great food, wonderful staff!

  135. Jean Hill 2020/02

    My first time there and the food was pretty good…i would ho back.

  136. Douglas Branche 2020/02

    Very good food, and service.

  137. Debbie Myers Barnes 2020/02

    Great food & even better service

  138. Joyce Pleasants 2020/02

    Food was delicious. The employees were great!!

  139. Mikela S.M 2020/01

    I’ve ate here twice…the first time was amazing. I visited during VUU homecoming and had what I callED “the best wings in Richmond”. But this past Saturday the food was not satisfying!! The wings taste triple dipped in the grease(old), the Mac and cheese was bland and watery. The green beans were very tasty. I wish the food was as good as my first time trying Family Secrets. I probably won’t rush back when I’m in town like I did recently. So sad..I gave the food away. Except the green beans lol

  140. Robert Broaddus 2020/01

    Great Food

  141. Edna Austin 2020/01

    The food is delicious….the service is awesome

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  142. Djosser Perrah 2020/01

    The food was wonderful, i enjoyed every bite and reminded me of my childhood with my grandmothers cooking.
    I definitely recommend this place if you want some good soul food.

  143. Shelly P 2019/12

    I like the fried chicken wings…had them a couple of times and haven’t been disappointed yet.

  144. sheila reid 2019/12

    Food is on the money..

  145. Misunderstood Yo 2019/12

    Wonderful

  146. Cassandra Brown 2019/12

    Food and service was good. Definitely a soul food restaurant. No frills but clean. Will go again.

  147. Emmre’ Penn 2019/11

    Best place for some down home food!

  148. Ralo Jones 2019/11

    Excellent!!! But expensive..But I don’t mind paying for excellence….

  149. Blue Skee 2019/11

    Excellent food like it real talk..

  150. Tyeta Lewis 2019/11

    The food had great flavor and healthy portions, customer service was well worth the tip!?

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  151. Phyllis Roseboro 2019/11

    Food was very good. I had mashed potatoes, string beans and pork chops.

  152. Veronica Mells 2019/11

    Horrible food is nasty

  153. Anthony Cotton 2019/11

    Great food and service

  154. Ivy Ward 2019/11

    Food preparation awesome and taste as well.

  155. Zee Zee 2019/11

    When I want soul food I go here, good prices and good food

  156. Lorenda Shaw 2019/11

    I love soul food. Family Secrets was highly recommended and I must say I was highly disappointed. Compared to other soul food establishments this one missed the mark I ended up only getting chk wings with mac n yams. Guys please stop listing yams when its only mashed sweet potato those arent candied yams, also the mac tasted like powdered products. It seemed to have sum powdered substance with every bite. The biggest disappointment was my chicken wasn’t done. If you cant fry chicken you cant cook soul food. I wont be going back and i was charged 17.00 for a raw chicken dinner. But it wasnt worth the trip to go bk to the other side of town for a refund.

  157. Dee JaXn 2019/10

    The 🐟 & 🐔 platter with 2 sides & 🌽 🍞… in a word.. succulent! …

  158. Denise Tawous 2019/10

    Loved it! Pork chops were cooked wonderfully. The greens were absolutely fantastic, like grandma used to make.

  159. Rena Chiles 2019/10

    AWESOME

  160. Lateaka Turner 2019/10

    Very Humble And The Staff Made Me Feel Right At Home

  161. Toinette Walker 2019/10

    Wonderful place to eat. Food really good.

  162. Tracy Bridgeforth 2019/10

    Family atmosphere. Good portions. Friendly staff. Owner was there and knows his customers.

  163. Toney B. 2019/10

    Love this place. Very pleasant the owner makes your experience warm and welcoming. I would recommend any all persons traveling to the Richmond VA area to come by and enjoy a great meal and a pleasant atmosphere.

  164. Doretha Boyd 2019/10

    I liked the atmosphere , the employees were friendly it must have been a bad day for the cook because the food we ordered was not very tasty. My girlfriend ordered the pig feet and it was all fat, she said it wasn’t good at all, I ordered the barbeque, which was dry and tastless

  165. Sylvia Lang 2019/10

    Visting my daughter from Maryland and she wanted some soul food. Drop the soul and you have this place in a nutshell. 76.00 bucks later and bland food with sweet mac and cheese (must be a Richmond thing). To top it off, I have a habit of stacking my dirty plates in order to help the server. We waited 20 minutes to pay our bills. Finally called a young woman over and asked if she would take my bill and then our server came and took the bill to ring. The young woman had the nerve to say “patience is a virtue.” Not when I’m paying for food I cook better at home.

  166. Oceanview 2019/10

    Great food. Its got that layed back speak easy style but this place could be so much more. The waiters and waitresses need a little more enthusiasm. Great food tho. I don’t want to take anything away from that.

  167. Veronica Smith 2019/10

    Last Thursday 10/24 me and my coworkers ordered from here and we were not satisfied at all with our meal. I called and spoke with the manager Morgan and her not only issued us a full refund, but he also extended the invitation to try them again. Well today 10/29 we took him up on that offer and BOY ARE WE GLAD WE DID THIS FOOD IS OH SO GOOD 😊 WE ARE ALL PLEASED WITH FAMILY SECRETS and we will return. Excellent way to take care of your customers , we give you 10 ⭐️

  168. Freda Atkins 2019/09

    Love Family Secrets Restaurant! Always great food, excellent service and atmosphere. You can never go wrong!

  169. Kevin Giles 2019/09

    I would recommend anyone in the area to go here lovely place to be and awesome food. Staff was super friendly. Also love the whole DJ vibe and lights in the restaurant.

  170. Jennifer Tejeda 2019/09

    Food is GREAT. Staff is HORRIBLE and UNPROFESSIONAL. Cuss words , bodily complaints (my waitress said her damn stomach hurt) like we need to hear any of that. I really loves the food but OWNER REGGIE needs better staff.

  171. jlea peters 2019/09

    Best food.

  172. Jeffrey Randolph 2019/09

    It was OK!

  173. Jose Macias-Flores 2019/09

    Sweet

  174. Elliott Bolling 2019/09

    Food is the best you can Eat ⭐⭐⭐⭐⭐😁 …

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  175. Lisa Barnette 2019/09

    Delicious food and wonderful, friendly family. We thoroughly enjoyed our visit!

  176. Keisha Williams 2019/09

    Small space and not fancy, but pleasant staff and GREAT food! I would have rated them a 5 if they did not run out of dessert.

  177. Janice Heath 2019/09

    I ate there today and from the cost of your food you need a better quality of food. I work at Cititrend right in the same parking lot and ate there today and the Mac and cheese and fish was terrible. Went to mama J’s and I are why my cousin Didn’t want to come to family secrets. The last time I ate there my mouth was full of hair from the Pig feet.never again. Tried to give them another chance after that. To expensive for nothing good food. Money lost twice😑

  178. Denisha Alphonse 2019/08

    It was yummy!

  179. LaTanya Hatcher 2019/08

    Great atmosphere! Great food!

  180. Kamari Woodson 2019/08

    The food is Good the waitress was very patient and kind.

  181. Charlene Richardson 2019/08

    Food is good but the place need updating/remodeling and cleaner bathrooms.

  182. Shonnle Johnston 2019/08

    Great Customer Service, The food is tasty. I’m definitely going back…

  183. JANE ROMAN 2019/08

    This was a great experience. Tired from a long drive, this revived me. Everyone talked to me- and to everyone else. Food homemade and very good. Loved the spirit here and the food was great.

  184. Tomika Ferguson 2019/08

    Loved the food! We had a wonderful waitress and the atmosphere was very welcoming. I will be back.

  185. Otis Mosley 2019/08

    The best

  186. anthony rudd 2019/08

    The food and service was excellent

  187. jada111851 2019/08

    Service was very slow. Wait staff had to be reminded repeatedly of requests made for napkins, sauce, refills and the sides ordered. Items on the menu were not available.

  188. M.P 2019/07

    poor service, i wouldn’t go there

  189. Gregory Staten 2019/07

    The food is great like always

  190. Kimberly Allen Clement 2019/07

    The food and service was great! Although we did not get asked if we would like some desert.😎 …

  191. Jerry Barton 2019/07

    Had the pork chops and gravy with cabbage and mac n cheese awesome dinner. Great service everytime I come in.

  192. JOANN BUTLER 2019/07

    Had a birthday party going on when we got there but managed to get us a table .. Food was great!!!
    Wish we lived closer so can come more often!

  193. Urban Legends 2019/07

    My wife and I absolutely enjoyed our experience there today(Sunday, 4/7/19). Devin, our server, brought us so much food we wondered if they thought we were celebrities or something. My wife ordered the chicken wings. They brought so many wings and they were SO large, we could both have shared them as OUR meal. We’re definitely going to return.

  194. Kimlaurice Macon-Goudeau 2019/07

    Best chicken wings ever

  195. Robin Johnson 2019/07

    Best fried chicken wings in North side.

  196. Robert Mitchell 2019/07

    New place, had no idea it existed. Food and service, GREAT….

  197. Cee Cee 2019/07

    Went there today for black restaurant experience week and they were closed with a sign on the door saying they were sold out. Really…where they do that at. 🤷🏽‍♀️ …

  198. Terry Grocke 2019/07

    It was fantastic food,would how back again.

  199. Charm Smith 2019/07

    The service was great come in and have a great meal!!

  200. Kristen Morrison 2019/07

    1st time in… Good services. My food was cooked promptly and my order was correct…

  201. Latisha Scott 2019/07

    The food is great. I always get the chicken wing dinner an it comes out great every time. The owner is a real laid back funny guy an he makes you feel welcome. The staff is friendly also.

  202. Douglas Webster 2019/06

    Great

  203. Spongebob Poopypants 2019/06

    It sucked

  204. Candy Bonyvet 2019/06

    Great food. Tasty &cooked to order.

  205. Yo Knight 2019/06

    Food was delicious!! Will definitely be back for another visit!

  206. Lewis Gilliam 2019/06

    Had lunch yesterday. Ordered the crab cake sandwich with fries. Also an unsweetened tea. Received sandwich on a dry bun no lettuce tomato tarter sauce. None was offered. Will not return

  207. Vic Williams 2019/06

    The motherfuking bomb

  208. Lynnette Anderson 2019/06

    I just Love this place!!!!!

  209. U.T Winston 2019/06

    👍 Tuesday hamburger special …

  210. Raymond Epps 2019/06

    Good food nice atmosphere

  211. Reggie Dabney 2019/06

    Restaurant was excellent, staff was awesome

  212. Garry Callis 2019/06

    Morgan is awesome. Great food and atmosphere.

  213. cynthia White 2019/06

    We had a family gathering and everything was fantastic; great food, service and music!

  214. Nicole Sparkman 2019/05

    Great soul food.

  215. Jay Clem 2019/05

    Great southern cooking

  216. Crystal Claiborne 2019/05

    Fish, chicken and yams were on point!

  217. james Bates Jr 2019/05

    Great chicken wings
    And the best pigfeet dinners

  218. Markus Fitchett 2019/05

    Love the food great place and loving people every time I’m on that side of town I go in and get me something to eat

  219. Nancy Lewis 2019/05

    Delicious food, good portions. Our server was as nice as she was attentive. Friday night was busy and loud, but the crab cakes were worth it. My husband had the shrimp dinner with two sides and added a crab cake. I had the crab cake dinner with three sides. (I got lots of lump crab)The green beans were perfectly cooked but had a little kick to them. Loved the coleslaw! The macaroni and cheese tasted like my grandmother’s. The only thing I would change would be to make the cornbread hot when served.

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  220. rose johnson 2019/05

    Awesomr food

  221. kevin thornton 2019/05

    Good food

  222. Jolaya Little 2019/05

    Friendly staff and awesome food.

  223. Michael Taylor 2019/05

    Didn’t Have Sweet Potatoes. Completely Ran Out Of Yams for the second time.

  224. Takyiah Ragan 2019/05

    The food was AWESOME. 1ST time going,will be going again soon!

  225. Extasis Bouton 2019/05

    They have the most amazing food the atmosphere is always positive it’s excellent black-owned restaurant.

  226. Ebony Cumbo 2019/05

    The owner is so kind and courteous. They have wonderful customer service, delicious food and welcoming family-oriented atmosphere.

  227. Gary Wiliams 2019/05

    A true soul comfort food place . Smothered pork chops are the best… Cabbage.. Corn bread … Fried fish.. And the good eating’s go on..

  228. Pamela McCaster 2019/05

    I have eaten here for many years. The portions are always good and the servers are pleasant. The food has been consistently tasty and very seldom has dissapointed me. I would recommend that the potato salad recipe be tweaked a little. Lacked the normal flavor this time around, other than that, everything else was delicious especially the cabbage!

  229. DeAnna Ellison-Harris 2019/04

    Delicious food

  230. K B 2019/04

    First time going was on 01/26/19 and I have no regrets. A family of 4 ate well. We had the shrimp appetizer, 2 fish and chicken dinners and 2 burger kids meal. Nothing was over seasoned, which is good because not everyone can eat a bunch of salt. The tarter sauce for the fish was excellent. The lack of star is because it did take a little long and my youngest child was extremely hungry even after the shrimp appetizer. But we’ll be back.

  231. Nikida Haley 2019/04

    Awesome food and drinks

  232. Rodney Roane Sr 2019/04

    People, food and entertainment awesome.

  233. Terrence McClain 2019/04

    Good food. Reasonable prices

  234. Liz Lewis 2019/04

    This is a wonderful place to enjoy a meal. The food is fantastic and the portions huge. You won’t leave there hungry. Friendly, inviting and warm.

  235. Pascal Marcellus 2019/04

    The restaurant truly embodies the name. This place is all about making the customer feel like family. I had the pleasure of visiting during Richmond’s Black Restaurant week and got to sit next to the owner. Reggie was entertaining and very informative. He shared is experiences about owning a restaurant and so cool tibits which related to me being a New Englander. Aside from the great interacting with ownership and the staff I had some great food. The chicken and fish was seasoned and cooked perfectly and the sides were delicious. I was even given a sample of blackened fish as I was originally thinking about ordering it. All in all this was a great no frills space with good food and even better people.

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  236. Jenette Mucker 2019/03

    Don’t go.

  237. Crystal Hawkins (Crys) 2019/03

    Tried this place for the first time tonight and they did not disappoint! I order the seafood platter w/ mac and cheese and greens. Everything came out to perfection!! I will definitely recommend and come again!

  238. teetee marie 2019/03

    Food is AMAZING!!!

  239. Kym Adeshewa Ogunbisi 2019/03

    Love the chicken wings, collards mac and cheese and potato salad

  240. James Ellis 2019/03

    Friendly staff and owner, great food and plenty of it. Always welcoming and fun atmosphere.

  241. Ashlee Robinson 2019/02

    Pretty decent soul food place

  242. Linda Osorio 2019/02

    Soo good!! Nice people and good music . Will definitely be back

  243. Tonica Taylor 2019/02

    Always a friendly, cozy environment with spectacular Southern style dishes. 😉 …

  244. Jamie Wilkins 2019/02

    I was disappointed with my meal. I order chicken, mac and cheese and collards. Took forever to get my food. Food was ok. Little pricey, I thought it would be different.

  245. Cherrelle Russell 2019/02

    Great place to eat at. Excellent tasting soul food. You may want more of the food cause it’s so good. They also give you enough food. you may need to take some home too cause the food is also filling. Succulent backed macaroni and cheese is my favorite food from this great home cookin restaurant. And please try their uptown cold drink. It’s also luscious and non-alcoholic. I believe that it is a mixture of some kind of lemonade and iced tea. The employees are very nice and polite.

  246. shalese thomas 2019/02

    The owner was great. He sang to a birthday guest and really worked the crowd. The issue I had was with the kitchen. The wait was ridiculously long. We watched a large table be served 1 plate at a time. One gentleman never received his food. An order was duplicated for my table rather than a correct dish coming out. It was apparent the wait staff were frustrated by the discourse in the kitchen. At the end if it all, I don’t know that the food was worth that wait. Half our meal was comped but by that point the bill was low on the list of issues.

  247. Alvin Cannon 2019/02

    Great chicken wings

  248. teckela green 2019/02

    Family atmosphere. Great food!

  249. Gladys Peterson 2019/02

    The Food & Staff were absolutely amazing! The Best Fried fish in town!!!

  250. TEAMNONECK “TEAMNONECK” BIGBOIISEASON4LYFE 2019/01

    Love this place!

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  251. Vanessa Johnson 2019/01

    Great food , huge delicious chicken wing and pig feet . Mac & cheese is great .

  252. Donald Morrow 2019/01

    Ordered club sandwich with no tomatoes the brought it with tomatos when I sent it back all they did was take the tomatoes off I wanted a new sandwich didn’t happen they said they would give me credit for it didn’t happen

  253. Veronica Ali 2019/01

    Good food

  254. corey pryor 2019/01

    Best steak dinner ever

  255. Melissa Lewis 2019/01

    Food and service were great!!

  256. Bruce Kleinschmidt 2019/01

    Excellent food, great service.

  257. Tonya White 2019/01

    Great food. Lovely family environment.

  258. Lakeisha Smith 2019/01

    the food was great but the service sucked like a trick on her knees..I will not be returning

  259. S R 2019/01

    A friend of mine recommended Family Secrets to me because she said the food was amazing. I ordered the chicken wing’s with Mac and cheese, yams and greens. I ordered to-go because I wanted to be comfortable on my couch, in front of the tv, while I ate. The chicken was delicious. Hot and crispy. Seasoned perfectly. The Mac and yams were homemade and delicious. No complaints there. But when I opened the container that housed the greens, I was immediately disappointed. I could just look at them and tell they were CANNED greens 😱. And to confirm my theory I took a little bite. Yuck. Straight outta the can. No love. No seasoning. And to confirm even further, I reached in my own cabinet and popped open a can of mixed greens……. the same. Glory! I spent $4 on someone else’s family secret. I wonder if they just popped it in the microwave and served it to me? I do remember hearing the ping of a microwave 🤔. Although the other food was good, I had to rate this restaurant a two. I don’t know if I could return. I’d be highly upset if one day I ordered “homemade” Mac and cheese, took it home and it was kraft! Advice to the owners and cooks, be consistent. Customers want the same good food Every visit.

  260. Rhonda Hicks 2019/01

    I visited Family Secrets Restaurant for a retirement dinner & was beyond happy with the food and service. I ordered chicken wings with 2 sides (mac & cheese & cabbage). The chicken was straight out of the fryer (piping hot) & seasoned to perfection. The sides were delicious as well. The service was prompt & the server I had, Annette was very attentive. This feels like a family oriented place & I can’t wait to go back again to try from the menu.

  261. Treva Henson 2018/12

    Service was horrible

  262. Dawaun Carter 2018/12

    Great food

  263. Lenore Riddick 2018/12

    Like is place, the owner is very personable & fun!

  264. Ronda Ross 2018/12

    Poor called on a Sunday to verify hours was told closed they closed at 7 drove from Southside only to be told we are not seating anymore customers. I pressed if carryout was an option only to be told no we ran out food. We tried the Sunday before and they were closed for the birth of a baby. Will not be returning will let our friends know of our experience.

  265. Stacy H 2018/12

    I heard a lot of good things. Unfortunately my first time here was not on the best day. The service was extremely slow to the point I couldn’t wait to leave. I believe they had a large catering order and that’s what took so long but your staff should be more prepared for these things. The waitress was not a typical waitress I’m used to. She didn’t check on us often and was always late on the refills. And when she bought our drinks out she slammed them on the table, probably unknowingly and they tasted just okay. They had about 8 songs looping over and over and it was too loud for a bulidng that was so small. The shrimp appetizer was amazing, unfortunately it was too small and cost about $10. When we finally got our food she gave me the wrong sides and the sides are small, collard greens had a bad after taste and the Mac n cheese lacked cheese. I couldn’t get the famous cornbread because they were all out, and she gave me a tiny diner roll instead. I ordered ribs, they were fall off the bone tender but I didn’t like the BBQ sauce. The waitress took forever to give us the checks. I’m not sure if I will be back on purpose unless just to get some shrimp to go.

  266. Tameka Jones 2018/12

    Visiting Va. for daughter’s birthday weekend. We love to find local places to eat, not chains. Southern soul is what I requested from google and was very pleased with the offerings. I’m a fair reviewer…didn’t use restrooms due to reaction from others in my group. The restaurant was a little dated, but that’s what I liked most, the culture, the closeness of everything. There was a fully stocked bar which we loved. It was a community restaurant, folks were stopping in just to say Hi to the owner. I loved that. I had a direct view into part of the kitchen. I saw one guy cleaning walls and equipment the entire time while others prepared food. I’m a food safety manager and I loved seeing that!! It took a while for our food, but I didn’t mind for some reason. I was just enjoying the music and people watching. Our food came piping hot. Huge chicken wings and they were delicious. My collards and mac and cheese were delicious also. Others in my group had fried shrimp which they raved about. Sadly, the ribs left much to be desired. With the soul food offerings at this place, I was hoping for country style ribs that had been cooked down in the owners signature sauce. Instead, I got some boil ribs with bottle sauce poured on top. I’m a rib fanatic, I was kinda sad with this entree. The deserts were from a local bakery. The chocolate cake was gross. They also had lemon, but for $4 a slice I expected more from the chocolate cake. After exiting the building, A guy was selling SWEET JESUS POTATO PIE in the parking lot. It was DELICIOUS! The restaurant should buy pies from him. I WILL GO AGAIN…I need to try the fish and pig’s feet😁!

  267. W P 2018/12

    1st time there, very busy lacked customer service but all for a good cause. Back to school fundraiser for kids with the black eagles bike club. Well worth the wait😇. Staff was friendly and environment was very soulful. …

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  268. Luise Farmer 2018/12

    Good service. Good food.

  269. Prada Hair Bundles 2018/12

    Y’all the Mac n cheese is soooooo gooooood. I cannnntttttt!!!!!

  270. Norine Smith 2018/11

    Wow great food friendly atmosphere large portions. My first time there but I will be back. Great price as well. My compliments to Mr Littleton and his staff. Thanks I enjoyed it.

  271. Florence White 2018/11

    Great home cooked foods!

  272. Betty Bryant 2018/11

    They sell the best food in the world

  273. Alexa Edwards (Alexa) 2018/10

    My comfort place ,food is always 100%

  274. Ellie T 2018/10

    I got the rib plate w/ mac n cheese & greens, my fiance got the blackened seafood platter w/greens & mac n cheese. Hard to find restaurants that fix ribs that literally fall off the bone and are fork tender. Most places overcook ribs and they end up tough. Thus restaurant does ribs right. The seafood platter comes with quite a bit of food and it was delicious. Highly recommend if you’re looking for pure comfort food.

  275. Yvette Wright 2018/09

    The food and hospitality was excellent.

  276. Dennis Pickering 2018/09

    Down for the Nascar races, went over there for dinner. The smothered pork chops were great. Service was spot on. Would recommend this place to everyone.

  277. Carla Elbert 2018/09

    Soul Food at it’s best! The food is delicious, the proportion is your money worth and if you choose to eat everything on your plate, it is guranteed your desert will have to be taken home…. No room.
    The STAFF are so friendly they make you feel as if your at home.
    I give them 10 Starts**********

  278. Terrence “TJ” Jones 2018/09

    Great service and courteous staff!

  279. Leslie Dow 2018/08

    Great atmosphere

  280. Carole Washington 2018/08

    The food was delicious and the staff was professional and friendly!

  281. Ethan Enz 2018/08

    Great food, great service. Best crab cakes I’ve had in a long time. The prices are incredibly modest for the quality food. A hidden treasure for sure.

  282. Devallere Ford 2018/08

    Love the food, service and atmosphere!

  283. Iris Watts 2018/08

    Wow the food was Great. The portions were too much …..I had to get a carton now I ready to go to sleep

  284. Calvin James 2018/07

    Took a while to get my food

  285. Roddy Younger 2018/07

    I had A Gathering there last weekend and it was everything I dreamed of and more.The staff were so on point it was almost unbelievable. The food is the best in Richmond by far.The chicken wings were the biggest I had ever seen…Thanks Family Secrets for making my day as beautiful as you’ll did.If you are Hungry and want a good night rest stop there.Lol.

  286. Michelle Bennett 2018/07

    We visited for a large family gathering. They were able to accommodate us with advanced noticed. Service was great and the food was ready in short order. I ordered the salmon cakes with yams and greens. I cleaned my plate so that should tell you something. I had a look at the crab cakes and they looked delicious. I saw the fried chicken come out and it was plentiful, beautiful, and smelled delightful. We had no issues other than them running out of cornbread about 30 minutes before closing but rolls were offered as a substitute. They allowed us to carry on and we stayed a while after closing chit chatting.

  287. Tammie Hogan 2018/07

    CLUB Sandwiches and fries was so good

  288. Life Of Jovon L Peoples 2018/07

    I love this restaurant so much I will come back very soon

  289. Lafitte Garrison 2018/06

    Food was nice an fresh. I had fried fish n chicken meal. Great place to eat

  290. Tonjia Baker 2018/06

    TONIGHT WAS OUR FIRST TIME AT FAMILY SECRETS, I MUST SAY EVERYTHING WAS GREAT, THE ATMOSPHERE WAS JUST RIGHT, THE FOOD WAS OUT OF THIS WORLD, WE HAD PORK CHOPS, PIG FEET POTATO SALAD CABBAGE WITH DINNER ROLLS,THE STAFF WAS VERY FRIENDLY THE OWNER WAS RIGHT THERE ALSO TALKED WITH US THANKS AGAIN WE WILL BE COMING BACK VERY SOON

  291. Brandi Jenkins 2018/06

    This food was HORRIBLE!! The chicken 🍗 was DRY!! The Collard GREENS had NO ABSOLUTELY NO SEASONING!! No Rolls and I paid $20 for this HUGE DISAPPOINTMENT!!! I’m warning ⚠️ You #DONTGOHERE UNLESS U JUST WANT TO WASTE UR MONEY I WAS SO MADE THIS FOOD WAS TERRIBLE MY DAMN MONEY!!! I could have went to Wendy’s and got a 4for4 and saved $16.00.. I REPEAT DONT EVER!! EVER! EVER!! EVER EVER GO HERE!!!trust me I’m a #COUNTRYGIRL I KNOW GOOD EATING =SEASONING….just saying they DONT!!!!

  292. Monique 92 2018/06

    The meal my boyfriend and I had at Family Secrets Restaurant was So Delicious. Ive never been there before, but after having my Jumbo Shrimp with Mac and cheese, and candy yam, omg i will definitely be back to their restaurant even though I just moved to Maryland. And the restaurant is right off I-95 in Richmond. I Will definately recommend this place to anyone bc they cater to every ones taste buds.

  293. latisha pulliam 2018/06

    The portions are rather small, the prices are on the high side, and the food is not worth the money being spent. It’s a no for me. My family is from the Deep South, and can really make some good old fashioned soul food, so I know what soul food is and this was absolutely not it.

  294. Shannan Wilson 2018/06

    First the positives: I love the neighborhood feel to the place. The owner and staff are very friendly and I love the whole “family atmosphere.”

    FS is one of my daughter’s favorite restaurants, so it was no surprise she wanted to go there for her birthday. We had to do a to go order, which we’ve done in the past, because it was a weeknight. Our order was ready when I arrived. We both LOVE the chicken wings. My daughter really likes the Mac & cheese, and I always get greens and yams. The chicken wings were on point as usual! But the sides were seriously lacking. The greens were bland, the cornbread was dry. My daughter said her Mac & cheese was “off.”’ And the yams has way too much nutmeg and wasn’t sweet enough to be considered “candied” I’m leaving this review just simply as constructive feedback. Not sure if something has changed, but the sides were seriously lacking in comparison to what we had before. No hate! All love!

  295. Sharon Robertson Dewitt 2018/05

    You get your money worth & more

  296. Nitrice Penn 2018/05

    My son is an awesome chef there!!!!!

  297. Gary Fitzgerald 2018/05

    Great food and plenty of it! Corn bread, Mac and cheese, catfish, crab cakes, all A list!

  298. monica jones 2018/05

    Just NASTY! If I could put no stars I WOULD! THE CORNBREAD WAS @LEAST 3DAY OLD! Mac&CHEESE was just SAD!…SMH! The greens took one bite and. Closed the box! Do urself a favor and keep ur money! We are very disturbed bout this MESS!! WE .WANT OUR MONEY BACK!* Reply 3/28/18* Discuss WHAT!? Y’all know that food wasn’t right!! Y’all pride y’all selves on WHAT!? Selling old food!?

  299. Seresa Nicholson 2018/04

    Very comfortable and friendly environment good food

  300. Johnathan Robinson 2018/04

    The food is home cook the wait is something else but it really is good food

  301. Brandi Battle 2018/04

    The Best Soul Food in RVA

  302. Shakita Cook 2018/04

    food was great as usual, but the staff was unprofessional. we waited for about 10-15 min before we got to place our order, and there was only 3 parties in the building who had already received their food. i watched one of the waitresses pull our rolls out of a bag with her bare hands -without washing them first!

  303. Tonya Monroe 2018/03

    The food is awesome!

  304. DeAnna Purnell 2018/03

    The food and service was awesome.

  305. Jen c 2018/03

    Nice cozy spot tucked away in a Northside shopping center serving comfort soul food. Our waitress was nice and attentive, but the food wasn’t as good as it usually is. I won’t let that deter me from going again, but I was somewhat disappointed. I had the fish and wings, and they both lacked seasoning. For sides I had the Mac n cheese and greens to which the mac was great, greens needed seasoning. Not my first time here so as I said before I’ll be back because I know what they’re capable of. Hopefully this was just an off night.

  306. Allison Fisher 2018/02

    If you’re in Richmond, VA, you have to stop by this place. Amazing soul food!!!! Tastes like home!

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  307. Linda Lowery 2018/02

    Good food

  308. Nancy Brown 2018/02

    The food was absolutely wonderful and the service was as GREAT as the food

  309. Ang 2018/02

    Whitening dinner was good. Collards were tasty. I didn’t love the mac n cheese.it was a bit dry. The cornbread was on point. Service was great although my cc was charged twice on error. Music could have been lower. Id definitely go back.

  310. Travarious Crawford 2018/01

    Don’t go after 4pm on a sunday if you want options

  311. Tasha Meekins 2018/01

    I had the pork chops, mac&cheese, yams, and cornbread! It was excellent!

  312. Aj Harvey 2018/01

    It was horrible the chicken was fried to hard fish to salty mac and cheese wasnt right yams were disgusting cornbread was dry took forever to wait us bring the food and give us out bill and most of all complete waste of money over priced

  313. valeria Chavis 2018/01

    Had a lovely time there. The food is good and you get plenty. They also have deserts, and mixed drinks if you want some. Try it, you may like it.

  314. Betty Taylor 2017/12

    I enjoyed the food and everything was good. Would come back.

  315. Tiffany Anderson 2017/12

    The food was great and the service was good

  316. Gary Cosby 2017/12

    Service was excellent the food was delicious everything spot on right down to the iced tea couldn’t find a fault with anything and if there was probably anything that could have made the experience better maybe the music selection

  317. Ranyelle Reid 2017/12

    4.3 out of 5. Laid back casual dining. I’ve been there twice. Ordered baked chicken with cabbage and mac and cheese the first time. Second visit ordered pork chops with mashed potatoes and cabbage and a side of yams. Pork chops are amazing. Unlike other soul food places they don’t overseason the food. I don’t typically put salt on my food when I eat out but I did sprinkle a little bit on the Mac and cheese. Yams were amazing. Owner and staff are polite. Takes less than 25 minutes from being seated to being served food. I will return.

  318. Hope Page 2017/11

    Always guaranteed great food!

  319. Katherine Howell 2017/11

    Pork chops were fabulous, great service,

  320. Felicia Davis 2017/11

    Love Family Secrets Restaurant-VA always stop when I go to NC. Best wings in town!

  321. Enid Holley- Graves 2017/11

    The meal was delicious. Soul food fabulous.Small area but that had no bearing on the food.

  322. Paul B 2017/10

    Great food, portions and friendly severs

  323. Kevin Davis 2017/10

    Bugs

  324. Demon 2017/10

    Good North Carolina style bbq. Great hamburger and fries

  325. Marcus Davis 2017/09

    The Dirty Martini was great. She spilled a lil bit but the apology was sincere. The atmosphere is phenomenal. I will support this restaurant again..

  326. Orlando Woodson 2017/08

    Top notch service

  327. NAKIA ALLEN 2017/08

    Yummy!!!!
    Pigs feet are delicious!!!
    Taste like your in grama’s kitchen.

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  328. Pam Dawson 2017/08

    Food was fast and delicious. Had the fish and wings- crispy and well seasoned. Great portions for sides-mac n cheese and greens. Service was great too!

  329. Michael Wrona 2017/08

    The pork chops were dry and the gravy on everything was way too salty. We waited 40 minutes for our food after ordering. The BBQ ribs were great. Would not recommend or return.

  330. Kathy D Keesee 2017/07

    My mom and I first time visit on April 30,2017 and when we walked in I automatically thought of the place in Hampton called Soul Cafe so I figured we give this place a try. I didn’t want a dinner so when I saw turkey burgers on the menu I was alright let me try it. I was not disappointed at all. It came with sweet potato fries which was a bonus. I truly enjoyed my meal. The best turkey burger I’ve had. Yummy.
    My mom ordered yams, collard greens with baked chicken and she enjoyed her meal as well. We live in Hampton and Yorktown so hopefully when we come through Richmond again I will stop by.
    BTW I ended up ordering the turkey burger and sweet fries to go. I ate it for lunch today…… Scrumptious 👍👍👍👍👍👍👍 oh did I say because I raved so much about it my mom ordered one to go .

  331. Colette Hall 2017/07

    FOOD WAS DELSIOUS…..Service….Needs improvement…….Left NO tip….

  332. Jay Way Squad 2017/07

    This place makes everything fresh from scratch all the way down to the friesl… The soul environment is so seducing…

  333. Shelia Davenport 2017/07

    Food is good. Waitstaff nice. Could use some updating and a little paint.

  334. Tina Hooker 2017/06

    The owner, Reggie Livingston, caters to his customers; he makes them feel right home. While waiting for your food you have a choice between watching TV or listening to the music (radio/CD). The food is delicious.

  335. Jack Lewis 2017/05

    Great atmosphere, great food and great fun…Reggie Littleton the owner makes you feel like your a guest at his house…

  336. hollie pearson 2017/05

    Attentive friendly personable staff. Food cooked well. Portions were good. Music was playing we weren’t being rushed out. We were able to taste the liquor in the drinks. Great establishment!

  337. Jaron Smith 2017/04

    Food is good lunch prices are great

  338. Roger Underhill 2017/04

    Soulfood done absolutely right! We had chicken wings, which were huge, blackened whiting, fried whiting, Carolina BBQ, mac-n-cheese, greens, cornbread and fries. There was nothing lacking and all of it was solid as a rock, including the service and the background music! We will definitely be coming back!

  339. Gwen Holt 2017/03

    Best Food Ever

  340. keith swinson 2017/03

    Tonight was my wife and I’d first visit. We ordered our food to go. Everything was outstanding. Will visit again.

  341. Mia Bailey 2017/03

    Great food, large portions, reasonable prices, quaint family style atmosphere.

  342. Jay Mind ur business 2017/02

    The food good but you need more then 2 wait staff..

  343. Angelica Fleming 2017/02

    Great atmosphere and friendly service!

  344. Roy Reid 2017/02

    Everytime time I travel down 95 from Jersey. I needed a food spot I finally found it… Perfect Place…

  345. Karen Irby Davis 2017/01

    Small but good food

  346. Brooklyn Smith 2017/01

    Seafood platter was delicious!!!!!!!

  347. ida woodfin 2017/01

    The chicken wings are good

  348. Ruth Trice 2017/01

    It’s Great you need to go and try it for yourself !!!

  349. Johnna Bailey 2017/01

    I was very disappointed ordered the seafood platter The crabcake was terrible Fish wasn’t good mac & cheese string beans ok order rib dinner for my son he was disappointed as well Cake was stale … my first and last visit ☹️

  350. Ashley Johnson 2017/01

    Saw the mixed reviews had to try it for myself. I don’t know what’s so secret but the food there isn’t. It was NOT made from scratch….my nephew ordered the jumbo hot wings and the sauce came out of the jug…the rolls came out of a pack they popped them in the microwave. The macaroni and cheese tasted like it had cream cheese in it and the greens came out of a can and tasted absolutely horrible. The only thing that was good was the fish….the fish was excellent…..my sister wanted a fried chicken breast and they said they didn’t serve fried chicken breast…what kind of soul food restaurant doesn’t have fried chicken breast. The waiter kept saying our drinks were on the way and then asked us our drink order again. Needless to say they should have kept this secret in the family. Will not be going back!

  351. Benjamin Miles 2016/12

    Excellent customer service, great food and a very warm and inviting environment.
    I would recommend anyone give family secrets a try.
    BenRVAMiles

  352. Glennys Fleming 2016/12

    Always an awesome food experience! Friendly and courteous staff who are attentive to the customer’s needs and desires! Eat in and take out experiences have always been great; that’s why I continually recommend others to visit!

  353. Claudine Lee 2016/10

    Love the food and the fried chicken wings the best ever!

  354. Dwight Early 2016/09

    Love this place

  355. Jazmin Woodsonbey 2016/09

    Great food, friendly atmosphere, variety of music!!!! All around awesome

  356. Boss Lady 2016/03

    Love the atmosphere and especially the food the staff is very friendly

  357. Sean Callahan 2016/03

    Excellent restaurant with great food. Ordered a Greek Salad and it had a ton of fresh ingredients and a lot of feta cheese. Josh was our server and he was excellent with checking on us regularly and making sure we were happy with everything. Mom had a great dinner also with greens, yams and all the fixings from her chicken dinner. I highly recommend this place for a great sit down environment or food to go in the Richmond Virginia.

  358. Y Weaver 2016/02

    We arrived at 12:05pm for lunch. The dining room was empty. We were seated and had placed our order from the lunch menu by 12:10pm. Our food arrived 35minutes later, at 12:45pm. No explanation was offered for the delay. In addition, one of the sides was not what we had ordered.

    Twice the waitress stopped at our table say that she had no idea why our order was taking so long. The food was only average, except the greens were too salty for our taste.

    During the first 15 minutes of our wait, a man, apparently the manager/chef, sat at the bar eating and giving instructions to the two staff members on duty in the dining room. He then went to the back and took another 20 minutes to prepare our order.

    During our wait another customer came in and waited 20 minutes for a carry out order which she had called in earlier.The management here apparently has zero consideration of the customers’ time or possible lunch schedule. We will not be back.

  359. Michael Johnson 2016/01

    Very welcoming!! I’m from out of town on a long road trip so it was wonderful to see some friendly faces. Their baked chicken was incredible and you HAVE to get some of the mac’n’cheese! On my way back now for some chicken wings before I had back to NV.

  360. Travis Jackson Sr. 2015/12

    Got some jumbo chicken wings that was pink in the inside Mac & cheese tasted as if it was spoiled on top of that I saw someone take out a dinner roll with their bare hand didn’t wash them on nothing shook my hand and served people a few drinks. Not to mention the girl who serves tried to get Smart

  361. Unique Cr8ations LLC 2015/12

    Each and every time I stop by Family Secrets I have a great dining experience. The manager and staff are always very friendly! The manager/owner often stops by the table to greet you in a friendly manner. The food is great and the home made tartar sauce is very tasty!

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  362. Keith R Kelsaw 2015/11

    Great all around!!!

  363. Judith Massenburg 2015/07

    I livre this place. I try to go for my bday every year it seems like lol

  364. Tarishima Mahone 2015/06

    I saw all of the wonderful praise filled reviews and thought meh, okay I’ll try it. I must say that the customer service (staff) were very attentive and friendly, this place is small but is also very inviting. I waited about 15 minutes just to pay for my food and then another 45 to actually get my food. I tipped the waiter who took my order as well as apologize continuously for such a long wait. I arrived home and well……… I was less than underwhelmed with my Meatloaf, mac & cheese, greens and cornbread. The meatloaf left an after taste and could only be described as minced meatloaf,but the sides were okay. The cornbread was just horrible! Over all it was a family secret they should have kept hidden. I can’t say that I will try them ever again, but they have a large following of customers who swear by their food. This was my first and last time at this place.

  365. Matthew Moore 2015/01

    The fried fish was on point!!!

  366. O Z 2014/08

    Great restaurant. A lot better than the chain restaurants. Support local business, you can’t go wrong. “Soul food” I’d definitely come back here again.

  367. Latricia Wright 2014/04

    This is one place I love to come eat at if I’m with just my sister or if I am with a group of people love it the waiters are great and overall a nice atmosphere! And the food, I just love it!

  368. patricia johnson 2013/11

    DELICIOUS! EVERYTHNG VERY GOOD!! SERVICE EXCELLENT! ATMOSPHERE AMAZING! HOPE U STAY AROUND FOREVER!!!

  369. Edelmira Brown 2013/08

    Help yourself to live bands on the weekend, North Carolina barbecue,chicken wings,crab cakes,greens,candied yams,cakes,pies,salmon cakes in the north side of Richmond Virginia. I love their fried fish,cabbage and macaroni and cheese. I think they are closed on Mondays.

  370. Nikki Love 2013/06

    Awesome…. I loved the food and the staff. My favorite place in Virginia

  371. LaVaniel 2013/04

    I took my family to Family Secrets on the recommendation from a friend and based on online reviews. It was a decent soul food restaurant, not the best I’ve had, but also not the worst. My wife and I ordered the Wings & Fish combo, recommended by our waitress because that’s what they are known for. For a place named “Family” Secrets, there were not many children’s selections, only chicken tenders and shrimp. We ordered our food and received our cornbread and rolls first, which was nice, although I would have preferred to have it to eat with my meal as well. Approximately 20-25 minutes later, the entrees were brought out. I had 3 large fried chicken wings (2 dipped in buffalo sauce), 2 pieces of whiting, macaroni & cheese and greens. The buffalo dipped chicken was good, albeit, very messy with the thin sauce running off of it. The non dipped wing was not seasoned very well and didn’t have much flavor. The fish didn’t have very much flavor to it either. The macaroni was good and the greens weren’t bad. Overall, we found the food to be pretty average and while there may have been better options on the menu, we are not inclined to return.

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